Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,655 reviews

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Amy Michelle H.

2 years ago

Kenneth was very helpful and attentive throughout the whole process.

Business response:

Thank you for the 5-star rating and the wonderful review, Amy! It's great to know that you found my help valuable and that you appreciated my attention to detail throughout the process. It was my pleasure to assist you and I look forward to the opportunity to serve you again in the future at Mutual of Omaha Mortgage.

Billie A.

2 years ago

Everything was handled with professionalism and courtesy. Mark was great!

Business response:

I'm pleased to hear that you had a positive experience, Billie. Your satisfaction is my top priority, and it's rewarding to know I was able to provide you with professional and courteous service. Thank you for choosing Mutual of Omaha Mortgage and for your kind words. I look forward to assisting you again in the future.

Roseann F.

2 years ago

Travis was fantastic to talk with. Always got back to me in record time!

Business response:

I'm truly delighted to hear about your positive experience, Roseann. Ensuring quick and efficient communication is a priority for me at Mutual of Omaha Mortgage, and it's gratifying to know that this was reflected in our interaction. If you ever need assistance in the future, I will be more than happy to help. Thanks for the perfect rating! - Travis Hofmann

Andrew B.

2 years ago

He really went above and beyond and worked really hard on the process to ensure the best outcome. He is diligent and precise. He is super knowledgable and willing to wait when poper documentation takes time. He is passionate about the entire process, even when things seem to go wrong. I feel like Mark has really become a valuable acquaintance in the industry.

Business response:

Hey Andrew, I really appreciate the time you took to share your feedback. It's been fantastic working with you and helping you navigate the mortgage process. I'm delighted to hear you were pleased with the service. Your satisfaction is my top priority, and it's great to know I delivered to your expectations. I always strive to provide knowledgeable and diligent service, so it's heartening to hear you appreciated that. Even when challenges arise, I believe it's crucial to remain patient and committed to achieving the best ... read more

Suzanne Baker H.

2 years ago

Front start to finish Kenneth made it such a pleasure to work with me. He was very knowledgeable and kind helping me to achieve what I was working toward. And with his help it was achieved.

Business response:

I'm thrilled to hear you had such a positive experience, Suzanne! It was a pleasure working with you and I'm glad I could assist in achieving your goal. Your feedback is greatly appreciated and it encourages us here at Mutual of Omaha Mortgage to strive for the best. Thanks for taking the time to share your review.

Andrew C.

2 years ago

Communication was understandable There’s a lot of in depth detail that was explained To me and had no problem understanding the process. We accomplished difficult hurdles along the way Making it a great and positive experience

Business response:

I'm thrilled to hear that you found our communication clear and understandable, Andrew. Being able to demystify complex details is an important part of what I do at Mutual of Omaha Mortgage. I'm glad we could navigate those hurdles together, and I'm even happier to know that it was a positive experience for you. Thank you for the perfect rating, and please don't hesitate to reach out if you have any future needs or questions. - Eric Light

Thomas W.

2 years ago

All the associates I worked with went beyond to help me navigate the proses/I really appreciate all their efforts Kenny was especially helpful in this. I thank them all. Tom

Business response:

I'm genuinely delighted to hear about your positive experience, Thomas. It's always our ultimate goal here at Mutual of Omaha Mortgage to ensure that the mortgage process is as straightforward and hassle-free as possible. I'm pleased that I could be of service to you. I truly value your feedback and the time you took to write this outstanding review. Thanks a lot, Tom! - Kenneth Alban

Marilyn Hall B.

2 years ago

Tracy was very informative and explain the process with clarity. Tracy responded to any inquiries I had within a timely matter and help resolved issues that arose during the loan process.

Business response:

Thank you so much for your kind words, Marilyn. It was my pleasure to guide you through the loan process. I'm glad to hear you were satisfied with the service and found the information helpful. I always strive to provide clear, timely, and effective solutions. If you have any more questions in the future or need further assistance, don't hesitate to reach out. Here's to a successful future with Mutual of Omaha Mortgage!

Brandy L M.

2 years ago

Ben went above and beyond to help with our loan! He answered all questions and was available whenever we needed him! Thanks so much Ben!

Business response:

I am thrilled to hear such good feedback, Brandy! I'm glad I could help with your loan and assist in answering your questions. It's always my goal to be available and efficient for all my clients. Your satisfaction is very important, so thank you for taking the time to rate my services. I appreciate your trust in Mutual of Omaha Mortgage and me. Looking forward to working with you in the future. - Ben Schiaffino