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Mutual of Omaha Mortgage

4.8

About this business

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,947 reviews
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Larry R.'s profile image
Larry R. 

Verified by Mutual of Omaha Mortgage

5 months ago

Jinnette was very responsive to my questions as they arose. That plays big with us. Also, I liked the attitude that our deal could be done, we just need to address all the factors to make it work. More like the glass "half full" vs "half empty" approach. That is a stellar attitude. Two things that I would have preferred more insight on. (1) Payout to the credit card vendors. We did not know until AFTER the signing that a Batch checks would be mailed to us for US to get to the vendors. I have no recollection of what "OPTIONS... read more

Business response:

Hi Kelley and Larry, I appreciate your positive feedback on my responsiveness and approach throughout the process. This loan did have some obstacles we had to overcome, but I knew we could do it. I understand your concerns regarding the credit card payout process and the impact on your credit score. It's important to have clarity on such matters, and I will take your feedback into account for future transactions to improve communication about payment options. Additionally, I apologize for any inconvenience caused by the lack... read more

Matthew Z.'s profile image
Matthew Z. 

Verified by Mutual of Omaha Mortgage

5 months ago

His communication with us was excellent he was very timely answering our emails. Overall excellent experience 

Business response:

I'm thrilled to hear that you had an excellent experience with our services. It was a pleasure assisting you, and I am glad that my communication and responsiveness met your expectations. Thank you for your kind words and for choosing Mutual of Omaha Mortgage. 

Donald V.'s profile image
Donald V. 

Verified by Mutual of Omaha Mortgage

5 months ago

Everything was explained in detail and the process was easy to get thru. 

Business response:

Hi Donald, I'm thrilled to hear that the process was clear and straightforward for you. It was a pleasure assisting you at Mutual of Omaha Mortgage. Thank you for your kind words. 

Danielle O.'s profile image
Danielle O. 

Verified by Mutual of Omaha Mortgage

5 months ago

Jake was always there to answer any questions. 

Business response:

I'm glad I could be there to answer your questions, Danielle. Your satisfaction is important to me, and I appreciate your positive feedback. 

Herbert C. Betz J.'s profile image
Herbert C. Betz J. 

Verified by Mutual of Omaha Mortgage

5 months ago

staff was just great all around 

Donald R. Van J.'s profile image
Donald R. Van J. 

Verified by Mutual of Omaha Mortgage

5 months ago

Everything was explained in detail and the process was easy to get thru. 

Business response:

Hi Donald, I'm thrilled to hear that the process was clear and straightforward for you. It was a pleasure assisting you at Mutual of Omaha Mortgage. Thank you for your kind words. 

Larry R.'s profile image
Larry R. 

Verified by Mutual of Omaha Mortgage

5 months ago

Jinnette was very responsive to my questions as they arose. That plays big with us. Also, I liked the attitude that our deal could be done, we just need to address all the factors to make it work. More like the glass "half full" vs "half empty" approach. That is a stellar attitude. Two things that I would have preferred more insight on. (1) Payout to the credit card vendors. We did not know until AFTER the signing that a Batch checks would be mailed to us for US to get to the vendors. I have no recollection of what "OPTIONS... read more

Business response:

Hi Kelley and Larry, I appreciate your positive feedback on my responsiveness and approach throughout the process. This loan did have some obstacles we had to overcome, but I knew we could do it. I understand your concerns regarding the credit card payout process and the impact on your credit score. It's important to have clarity on such matters, and I will take your feedback into account for future transactions to improve communication about payment options. Additionally, I apologize for any inconvenience caused by the lack... read more

Matthew Z.'s profile image
Matthew Z. 

Verified by Mutual of Omaha Mortgage

5 months ago

His communication with us was excellent he was very timely answering our emails. Overall excellent experience 

chantal S.'s profile image
chantal S. 

Verified by Mutual of Omaha Mortgage

5 months ago

Excellent service, excellent response rate, excellent work, really listens and assists the costumer 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 2,947 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.