Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

Select a rating

Michael Donohue S.

2 years ago

Ease of entire process

Business response:

I'm really pleased to hear that you found the process easy, Michael. It's always our goal at Mutual of Omaha Mortgage to ensure that everything is straightforward and clear for our customers. Thank you for taking the time to leave a 5-star review. It's much appreciated. Let me know if there's anything else you need in the future. Kenneth Alban

Nicole T.

2 years ago

Ben was extremely patient with me. He answered all of my questions and was always responsive when I reached out. Most importantly, he kept his word to me and treated me with respect. In a process like refinancing, where so much is at stake, I appreciated his transparency and follow-through. I would recommend his services based on my experience with him and his colleagues at Mutual of Omaha.

Business response:

Hi Nicole, Thank you so much for the 5-star rating and the wonderful review! I'm thrilled to hear that you felt respected and informed throughout the refinancing process. I always strive to provide full transparency and prompt responses to all my clients. It's great to know that this made a difference for you. Your recommendation means a lot to me and the team here at Mutual of Omaha Mortgage. Should you need any further assistance in the future, please don't hesitate to reach out. It was truly a pleasure working with you.... read more

Gwendolyn E. H.

2 years ago

Working with the team that was assigned to my account!!!

Business response:

I'm really glad to hear that you had a great experience working with our team, Gwen. Our goal at Mutual of Omaha Mortgage is to provide the best service possible, and it makes me happy to know we hit the mark for you. Thanks for taking the time to share your feedback, and for the five-star rating. Looking forward to serving your mortgage needs in the future.

Karen R.

2 years ago

Travis was great. Not intending to do this he was professional, knowledgeable, friendly and most of all helpful. I have purchased many homes and the process is a nightmare, especially online. I'm an ex IT support mgr. and your app was the best one I have ever used. Almost too simple! It was truly a pleasure dealing with your company and please don't sell my mortgage, I really liked working with Travis and his team. I usually don't answer those calls, answering Travis' was a blessing for me. Thank you!

William Douglas E.

2 years ago

Very responsive, kept in touch.

Business response:

Hi William, I appreciate your kind words and 5-star rating! I'm glad to know that my responsiveness and consistent communication helped create a positive experience for you. I look forward to serving any future needs you may have with Mutual of Omaha Mortgage. Thanks again for your feedback! - Eric Moss

Heidi M B.

2 years ago

Tracy Burke was on top of everything and helped me with any questions I had…. and made sure she got anny answers needed. She helped us through a very confusing situation with getting our home and mortgage. We could not have asked for a better person to help us. She did an amazing job.!

Business response:

Hi Heidi, I'm thrilled to hear that you had such a positive experience with your mortgage process. I'm glad I could assist you through any confusion and provide the answers you needed. Your kind words mean a lot to me. It was truly a pleasure to help you and your satisfaction is my top priority. Looking forward to any future opportunity to assist you. Enjoy your new home!

Chrystal S.

2 years ago

Great customer service even outside of business hours.

Business response:

Thank you for your positive feedback, Chrystal! I'm glad to hear that you appreciated my availability outside of business hours. At Mutual of Omaha Mortgage, we strive to provide excellent customer service at times that are convenient for our customers. Your high rating is greatly appreciated and motivates us to continue improving our services. If you have any other needs or questions, don't hesitate to get in touch.

Douglas E. M.

2 years ago

Thank you for your service and support you gave during this process and keep us updated on the situation at hand

Business response:

I appreciate your feedback, Douglas. I'm glad to hear that you found my service valuable during your process with Mutual of Omaha Mortgage. Keeping clients updated and well-informed is an essential part of my job. If you have any more questions or if there's anything else you need in the future, please don't hesitate to reach out. Thank you for your trust and your excellent rating! Kenneth Alban

Tina C.

2 years ago

You worked well with my husband

Business response:

I'm delighted to hear that you and your husband had a positive experience with our services at Mutual of Omaha Mortgage. Your high rating is greatly appreciated. I look forward to assisting you in the future with any mortgage needs.