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Mutual of Omaha Mortgage

4.9

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,684 reviews
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Paul J Crawford J.'s profile image
Paul J Crawford J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Eric Light made this experience wonderful. 

Business response:

I'm truly grateful for your kind words, Paul. Your positive review means a lot to me. I'm thrilled to hear that your experience was wonderful. At Mutual of Omaha Mortgage, we aim to provide exceptional service to our valued clients. Thank you for taking the time to share your experience. Please don't hesitate to reach out if you need any further assistance. 

Jack L.'s profile image
Jack L. 

Verified by Mutual of Omaha Mortgage

2 years ago

Continual updates about what was needed to help ensure things were going the right direction 

Business response:

I'm thrilled to hear that you had a positive experience with me and found the continual updates helpful. Providing my clients with regular information to help guide them through the process is crucial to me. Your 5-star rating is greatly appreciated. Thanks so much for choosing Mutual of Omaha Mortgage and for taking the time to share your feedback. It was a pleasure working with you, Jack. Best Regards, Mark Brown 

Brenda Joyce M.'s profile image
Brenda Joyce M. 

Verified by Mutual of Omaha Mortgage

2 years ago

I was kept informed of every step along the way. Constant and excellent communication! 

Business response:

I'm thrilled to hear you had a positive experience with Mutual of Omaha Mortgage, Brenda. Communication is key in our line of work, and I'm pleased to know that my efforts in keeping you informed every step of the way were appreciated and effective. Your 5-star rating means a lot to me. Thank you for taking the time to share your feedback. Looking forward to assisting you in the future. Best regards, Eric Light. 

Michael J. C.'s profile image
Michael J. C. 

Verified by Mutual of Omaha Mortgage

2 years ago

daniel was always on top of things and quickly responded to all questions during the process 

Business response:

I'm thrilled to hear about your positive experience with me at Mutual of Omaha Mortgage, Michael! Being responsive and efficient is something I strive for, so it's fantastic to know this was reflected during your process. Thank you for the 5-star rating and for taking the time to share your feedback. If you ever have further questions or needs, don't hesitate to reach out. 

Persephone G.'s profile image
Persephone G. 

Verified by Mutual of Omaha Mortgage

2 years ago

Ben was very knowledgeable and available whenever I had questions and was able to explain things to me in layman’s terms. 

Business response:

I'm sincerely grateful for your feedback, Persephone. It was a pleasure to assist you with your mortgage needs. I always strive to ensure my clients have a clear understanding of the process, so I'm thrilled that you found my explanations helpful. Thanks for choosing Mutual of Omaha Mortgage, and feel free to reach out if you ever have more questions in the future. Best, Ben Schiaffino 

Robert R.'s profile image
Robert R. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication 

Business response:

I'm thrilled to hear that you were satisfied with our communication during your experience with Mutual of Omaha Mortgage. Making sure my clients are fully informed and comfortable during the process is one of my top priorities. Thank you, Robert, for your feedback and for giving us a perfect 5-star rating. Looking forward to assisting you again in the future. 

Susan M. W.'s profile image
Susan M. W. 

Verified by Mutual of Omaha Mortgage

2 years ago

Ashly, the processor, was very helpful and Gypsy, the notary, was also but the personal help and encouragement we received from Dan Woods was the best. I have already told others about the good experience we had during a very difficult period. Also Shane the appraiser was great 

Business response:

I'm incredibly grateful for your kind words and fantastic rating, Susan. Your feedback truly means a lot to all of us here at Mutual of Omaha Mortgage. It's our utmost priority to provide our clients with the support they need, especially during challenging times. I'm glad to hear that Ashly, Gypsy, and Shane all played a significant role in making your experience a positive one. Please do not hesitate to reach out if there's anything else we can assist you with in the future. Take care! 

Stacey A.'s profile image
Stacey A. 

Verified by Mutual of Omaha Mortgage

2 years ago

Eric was very much on top of my refinancing even when we hit a couple of bumps in the road. He kept me informed and up to date throughout the entire process. 

Business response:

I'm really pleased to hear about your positive experience, Stacey. Navigating refinancing can certainly have its challenges, but keeping you informed and updated are my top priorities. I value your trust in me and Mutual of Omaha Mortgage, and am glad to know that I was able to live up to it. Thank you for taking the time to write this review and for the 5-star rating. It truly means a lot to me. Looking forward to assisting you with any future mortgage needs. 

Kimberly A. T.'s profile image
Kimberly A. T. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication 

Business response:

I'm thrilled to hear about your positive experience, Kimberly! Clear communication is a priority at Mutual of Omaha Mortgage and it means a lot that it made your experience a great one. Thank you very much for your 5-star review. Looking forward to assisting you in the future. – Ben Schiaffino 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.