Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Indianapolis, IN

About this business

Finance Mortgage Lenders

Location details

8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8900 reviews

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Oliver K.

11 months ago

Responsive and engaged. He was quick to answer questions and update us whenever needed.

Business response:

I'm really pleased to hear your feedback, Oliver. Ensuring a smooth and responsive interaction is a top priority for me at Mutual of Omaha Mortgage. Your positive review means a lot. It was a pleasure to help you with your mortgage needs. If you have any more questions in the future, don't hesitate to reach out. Thanks again.

Kelly Lynn G.

11 months ago

Accommodating, easy instruction, helpful

Business response:

I'm truly grateful for your positive feedback, Kelly! It was a pleasure to assist you and make the process as seamless and understandable as possible. I'm glad to hear that you found my instructions to be helpful and accommodating. Your satisfaction is very important to us at Mutual of Omaha Mortgage, so it means a lot to receive such a high rating from you. If you need any further assistance, don't hesitate to reach out. Thank you for placing your trust in us.

Steven T.

11 months ago

Could not have been better to work with! Already referred a friend to Stephen for financing for his future home. Thank you again, Stephen.

Business response:

I'm really glad you found our work together so satisfying, Steven. It was an absolute pleasure working with you and I'm delighted you've chosen to refer a friend. This is one of the highest compliments I can receive. Looking forward to helping more people achieve their dream of owning a home. Thanks for your trust! - Steve Holloway, Mutual of Omaha Mortgage

Sandra P.

11 months ago

Bill has been extremely professional and informative throughout this process. I’ve been through buying a house before and never got this much information without asking. He made me feel at ease. I am thankful I have him as my loan officer

Grace G.

11 months ago

Scott was so quick to respond whenever I had a question. Perhaps it was a bit outside of his job description or this is just how the industry works, but we did feel like we need to initiate all questions and were not always led through the process.

Business response:

I appreciate your honest feedback, Grace. It's great to hear that you found my response time beneficial. I strive to provide the best service and understand the importance of guiding my customers through the process. Your feedback will help me improve and ensure that I proactively address all the concerns. Thanks for choosing Mutual of Omaha Mortgage, and I hope to serve you even better in the future.

Tina R B.

11 months ago

Bill kept me informed throughout the entire process

Business response:

I'm thrilled to hear you felt well-informed throughout our process, Tina. Ensuring my clients understand every step is a priority for me. Your positive feedback means a lot and I'm proud to have earned your five star rating. Thank you for choosing Mutual of Omaha Mortgage.

Robert J.

11 months ago

Scott was very helpful and and knowledgeable.

Business response:

I appreciate your feedback, Robert. Your positive review motivates me to continue providing top-quality service. I strive to be as helpful and knowledgeable as I can be for my clients at Mutual of Omaha Mortgage. It's fantastic to hear that I've lived up to that on this occasion. I look forward to assisting you again in the future. Thank you for taking the time to rate me 4.83 out of 5 stars - that means a lot! -Scott Forster

Dawn W.

11 months ago

It was a simple and smooth process.

Business response:

I'm glad to hear that you found the process to be simple and smooth, Dawn. That's exactly the experience we aim for at Mutual of Omaha Mortgage. Your positive feedback reaffirms the hard work we put in every day. Thanks for taking the time to share your experience. It was a pleasure working with you.

Anthony E W.

11 months ago

This was our first time going through this process and from day one Bill was very professional he was very detailed with the information we needed to provide his communication was flawless he kept us updated on all steps we're very grateful that Bill was our agent .

Business response:

Anthony, thank you so much for your review and for giving a perfect rating. I'm really happy to hear that you found the process smooth and the communication flawless. It was a pleasure working with you through this process. Your gratitude means a lot to me and motivates me to continue providing excellent service. Thanks again for choosing Mutual of Omaha Mortgage and feel free to reach out if you need anything in the future. From Bill Shurman.