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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
I would never recommend this debt relief to anyone. I was told from the beginning whar my bi-monthly payments would be and was assured they would not change. I am now paying almost double and my debt balance almost doubled instead of decreasing. Called them multiple times about a creditor threatening to file suit and nothing was done until I was served papers and that is when my monthly payments doubled. I now have a judgement against me for court cost fees. I called many of times and complained about this and nothing change... read more
Business response:
Thank you for taking the time to share your experience. We understand how stressful and disappointing this situation felt for you, and we appreciate you letting us know about the challenges you encountered.A member of our team will be reaching out to discuss your concerns directly and review your account with you. If youd prefer to speak with someone sooner, youre welcome to call us at ************.Were here to help clarify next steps and support you however we can.
THIS BUSINESS IS NOT TELLING THE ***** ABOUT A LAWYER FIRM TO HELP. THIS PROGRAM IS SETUP TO CAUSE YOU TO BE SUED AND PUT OUT OF YOUR HOME. THEY WANT A POOR PERSON TO PUT ALL THE INCOME INTO A FIRM THE TIME PERIOD TO BUILD UP MONEY THEN MORE MONEY TO PAY THEM. THIS PROGRAM WILL GIVE FALSE PROMISES TO PEOPLE WHO NEED HELP. I THOUGHT THE PEOPLE WOULD BE GETTING THE CREDITORS PAID OFF NOT THE **** THAT EXPLAINED THE PROGRAM BUT THE INFORMATION WAS NOT CORRECT AT TIME OF SERVICE. I WANT THIS CORRECTED AND DISMISSED.
Business response:
Thank you for sharing your experience. We understand how concerning and overwhelming this situation felt for you, and we appreciate you taking the time to explain what you encountered.A member of our team will be reaching out to speak with you directly and review your concerns in detail. If you prefer to talk with someone sooner, you can reach us at ************.We look forward to speaking with you and working through the questions youve raised.
I applied for a job here and this company transmitted my email to numerous spammers. Ever since I applied here, my spam box has gotten numerous emails everyday. This company is filth.
Business response:
Hi ****** ****,Thank you for taking the time to reach out. We are sorry to hear that you are experiencing spam emails, but can assure you that they are not because of submitting an application with our company. We urge you to any unwanted emails and block them or unsubscribe, as we are not in the business of sharing information with 3rd parties. We assure you that applying for a position at National Debt Relief does not result in your information being shared with spammers.Sincerely,National Debt Relief
I am not completely satisfied with this company. The staff has always been very friendly and helpful. But apparently they did not contact my creditors and I ended up getting two summons regarding my balances. Also after 2 years they tried to talk me into taking out a loan to pay off my balances which would have doubled what I still owed and doubled the time needed to pay off my accounts. My credit score plummeted and it is taking a long time to rebuild it. I have been made all my payments to *** on time . I will be glad when... read more
I was impressed with the service for the first couple of years I was on the program. I was paying things down and felt happy with them. UNTIL.... They told me I had *Graduated* from their program (still owed about $16k) and they pushed me onto a program with *************** and things went downhill from there. After paying them for a year, I am still owing over $13k. They added on 24% interest, and even though I knew they were doing this, they made it sound like I would just owe the $16k and that the interest was included in... read more
Business response:
Thank you for taking the time to share your experience. We understand how disappointing and confusing these changes felt for you after being satisfied for several years, and we appreciate you outlining what led to your concerns.A member of our team will be reaching out to discuss your situation directly and review the details with you. If youd like to speak with someone sooner, please feel free to call us at ************.Were committed to walking through this with you and answering any questions you may have.
Do not do what they say, the company has no integrity at all. They have you put monthly payments into a savings account and they take it upon themselves to take as much even all and pay their fees before paying any to creditor. I have paid them over 6k and none of the money has went toward debt, all in there companys pocket. *** is not the company they once were.
Business response:
Hi Mr. ***************** you for taking the time to share your concerns and for speaking with our team to address them. Should you wish to discuss further, please give us a call back at ************.Sincerely,National Debt Relief
I agree with one other reviewer here. This company does nothing but ruin your credit. They do not disclose that they will charge you 25% of your balance as the fee they charge to negotiate you balance. Well they didnt even negotiate 25% off so now I have ruined my credit and owe more than before. This is a SCAM. A terrible business model. I wish I had negotiated myself and maintained my credit. I WOULD NEVER RECOMMEND THIS COMPANY
Business response:
Thank you for taking the time to share your experience. We understand how disappointing this situation felt for you, and we appreciate you explaining the concerns you encountered.A member of our team will be reaching out to review your account with you and discuss your concerns directly. If youd prefer to speak with someone sooner, you can reach us at ************.We welcome the chance to talk through this further and answer any questions you may have.
*** is a joke!!! My husband has been in their program for a year and less than 31% of what he has paid them has gone to repay any debtors. Their "settlement fees" alone amount to almost 54% of the total he has paid. Not to mention all of the other fees that they charge (transaction fees, legal fees, setup fee, monthly service fees). He has consistently been served legal papers after they reassured him that this wouldn't happen. In fact, we just received another set of legal papers yesterday.....even after a whole year of bei... read more
Business response:
HelloThank you for taking the time to share your feedback and concerns. We would like to reach out to discuss them--please provide the information connected to the account on file and we will be happy to give you a call.We hope to be able to assist.Sincerely,National Debt Relief
This business has called me multiple times per day since I gave them my number. I decided quickly after reviewing their business model that they arent the right option for me and I would not be pursuing their services. The phone calls have been incessant since that fateful, regrettable day. Over one month ago I added my phone number to the national do not call list. I notified national debt relief of that fact and requested that they please stop calling me. I did this via email because I cannot imagine engaging them on the p... read more
Business response:
Hi Ms. ********************** you for reaching out regarding your concerns. Please note that the national do not call list applies to telemarketing calls and your number was originally received through a form you submitted inquiring about our program. We understand that you do not wish to receive any further calls, so we submitted your information to be removed from our system. Please allow ***** hours for this change to go into effect. We sincerely apologize for the inconvenience these calls have given you.Sincerely,Nationa... read more
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,790 reviews.
When is National Debt Relief open?
National Debt Relief is open now. It will close tomorrow at 12:00 a.m.