Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Reisterstown, MD

About this business

Finance Mortgage Lenders

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,684 reviews

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Nicholas P.

a year ago

Constant communication...Dan thoroughly explained everything, including all our options. He was easy to reach at any time as well....gotta appreciate that! Thanks Dan! You are the man!

Business response:

I'm truly grateful for your kind words, Nicholas. It was my pleasure to keep you well-informed and provide the best possible options for your situation. Being accessible to you was a top priority, and I'm glad to know you appreciated that. Your satisfaction is what motivates me to do my job to the best of my ability. Thank you once again for choosing Mutual of Omaha Mortgage and for taking the time to share your positive experience. Looking forward to serving you again in the future!

Tzuyung Douglas K.

a year ago

Daniel took the time to understand our financial need, recommended the most appropriate mortgage product, provided timely response to our questions, and helped us navigate the application process. It has been a genuine pleasure working with him during this process.

Business response:

I'm delighted to hear that you had a positive experience working with me. It was my pleasure to guide you through the mortgage process and provide you with the best possible product to suit your needs. Your kind words mean a lot and I appreciate your high rating. I'm always here to assist with any future financial needs you may have. Thank you Tzuyung, for choosing Mutual of Omaha Mortgage.

Bradley S. W.

a year ago

Mr. Shiaffino was easy to communicate with throughout the loan process. He was always upfront and answered all of my questions regardless of the time of day, regardless of how many times I asked he was there every step of the way, Thanks, Ben!!!

Business response:

Thank you so much for your kind words, Bradley. I'm thrilled to hear that you had such a positive experience throughout the loan process. It was my pleasure to assist you every step of the way and answer all your questions. Your satisfaction is my top priority. Thanks again for choosing Mutual of Omaha Mortgage, and please don't hesitate to reach out if you need anything in the future.

Kayla M. H.

a year ago

Eric was very informative and kept us in the loop every step of the way. He was also very responsive, knowledgeable, professional, and kind. You can tell he loves his work! I am pleased with my experience and will recommend him to friends and family.

Business response:

I'm truly humbled by your kind words, Kayla. It's my passion to provide the best service and support, and I'm overjoyed that you had a positive experience. It was a pleasure to keep you informed throughout the process and I was excited to share my knowledge. I appreciate your recommendation and it would be my honor to assist your friends and family with their mortgage needs. Thank you for choosing Mutual of Omaha Mortgage and allowing me to assist you.

Hubert Dexter M.

a year ago

Was easy and fast

Business response:

Hey! Thanks for the review it means a lot and really helps me and my family. I am thrilled to be a part of the team who helped you!

Dominic J. M.

a year ago

Eric Moss! Very forthcoming with information. Thanks.

Business response:

I'm thrilled to know that you found our discussions informative, Dominic. My primary goal at Mutual of Omaha Mortgage is to ensure that my clients are well-informed throughout the process. Your 5-star rating is much appreciated. Please feel free to reach out if you have any more questions or require further assistance. Thank you again for choosing us. - Eric Moss.

Karen P.

a year ago

Ben has a great rapport with people and he did everything he could for me and kept me informed along the way.

Business response:

I sincerely appreciate your kind words and high rating, Karen. It was a pleasure to assist you throughout your journey with Mutual of Omaha Mortgage. Communication is vital in this process, and I'm pleased to hear you felt informed at each step along the way. If you ever need assistance again, feel free to reach out. Thank you once again.

Bobby S.

a year ago

This experience was without a doubt the best customer service experience I have ever had. Mark's knowledge in helping my wife and I obtain our cash out loan seemed unlimited. Any questions we had were answered immediately with 100% accuracy. The timeline he provided was spot on throughout the entire process. We had reached out to six other finance companies prior to hearing back from Mark. When I explained our situation, and it was somewhat unique in that our house was in a trust, Mark simply replied, "We can take care of y... read more

Robert S.

a year ago

Business response:

Thank you very much, Robert, for this glowing review. It's always a pleasure to know that my clients are satisfied and feel well taken care of. Your situation was unique, but I'm glad we could navigate it together smoothly and efficiently. I'm delighted to hear that you found the process straightforward and the customer service top-notch. Your kind words mean a lot to me and I'm glad that I could make your experience with Mutual of Omaha Mortgage a positive one. Remember, if you or your friends ever have any future mortgage ... read more