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Mutual of Omaha Mortgage

4.8
  • Mortgage Lenders
  • Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.84,572 reviews
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Samuel M. S.'s profile image
Samuel M. S. 

Verified by Mutual of Omaha Mortgage

a year ago

Communication with me was great! 

Business response:

Thanks, Samuel! I appreciate you taking the time to leave such a positive review. I'm glad we were able to communicate effectively throughout the process. It's always my goal to ensure a smooth and transparent experience. I enjoyed working with you. 

Otis M.'s profile image
Otis M. 

Verified by Mutual of Omaha Mortgage

a year ago

Eric made the process go smoothly.. this was done swiftly and with professionalism! 

Theodore A.'s profile image
Theodore A. 

Verified by Mutual of Omaha Mortgage

a year ago

Tom was great at passing information and explaining to us the basics and intricacies of the loan 

Business response:

Theodore, I really appreciate you taking the time to leave such a positive review. It was a pleasure working with you and I'm glad I could make the loan process clear and understandable. I always strive to ensure my clients feel comfortable and well-informed every step of the way. Helping you understand both the basics and the more complex details of your loan is important to me, and I'm thrilled to hear it was a positive experience for you. 

Scott A.'s profile image
Scott A. 

Verified by Mutual of Omaha Mortgage

a year ago

Constant, good communication updates by phone and email 

Business response:

Scott, thanks so much for the kind words! I really appreciate you taking the time to leave a review. I always strive to keep my clients informed throughout the entire process, so it’s great to hear that my communication met your expectations. I enjoyed working with you and hope to do so again in the future. 

Stephanie S.'s profile image
Stephanie S. 

Verified by Mutual of Omaha Mortgage

a year ago

Much easier than i imagined. Ben was respectful and not aggressive with trying to get the loan. Everything was on my time, wasn't rushed or pushy. Everything was explained and Ben was always available to answer any questions . If i left a message or sent or sent an email , the response was always quick. He even answered me when he was in the hospital! Never had such a great loan experience. 

Business response:

Stephanie, thank you for the fantastic review. I'm thrilled to hear you found the whole process easier than expected and that you appreciated the pace and my availability. I believe it's important to make sure all your questions are answered promptly, no matter the circumstances. It was a pleasure working with you on your loan and I'm pleased to know you had a positive experience with Mutual of Omaha Mortgage. Please don't hesitate to reach out if you need anything in the future. - Ben Schiaffino 

Lisa A. M.'s profile image
Lisa A. M. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was very helpful, quick to respond and straight forward. 

Business response:

Thanks so much, Lisa! I really appreciate you taking the time to share your experience. I strive to make the mortgage process as smooth as possible for my clients, so it's great to hear that my efforts were helpful. I'm glad everything worked out so well. 

Wesley N.'s profile image
Wesley N. 

Verified by Mutual of Omaha Mortgage

a year ago

Good communication great personal touches to make everyone comfortable. 

Business response:

I'm thrilled to hear that you had such a positive experience, Wesley. Good communication is something I strive for in every interaction and I'm glad to know that it made a difference for you. Your comfort and satisfaction are my top priorities, so I'm delighted to know that my personal touches were well received. Thank you for choosing Mutual of Omaha Mortgage and for your high rating. It was a pleasure working with you. 

Deloris H.'s profile image
Deloris H. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny and Misti were great. They worked with me and were so patient. Kenny took time to help me understand all I couldn't figure out. And stayed on the phone till I got it done correctly. I would recommend him to any of my family and friends. He was so nice to me and didn't get impatient like some people do. 

Business response:

Thank you so much for your kind words, Deloris. I'm thrilled to hear that you had a positive experience with me and Misti, and that we were able to assist you effectively. Your understanding of the process is crucial to us, so I'm glad I could take the time to help you with that. It's wonderful to hear that you'd recommend our services to your family and friends. Your satisfaction is our top priority, so we always strive to be patient and understanding. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to serv... read more

Jason J G.'s profile image
Jason J G. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben was there every step of the way. He listened to my every concern and was able to guide me through the process keeping me informed. If you had more people like Ben no one would ever get a mortgage anywhere else. 

Business response:

I'm truly humbled by your review, Jason. I'm glad to hear that you felt guided and informed throughout your process with Mutual of Omaha Mortgage. It's always my goal to ensure my clients feel comfortable every step of the way. Your satisfaction is a testament to what we aim for in our service. If there's ever anything else you need in the future, don't hesitate to reach out. Thanks for choosing us. - Ben Schiaffino 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.