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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Quick to respond
Business response:
I appreciate the 4.83-star rating, Eric. Your feedback about my quick response time is greatly appreciated. I strive to provide prompt service in my role at Mutual of Omaha Mortgage. Let me know if you need any further assistance! - Michael Krach.
Verified by Mutual of Omaha Mortgage
Jason is SO EASY to work with! He does everything he can to make your process easy and painless. He jumps through hoops to make it work! Will definitely be working with him again!
Business response:
Hi Debra, I truly appreciate your kind review and the full star rating. I'm thrilled to hear I was able to make your process easy and painless, as that is always my aim. It was a pleasure jumping through hoops for you. I look forward to our future interactions. Thank you for choosing Mutual of Omaha Mortgage. - Jason Mueller
Verified by Mutual of Omaha Mortgage
Taking the time to realize what was important to me as I maintain a home for myself. Thanks😊
Business response:
I'm delighted to hear that you had such a positive experience with me, Donna! It was important for me to understand your needs in order to provide the best service possible. It's always a pleasure helping my clients find the right mortgage solutions, especially when it involves making a house feel more like a home. Your feedback is greatly appreciated. Please feel free to reach out if you have any more questions or need assistance in the future. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Travis was extremely helpful and walked me through the whole process and even answered my weird questions! He is great!! Donna Hartley was also wonderful in helping us navigate through the paperwork!
Business response:
I'm so pleased to hear that you found our process helpful and that you felt comfortable asking all your questions, Kristen. Questions are never weird, they're necessary to understand everything clearly and I'm glad I could assist. Donna and I are here to make the mortgage process as easy as possible for you. Your positive feedback means a lot to us at Mutual of Omaha Mortgage. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I'm really thrilled to hear about your positive experience, Nancy! It's always fantastic to know that my communication has been effective. Your feedback brings a smile to my face and reinforces the value of clear conversation. Thank you for taking the time to review my services and for giving such a high rating. I will continue to strive to maintain this standard at Mutual of Omaha Mortgage. Looking forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Great communication with everyone made it super easy to know what was going on and when things were happening. Great bunch of people!
Verified by Mutual of Omaha Mortgage
Setting expectations is the key to any consumer interaction you did that well.
Business response:
I'm thrilled to hear that you had a positive experience, Lloyd. Meeting and exceeding expectations is something I strive for in every interaction. I appreciate your 5-star review and your kind words. Rest assured, Mutual of Omaha Mortgage will continue to provide excellent service. Thank you for your feedback!
Verified by Mutual of Omaha Mortgage
From start to finish it honestly felt like Ben was working hard for our benefit.
Business response:
I'm glad to hear that you felt well taken care of throughout the process, Shane. It's always my aim to work tirelessly on behalf of my clients to ensure the best possible outcome. Thank you for your kind words and the impressive 5-star rating. Here's to your new home and future endeavors. If you need further assistance, never hesitate to reach out. - Ben Schiaffino, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben was always there to answer any questions I had. If he was unavailable at the time due to meetings or helping someone else He would call me back and/or text me in a very short time. I always felt like I was important to him
Business response:
I'm truly humbled by your positive feedback, Daniel. It was absolutely my pleasure to be at your service, ensuring that you had all your questions answered in a timely manner. At Mutual of Omaha Mortgage, prioritizing our customers' needs is paramount, and I'm glad you felt important - because you are. Thanks for the perfect rating! Keep in touch should you need any help in the future. - Ben Schiaffino
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,655 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.