This profile has been claimed by the business owner or representative.
Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Customer service was amazing
Business response:
Thank you for your review! It's always a pleasure to hear when my service has left a positive impression. Your feedback is greatly appreciated, and I'm thrilled to hear that you had an amazing customer service experience with us here at Mutual of Omaha. Don't hesitate to reach out if you need anything in the future. Always happy to help! - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Ben is very informative and pleasant to do business with
Business response:
I'm thrilled to hear that you found our interactions informative and pleasant, Tracy. Ensuring a fantastic experience for you is always my top priority. Your positive feedback means the world to me and the team here at Mutual of Omaha. Thank you for taking the time to rate us 5 stars! Looking forward to serving any future needs you might have. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Ben was very informative and made this process easy. Updating us with weekly calls along the way. He was available by phone or text message anytime we had questions. He was so very helpful! Thanks again for all your assistance.
Business response:
Stacy, I'm delighted to hear that you found our process easy and informative. It's crucial for me to be available and provide timely updates for all my clients. Your positive feedback is greatly appreciated! I'm here for any future questions you might have. Thank you for choosing Mutual of Omaha and I look forward to helping you again in the future. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Consistent and professional communication. The process and some hang ups on the insurance side but Mark kept communicating well the whole time. He was fantastic
Business response:
I'm thrilled to hear that you had a positive experience with our mortgage process, Michael. Your kind words about my communication style truly mean a lot to me. I understand that there can sometimes be bumps in the road when it comes to insurance, and I'm glad I could help navigate through those. Your feedback motivates me to continue to provide the best service possible. Thanks for choosing Mutual of Omaha Mortgage and for taking the time to leave such a fantastic review. If you have any other questions or need further assi... read more
Verified by Mutual of Omaha Mortgage
Chris made this experience a walk in the park. There was no pressure or stress during the process. Anytime I had a question or concern, I would call Chris and he would respond quickly via phone call or text message. Chris was exceptional from day one. I would definitely refer my family & friends. The BEST service I have received in years. A+ Chris, job well done
Business response:
Tawone, thank you so much for the glowing review! I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was stress-free and that I could assist in making it a "walk in the park". Customer satisfaction is my top priority, and I'm glad I could respond to your queries promptly. I'm honored by your decision to refer your family and friends, and I'm here for any future mortgage needs you may have. Thanks again for taking the time to share your experience and for the A+ rating - it's truly appreciated!
Verified by Mutual of Omaha Mortgage
Ben made everything perfectly clear and helped me through the process of getting what I needed. He went above and beyond to make sure I knew every step of the way. Thanks again Ben for all that you have done for us.
Business response:
Hey Brian, it's great to hear that your experience with me at Mutual of Omaha Mortgage was a positive one! I'm thrilled I could help make the process clear and smooth for you. Your feedback means a lot to me, and I'm always here if you need any more assistance. Thanks for taking the time to leave this review! Talk to you soon. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Ben schiaffino make us feel special we felt like he really wanted the best for us thanks
Business response:
I'm glad to hear you felt special throughout the process, Kenneth. It's my goal to provide the best service and ensure each client feels valued. Thank you for your excellent rating and for choosing Mutual of Omaha Mortgage. Have a great day! - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
His follow up to make sure there wasn’t a misunderstanding!
Business response:
I'm thrilled to learn that you valued my follow-up efforts, Heather. It's essential for me to ensure there's no confusion in the process. Thank you for taking the time to share your experience and for giving me a 4.5 rating. I look forward to serving any of your future mortgage needs with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Mark was amazing! He gave me everything I needed to get into a home
Business response:
I'm really glad to hear that, Julia! Ensuring you have everything you need for your home purchase is my top priority. It's great to know that you had such a positive experience. I'm here for any future needs. Thanks for your kind words and for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.