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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
I would strongly caution anyone considering National Debt Relief based on my experience.I was enrolled in their program for about two years and consistently dealt with billing problems. I was overcharged multiple times in a single month on several occasions and had to repeatedly call customer service just to get my own money refunded. This became a pattern rather than an isolated mistake.Customer service was also very frustrating to deal with. I frequently encountered rude or dismissive representatives, and despite asking th... read more
Business response:
Hi Ms. ******************* you for taking the time to reach out about your concerns. A member of our client success team will be giving you a call to discuss this further. We sincerely apologize for any negative experience you have had.Should you wish to speak with us sooner, please give us a call at ************.Sincerely,National Debt Relief
Ever since I talked to a *** with this companyI receive 3 to 6 calls a day trying to get me to sign up. Ive told them not to contact me anymore, Im not interested, yet I continue to get harassed. DO NOT CONTACT THEM.
Business response:
Hello,Thank you for taking the time to share your feedback. We apologize for any unwanted calls. We have sent your information to be removed from future contact attempts.Sincerely,National Debt Relief
This business preys on the ill-informed, and uses buzzword sales tactics to rope people into a very poor financial decision. As stated in previous reviews *** tells you to stop paying your credit card payments, and begin paying a flat amount into a Betr link bank account. When signing and during the sales pitch, they explain that the credit card balances are locked in at what they are upon signing, not that they will grow with interest/late fees. So my original Discover card balance was ******** in December of 2025. After pa... read more
Business response:
Hello,Thank you for taking the time to share your feedback. We are sorry to hear that you are not happy with your experience. A member of our client success team will be reaching out to speak with you about your concerns as soon as possible.You may also call us directly at ************.Sincerely,National Debt Relief
I think a scam bus. is operating under this name too.very pushy to including threatening,demands access of bank accounts, has alot if not all credit card info threatened to cancel all of my credit cards and take my social security away if i didnt go with the plan plus I would have to pa y off entire debt in 24/48hrs then reduced it to 6 hrs drops credit score drops 200 points. do not make any payments to cards against the law for them to except them.presented himself as a lawyer and payments had to go to him to get to cards.... read more
Business response:
Hello,Thank you for taking the time to share your feedback. We are sorry to hear that you are not happy with your experience. A member of our client success team would like to be reach out to speak with you about your concerns as soon as possible, but we are unable to locate you with the email address provided.Please call us directly at ************.Sincerely,National Debt Relief
I want to share my experience so others fully understand what they may be signing up for.When I enrolled, I believed my debts would be negotiated based on the balances at the time I joined. Thats not how it has played out. Instead, Ive seen settlements calculated after balances have grown significantlywhile I was instructed to stop making payments.For example, one of my accounts originally had a balance of about $1,500. Recently, I was presented with a settlement offer of $1,109, plus a $235 fee. At the same time, I was told... read more
Business response:
Hi Ms. ***************** you for taking the time to share your feedback and concerns. Our client success team will be giving you a call as soon as possible to address these points, but should you wish to speak with us sooner please give us a call at ************.Sincerely,National Debt Relief
On advice from a family member, I signed up for ***. Between the 25% settlement fee (calculated from the ORIGINAL DEBT) and continuous late fees, I now owe MORE THAN WHEN I STARTED. My credit score dropped over 100 points. I am considering legal action for deceptive loan practices.
Business response:
Hi Mr. ******************* you for taking the time to share your feedback. A member of our client success team will reach out as soon as possible to discuss, but if you would like to speak with us sooner please give us a call at ************.Sincerely,National Debt Relief
Claimed service to help with debt, collected fees from dedicated account while disregarded negotiations with others. When asked for attempts to negotiate with the collection company they couldnt produce then one rep said only two attempts were made just to notify them they were handling the account. The account was 3 years old since enrollment with only two attempts. Then when I was sued they then negotiated and came up with $8k by next day only option. Who has that. So I ended up paying full plus more then *** wanted fees. ... read more
Business response:
Thank you for taking the time to share your experience. We understand how concerning and frustrating this situation felt for you, and we appreciate you bringing these details to our attention.A member of our team will be reaching out to discuss your concerns directly and review your account with you. If youd prefer to speak with someone sooner, please feel free to call us at ************.We value the opportunity to address this with you.
When I signed up I should have said no and hung up when you forced me to add 2 creditors that I did not want to add, that should have been my first clue that this was not going to end well with me. I was not informed that you would be charging me a fee when a debt was settled, so you saved me say $6,000 but charged me a $4000 fee not a few hundred but thousands. Maybe it was in the fine print of which no one reads most of the time because you supposedly informed me verbally. Then you dropped the ball on my last creditor (who... read more
Business response:
Thank you for taking the time to share your experience. We understand how concerning and frustrating this situation felt for you, and we appreciate you bringing these details to our attention.A member of our team will be reaching out to discuss your concerns directly and review your account with you. If youd prefer to speak with someone sooner, please feel free to call us at ************.We value the opportunity to address this with you.
Overall it has.been a good experience. BUT, instead of the fixed monthly payment they keep asking for extra payments form time to time to make up for short falls needed to serve my debt
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,790 reviews.
When is National Debt Relief open?
National Debt Relief is open now. It will close tomorrow at 12:00 a.m.