Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Indianapolis, IN

About this business

Finance Mortgage Lenders

Location details

8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8900 reviews

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Diamond V.

8 months ago

Advice and guidance and doing everything he could to get me my loan for the house

Business response:

I'm thrilled to hear that you found my advice and guidance helpful in securing your loan. It was a pleasure working with you on your home purchase. Thank you for your kind words and trust in Mutual of Omaha Mortgage.

Veronica Alexandra DeFrance P.

8 months ago

Scott was both professional and personable throughout the loan process. When I first contacted him, I was shopping around for the best offer. He respected my due diligence, provided the necessary numbers, and was always available for questions. Unlike other companies that used manipulation, Scott was honest and straightforward. His integrity and a great mortgage offer from Mutual of Omaha made me happy to proceed with them.

Business response:

Veronica, thank you so much for taking the time to share your experience. I'm thrilled to hear that you found the process both professional and personable. It's important to me to respect my clients' due diligence and provide all the information needed to make an informed decision. I'm glad that my approach resonated with you and stood out against less genuine methods you've encountered. Your satisfaction with the mortgage offer and our process means a lot to me, and it was a pleasure working with you. If you have any more q... read more

Doneta M.

8 months ago

Everyone was very responsive and easy to work with. Rachel, Rebekah and Connie did a great job getting me to the finish line!

Business response:

Hi Doneta, Thank you so much for your kind words and for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience working with our team. Rachel, Rebekah, and Connie are indeed fantastic, and we're all committed to making the process as smooth and efficient as possible for you. It's great to know we could help you get to the finish line successfully. If you ever need anything in the future, feel free to reach out.

Justin E S.

8 months ago

Process was smooth and easy in our home purchase. Everyone exceeded our expectations through out the process .

Business response:

Thank you so much, Justin! I'm thrilled to hear that your home purchase process was smooth and easy. It's always our goal to exceed expectations, and knowing we achieved that for you is incredibly rewarding. If you ever need anything in the future or have any questions, don't hesitate to reach out. Congratulations on your new home!

Nehiel Felix R.

9 months ago

Max kept us informed at every point.

Business response:

Hi Nehiel, I'm thrilled to hear that you felt well-informed throughout the process. Keeping communication clear and consistent is something I truly value, and I'm glad it resonated with you. It was a pleasure working with you, and I’m here if you need anything further. Thank you for your kind words!

Joanna Irene R.

9 months ago

Good communication during complete process. Easy to work with and pleasant.

Business response:

Hi Joanna, I'm really glad to hear that you had a positive experience. It was a pleasure working with you and keeping the communication clear and straightforward throughout the process. Thank you for trusting me with your mortgage needs and for taking the time to leave such a kind review. If you ever need anything else or have any questions in the future, please feel free to reach out.

John R Cameron I.

9 months ago

Max was able to answer questions and was knowledgeable about his subject.

Business response:

Hi John, Thank you so much for your kind review. I'm thrilled to hear that you found my assistance helpful and that I was able to address your questions. It's always my goal to provide clear and knowledgeable support, so your feedback means a lot. If you have any more questions or need further assistance, please don't hesitate to reach out.

Susan T.

9 months ago

Working with Steve and Mutual of Omaha was a great experience. Thank you for handling our loan needs.

Business response:

Thank you so much, Susan, for taking the time to share your experience. It was a pleasure working with you, and I'm thrilled to hear that you found the process smooth and satisfying. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Wishing you all the best in your new home!

Marley N.

9 months ago

I think communication could of have better, and there was definitely some back and forth with facts saying they couldn't do something and then they ended up being able to do it after we contacted a different Mortgage Loan Originator with the same company.

Business response:

Hi Marley, I appreciate your feedback and completely understand your concerns. It's clear that the communication wasn't as smooth as it should have been, and for that, I apologize. My goal is to make the process as seamless as possible for my clients, and it seems I fell short in this instance. I value your input and will use it to improve my communication practices moving forward. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for bringing this to my attention.