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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Setting expectations is the key to any consumer interaction you did that well.
Business response:
I'm thrilled to hear that you had a positive experience, Lloyd. Meeting and exceeding expectations is something I strive for in every interaction. I appreciate your 5-star review and your kind words. Rest assured, Mutual of Omaha Mortgage will continue to provide excellent service. Thank you for your feedback!
Verified by Mutual of Omaha Mortgage
From start to finish it honestly felt like Ben was working hard for our benefit.
Business response:
I'm glad to hear that you felt well taken care of throughout the process, Shane. It's always my aim to work tirelessly on behalf of my clients to ensure the best possible outcome. Thank you for your kind words and the impressive 5-star rating. Here's to your new home and future endeavors. If you need further assistance, never hesitate to reach out. - Ben Schiaffino, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben was always there to answer any questions I had. If he was unavailable at the time due to meetings or helping someone else He would call me back and/or text me in a very short time. I always felt like I was important to him
Business response:
I'm truly humbled by your positive feedback, Daniel. It was absolutely my pleasure to be at your service, ensuring that you had all your questions answered in a timely manner. At Mutual of Omaha Mortgage, prioritizing our customers' needs is paramount, and I'm glad you felt important - because you are. Thanks for the perfect rating! Keep in touch should you need any help in the future. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Great Communication, Friendly, Caring, Compassionate, Trustworthy, Answered all my questions even is they were dumb questions . He treated me with Kindness, Dignity, and Respect. He responded at all hours and even on weekends and Holidays to my questions. I Greatly Appreciate The hard work that Ken and his team did to help me and I recommend them Highly. I will be calling on him in the future. Thank You So Much !
Verified by Mutual of Omaha Mortgage
Eric and his "crew" made the process relatively pain-free (although I think I helped by being prepared with most of the necessary paperwork, lol). He was a pleasure to talk to during the initial phase, and I appreciated his encouragement when things began to bog down a bit. A great experience, indeed!
Business response:
Hello Clifford, I'm really pleased to hear you found the process pain-free and that you felt well-supported. Your preparedness certainly made things smoother. I'm glad to have been part of your journey and it was a pleasure working with you as well. I'm thrilled you had a great experience with us at Mutual of Omaha Mortgage. We aim to provide this level of service to all our clients. Thank you for the 5-star rating. - Eric Light
Verified by Mutual of Omaha Mortgage
Prompt, efficient service.
Business response:
I'm thrilled to hear that you found my service prompt and efficient, Janice. Your feedback is greatly appreciated and it motivates me to strive for excellence. Thank you for trusting Mutual of Omaha Mortgage with your business. Your rating of 4.16 out of 5 stars means a lot to me. Let me know if there is anything else I can assist you with in the future. - Mark Baker
Verified by Mutual of Omaha Mortgage
Eric is knowledgeable in his work and pleasant during places where rough spots occur, an asset to be relied upon.
Business response:
Stephen, I greatly appreciate your positive feedback. I'm glad that my knowledge and demeanor could help smooth out any rough spots during our process together. I strive to be a reliable resource for my clients. Thank you for choosing Mutual of Omaha Mortgage. - Eric Light
Verified by Mutual of Omaha Mortgage
ALWAYS EXTREMELY INFORMATIVE AND QUICK TO ANSWER ANY AND ALL QUESTIONS. EXTREMLY POLITE AND KNOWLEDGEABLE AND ALWAYS MADE TIME FOR ANY ISSUES OR QUESTIONS.
Business response:
I'm truly grateful for your kind words and 5-star rating, Nicholas. It was an absolute pleasure to assist you with your mortgage needs and I'm thrilled to hear that you found my service informative and timely. I always strive to provide a thorough, friendly and responsive service, so your feedback is much appreciated. If you ever have any more questions or concerns in the future, don't hesitate to get in touch. Thanks again for choosing Mutual of Omaha Mortgage. - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Michael was available to answer any questions that came up- he was prompt to reply- when things came up he was very good at communicating what was going on and was always working toward the solution.
Business response:
I'm thrilled to hear that you had a positive experience working with me, Kevin. Ensuring clear and prompt communication is a priority for me, so I'm glad that this transpired during our time working together. It's rewarding to know that my efforts in finding solutions helped to enhance your experience with Mutual of Omaha Mortgage. I greatly appreciate your five-star review and your kind words. Don't hesitate to reach out if you have any other questions in the future. Thanks again, Kevin.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.