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Mutual of Omaha Mortgage
- Mortgage Lenders
- Indianapolis, IN
About this business
Location details
8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Fast and easy
Business response:
I'm delighted to hear about your positive experience, Joshua! Your words 'Fast and easy' are exactly what we strive for with all our clients at Mutual of Omaha Mortgage. I appreciate the 5-star rating you've given. Should you need any further assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Rick helped me a lot in the whole process. He was always available to talk and clear doubts. He made the process very seamless. It was great experience working with him. Will highly recommend him to others.
Business response:
Thank you so much, Shravya, for your kind words and high rating. It was an absolute pleasure working with you and I'm glad to hear that you found the process seamless. Your satisfaction is my top priority and I'm thrilled to know that I was able to meet your expectations. Thank you for recommending me to others. Should you or your friends need any assistance in the future, I'll be more than happy to help.
Verified by Mutual of Omaha Mortgage
Steve was super helpful and always responsive always had a easy answer to my questions and was never long with a reply.
Business response:
I appreciate your wonderful feedback, Caleb. I'm glad I could provide the customer service you deserved and promptly answer your inquiries. It's always my goal to make the mortgage process simple and straightforward for our customers at Mutual of Omaha Mortgage. Thank you for your kind words and the 5-star rating! Let me know if there's anything else I can assist you with in the future. - Steve Holloway
Verified by Mutual of Omaha Mortgage
Chris was extremely responsive, kind and helped me get a very low rate!
Business response:
I'm thrilled to hear your positive feedback, Megan! Your kind words mean a lot. It was a pleasure assisting you with your mortgage and securing a low rate for you. Don't hesitate to reach out if you have any future needs. Thanks for choosing Mutual of Omaha Mortgage. - Chris Beggs
Verified by Mutual of Omaha Mortgage
Bill is amazing!
Business response:
Really appreciate the glowing review, Paula! It's fantastic to know that you had a great experience with me at Mutual of Omaha Mortgage. Delivering a 5-star service is what I aim for, and I'm thrilled to see that reflected in your interaction. I am here for any future help you might need. Thanks again!
Verified by Mutual of Omaha Mortgage
Chris was very responsive
Business response:
I'm thrilled to hear you had such a positive experience, Kristina. It's important for me to stay responsive to ensure the mortgage process goes smoothly for my clients. Thank you for giving me a perfect rating and for choosing Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Scott was great to work with. I never had to wait for a response to questions. He worked quickly and made the refinance process go as smooth as possible.
Business response:
Lucas, I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was a positive one. Your kind words mean a lot to me. Making the refinance process smooth and efficient for you was my top priority and I'm glad that I was able to achieve this. Should you have any more questions or need assistance on any mortgage related matter in the future, don't hesitate to reach out. Take care! - Scott Forster
Verified by Mutual of Omaha Mortgage
Chris was very thorough with his explanations and great at making time for us. He was also reachable whenever we had questions and gave quick and accurate responses. Thanks Chris!
Business response:
It's fantastic to hear that you had a positive experience, Daniel! I take pride in being thorough and readily available for my clients. Your feedback confirms that I'm meeting those goals. I'm thrilled that you found my responses quick and accurate. Thank you for choosing Mutual of Omaha Mortgage. It was a pleasure working with you! - Chris Beggs.
Verified by Mutual of Omaha Mortgage
I didn't have much interaction with Scott, but he was helpful when we did interact. Rebekah was super helpful in getting our interest rate float down during the final week of closing. Only feedback is that communication was really hard to understand. Looking back through the emails, there were so many questions that I asked that had prompt but unclear answers (and I don't mean just because lending are complicated, but because of the use of incomplete sentences and unstructured paragraphs that were hard to follow). I think it... read more
Business response:
Hi Jessica, Firstly, thank you so much for taking the time to leave a detailed review and rating us 4.33 out of 5. We at Mutual of Omaha Mortgage truly value your feedback. I appreciate your honesty and I'm glad to know that you found our interactions helpful. I also understand that Rebekah was instrumental in assisting with your interest rate float down. She is indeed an asset to our team. Your advice on communication and the need for clearer responses is well noted. It's essential to us that we offer transparent and eas... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,042 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.