Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,655 reviews

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Karen R.

2 years ago

Travis was great. Not intending to do this he was professional, knowledgeable, friendly and most of all helpful. I have purchased many homes and the process is a nightmare, especially online. I'm an ex IT support mgr. and your app was the best one I have ever used. Almost too simple! It was truly a pleasure dealing with your company and please don't sell my mortgage, I really liked working with Travis and his team. I usually don't answer those calls, answering Travis' was a blessing for me. Thank you!

William Douglas E.

2 years ago

Very responsive, kept in touch.

Business response:

Hi William, I appreciate your kind words and 5-star rating! I'm glad to know that my responsiveness and consistent communication helped create a positive experience for you. I look forward to serving any future needs you may have with Mutual of Omaha Mortgage. Thanks again for your feedback! - Eric Moss

Heidi M B.

2 years ago

Tracy Burke was on top of everything and helped me with any questions I had…. and made sure she got anny answers needed. She helped us through a very confusing situation with getting our home and mortgage. We could not have asked for a better person to help us. She did an amazing job.!

Business response:

Hi Heidi, I'm thrilled to hear that you had such a positive experience with your mortgage process. I'm glad I could assist you through any confusion and provide the answers you needed. Your kind words mean a lot to me. It was truly a pleasure to help you and your satisfaction is my top priority. Looking forward to any future opportunity to assist you. Enjoy your new home!

Chrystal S.

2 years ago

Great customer service even outside of business hours.

Business response:

Thank you for your positive feedback, Chrystal! I'm glad to hear that you appreciated my availability outside of business hours. At Mutual of Omaha Mortgage, we strive to provide excellent customer service at times that are convenient for our customers. Your high rating is greatly appreciated and motivates us to continue improving our services. If you have any other needs or questions, don't hesitate to get in touch.

Douglas E. M.

2 years ago

Thank you for your service and support you gave during this process and keep us updated on the situation at hand

Business response:

I appreciate your feedback, Douglas. I'm glad to hear that you found my service valuable during your process with Mutual of Omaha Mortgage. Keeping clients updated and well-informed is an essential part of my job. If you have any more questions or if there's anything else you need in the future, please don't hesitate to reach out. Thank you for your trust and your excellent rating! Kenneth Alban

Tina C.

2 years ago

You worked well with my husband

Business response:

I'm delighted to hear that you and your husband had a positive experience with our services at Mutual of Omaha Mortgage. Your high rating is greatly appreciated. I look forward to assisting you in the future with any mortgage needs.

Eric Jason C.

2 years ago

Tracy is very friendly and knowledgeable. She answered all my question and handled any challenges. Every time I spoke with her she always had a warm greeting, made you feel welcome, and that she was ready to assist. Tracy was always in constant contact with me so i know what needed to get done and what I should expect. She is a great asset to your team and company.

Business response:

Hi Eric, I'm absolutely thrilled to hear about your positive experience! Your kind words really mean a lot to me. It was my pleasure assisting you throughout the process and I'm glad I could provide a welcoming and helpful service. Constant communication is key in our line of work, I'm glad that you appreciated that. Thank you so much for your recognition, it reassures me that I'm doing my job right. Looking forward to helping you again in the future if you need it. Have a great day, Eric!

Kevin E. S.

2 years ago

Real polite real easy to talk to did a great job took good care of us and explained everything so we could get this loan

Business response:

I'm thrilled to know that you had a 5-star experience with me at Mutual of Omaha Mortgage, Kevin. It was my pleasure to guide you through the loan process and ensure you understood each step. Your feedback reinforces the value of open communication and attentive service. Feel free to reach out if you have any more questions in the future. Thanks for your trust and support! - Mark Baker

Anastasios K.

2 years ago

I was able to get a loan when others wouldn't aprove me.

Business response:

I'm thrilled to hear that I was able to help you secure a loan, Anastasios! Your satisfaction is my top priority and I'm glad that you had a positive experience with me at Mutual of Omaha Mortgage. I'm here to help in any way I can, so don't hesitate to reach out in the future. Thanks for the high rating and great review!