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Mutual of Omaha Mortgage
- Mortgage Lenders
- Indianapolis, IN
About this business
Location details
8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Bill was on top of the whole process and very receptive and answered any and all questions as soon as I asked them.
Business response:
I'm really grateful for your kind words, Linda. It was my pleasure to assist you through the process. Your satisfaction is always my top priority, so I was happy to answer your questions promptly. Remember, I'm here if you need anything else in the future. Thank you for trusting Mutual of Omaha Mortgage! - Bill Shurman.
Verified by Mutual of Omaha Mortgage
Answe questions and returning text and pho calls
Business response:
I'm thrilled to hear you had such a positive experience, Sam! I always endeavor to respond promptly and efficiently to all inquiries. Your satisfaction is very important to Mutual of Omaha Mortgage. Your 5-star rating is greatly appreciated and it was my pleasure assisting you. Please don't hesitate to reach out if you have any more questions in the future.
Verified by Mutual of Omaha Mortgage
Bill Shurman. He made me feel at ease when I had doubt. He also has knowledge of everything i ask of him. Always called me to let me know what I needed to do next and stayed on phone with me and walked me through. He is exceptional. This is from a Realeste Broker. I would not have done this loan with him.
Business response:
Tammy, I'm thrilled to hear you had such a positive experience. Ensuring my clients feel comfortable and informed during the mortgage process is a top priority for me, so it's great to know it made a difference for you. I'm here if you have any other questions or need assistance in the future. Thanks for taking the time to share your experience and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Bill was very adept at his job and treated us more like friends than clients
Business response:
It's fantastic to know that you felt comfortable and more like friends during our interactions, Donald. I take pride in providing this level of service at Mutual of Omaha Mortgage. It's good to hear that my approach resonated with you. I appreciate the high rating and your kind words. It was a pleasure working with you as well. If you ever need any assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Max was AC always a step ahead to anticipate questions snd g as ve the answers.
Business response:
Thank you so much, Phyllis, for your outstanding rating and kind words. I'm glad I could anticipate your questions and provide timely answers. It's critical for me to stay a step ahead so your journey with Mutual of Omaha Mortgage remains smooth and stress-free. If you ever need any assistance in the future, don't hesitate to get in touch.
Verified by Mutual of Omaha Mortgage
The easy process and notary coming to the home
Business response:
I'm delighted to hear that you found our process easy, Danielle, and that you appreciated the convenience of a home visit from our notary. At Mutual of Omaha Mortgage, we strive to make the entire process as smooth and comfortable as possible for our valued clients. Your feedback and high rating mean a lot to us. Thank you!
Verified by Mutual of Omaha Mortgage
Max was great to work with. He went above and beyond accomadating our back and forth request and last minute changes. I'm sure we were not easy to deal with as we had many changes as we went through the process and Max was always willing and able to accomodate with a positive attitude.
Business response:
Hey Nicklas, I'm thrilled to hear that you had a positive experience with our process. Knowing that you appreciated my flexibility and positive attitude means a lot. It's true that the mortgage process can require some back and forth, and last-minute changes aren't uncommon. I'm glad I could help make that process smoother for you. Thanks for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. Looking forward to serving any of your future mortgage needs. Cheers, Max Kotterman.
Verified by Mutual of Omaha Mortgage
Make Richard VP.
Business response:
I really appreciate your suggestion and review, Alex. Your satisfaction is my top priority, and I'm glad to hear that you're happy with the service you received at Mutual of Omaha Mortgage. I look forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
I had some issues getting to some of the documents I needed to sign. I think some of the problems were on my end but not sure.
Business response:
I appreciate your feedback, David. I'm sorry to hear about the difficulties you experienced in accessing certain documents. It's possible that there might have been some technical issues on our end as well. Please rest assured that I'll look into this issue promptly to ensure it doesn't happen again. I want to make your experience with Mutual of Omaha Mortgage as smooth as possible. Please don't hesitate to reach out if you have any more concerns in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,042 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.