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Mutual of Omaha Mortgage

4.8
  • Mortgage Lenders
  • Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.84,655 reviews
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Jason Lamar M.'s profile image
Jason Lamar M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Great customer service, very professional while still giving a personable vibe . 

Business response:

Jason, thank you for the glowing review. I’m delighted to hear that you were satisfied with the service provided. At Mutual of Omaha Mortgage, we strive to balance professionalism and personability to make our clients feel comfortable. I truly appreciate your positive feedback. Thank you for taking the time to rate us 5 stars, it means a lot. - Ben Schiaffino 

James B. L.'s profile image
James B. L. 

Verified by Mutual of Omaha Mortgage

2 years ago

We received great care and response to all of our needs. 

Business response:

I'm absolutely thrilled to hear that you had a great experience, James. Your feedback is incredibly valuable to us at Mutual of Omaha Mortgage. Ensuring that all your needs are met promptly and efficiently is always our top priority. Thank you for the full stars and the positive review. Should you need further assistance in the future, don't hesitate to reach out! It's been a pleasure assisting you. - Matthew Givens 

Juan P. M.'s profile image
Juan P. M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Tracy and Donna were fantastic, they helped us from the beginning to the closing. It was a great experience and I will recommend them to my family and friends! 

Business response:

I'm thrilled to hear about your positive experience with us, Juan! It was a pleasure assisting you throughout this process. Your kind words and recommendation are truly appreciated. If there's anything else you need in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage! - Tracy Burke 

Stephanie N.'s profile image
Stephanie N. 

Verified by Mutual of Omaha Mortgage

2 years ago

The phone app made everything so easy! Communication from both the lender and the processor was great. Everything moved along so quickly. 

Business response:

I'm thrilled to hear that you found our phone app easy to use and the communication effective, Stephanie. It's always a top priority to ensure that everything moves along swiftly for our customers at Mutual of Omaha Mortgage. Thank you for the 5-star rating, it means a lot to me. If you need any more assistance in the future, feel free to reach out. 

Catherine R. C.'s profile image
Catherine R. C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Ben was extremely helpful and answered any questions or concerns in a timely manner. 

Business response:

I'm thrilled to hear that you found our interactions helpful, Catherine! Ensuring your questions and concerns are addressed swiftly is a priority for me. I'm glad I could assist you on your journey with Mutual of Omaha Mortgage. Your positive feedback means a lot to me. Thank you for the 5-star review! I hope to continue to exceed your expectations in the future. - Ben Schiaffino 

Candice E. L.'s profile image
Candice E. L. 

Verified by Mutual of Omaha Mortgage

2 years ago

Matthew made our refi process so smooth! He answered all of our questions quickly and walked us through each step of the process! He is an amazing asset for Mutual of Omaha! 

Business response:

I'm really pleased to hear that you had a positive experience with the refinance process, Candice. Your kind words mean a lot to me. Helping clients understand each step and making the process as seamless as possible is a priority for me. Thank you for trusting me and Mutual of Omaha Mortgage with your refinancing needs. It was a pleasure serving you. 

David Paul Dockendorff S.'s profile image
David Paul Dockendorff S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Professional and very helpful with quick response and follow up. 

Business response:

I'm overjoyed to hear about your 5-star experience with me at Mutual of Omaha Mortgage, David. Your kind words regarding my professionalism and responsiveness are deeply appreciated. I am here anytime you need assistance or have questions in future. Your satisfaction and peace of mind are my top priorities. Thank you for taking the time to share your feedback. 

Debra Marie M.'s profile image
Debra Marie M. 

Verified by Mutual of Omaha Mortgage

2 years ago

He was great 

Business response:

Thank you for the positive review, Debra. I'm thrilled to learn that you had a great experience with me at Mutual of Omaha Mortgage. Your 4.83 rating is highly appreciated. If you need further assistance in the future, don't hesitate to reach out. 

Barbara M. F.'s profile image
Barbara M. F. 

Verified by Mutual of Omaha Mortgage

2 years ago

Tracy worked with me every step of the way. I had to have work done for an FHA loan and Tracy helped to navigate through the process, I was able to have the work done upfront and pay contractor from cash back on my loan at closing. Tracy restored my faith in the industry in working to get a mortgage payment that will help me tremendously. Thank you. 

Business response:

Hello Barbara, I'm delighted to hear about your positive experience working with me. It's always my aim to guide all of my clients through the loan process as seamlessly as possible. I'm glad to hear that I was able to restore your faith in the mortgage industry and help you secure a payment that benefits you. Your feedback means a lot to me and to Mutual of Omaha Mortgage. Thank you for taking the time to share your kind words. Tracy Burke 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 4,655 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.