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National Debt Relief

4.6

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Location details

180 Maiden Lane, 30th floor, New York, NY, 10038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat10:00 a.m. to 10:00 p.m.
SunClosed
4.625,779 reviews
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Matthew H's profile image
Matthew H 
11 months ago

tell you one day there going to daft money out and then try and pull several days in advance not sure i can trust them with anything now 

Thomas C's profile image
Thomas C 
11 months ago

Overall the program helps with resolving your debt. However, you need to understand that I felt like I was decieved about how the system worked. Until I figured it out completely. Although they do negotiate with creditors to reduce the amount you owe, when they contact you to give you the settlement amount it is very decieving. Alot of the time the settlement amounts sound very acceptable but after *** adds their fees (that they dont tell you about on each and every settlement) and costs to the balance it's not so good anymo... read more

Chris P's profile image
Chris P 
11 months ago

This matter is regarding the false explaination and lack of transparency from the National Debt Relief program practices with the client seeking for debt relief guidance. National Debt Relief led me to believe that my debt could be resolved with the creditors, not telling me that the client has a history of not settling. Thus because I was advised to prove a "financial hardship" with the creditors I was advised not to pay the monthly bill. This practice caused my debt to increase on the credit cards debt relief through Natio... read more

Business response:

We regret that your experience did not meet our service standards. Our goal is to provide exceptional service to all clients. A member of our team will be in contact with you soon to discuss your feedback and address any issues. You are also welcome to contact us directly at ************.Thank you,National Debt Relief 

Kathleen C's profile image
Kathleen C 
11 months ago

Very disappointing all settlement fees are taken before paying ************ paying $650/mo and $25 is going to the creditor. Ive been paying 6 months and they paid $100! Monthly maintenance for ***, legal fees and they make more than they save in the negotiation 

Business response:

We apologize that our service didn't meet your expectations. We take your feedback seriously and understand your frustration. A team member will contact you soon to discuss your account and address your concerns. Sincerely,National Debt Relief 

Brian C's profile image
Brian C 
11 months ago

National Debt Relief sounds great, but honestly, it doesnt live up to the hype. I have paid over 10k to them to help me with my creditors! Im currently being sued by one of my creditorsI stopped paying that creditor under the legal advice of ***!! I have 4 accounts with ***; 2 have been contacted by ***, and 2 have not. One of the 2 that have told me they havent received any payment from ***! When I questioned *** about this, they gave me a creditor's number to callthat number was to a fax machine! When I called *** again, t... read more

Business response:

We regret that your experience did not meet our service standards. Our goal is to provide exceptional service to all clients. A member of our team will be in contact with you soon to discuss your feedback and address any issues. You are also welcome to contact us directly at ************.Thank you,National Debt Relief 

Jennifer V's profile image
Jennifer V 
11 months ago

Balloon payments and inadequate follow-through on settlement ultimately resulted in a cost exceeding the initial debt. Not a single projection they promised panned out, and it was not worth being stuck in a contract with! 

Business response:

We regret that your experience did not meet our service standards. Our goal is to provide exceptional service to all clients. A member of our team will be in contact with you soon to discuss your feedback and address any issues. You are also welcome to contact us directly at ************.Thank you,National Debt Relief 

Michelle O's profile image
Michelle O 
a year ago

After working with this company for two years, I decided that I did in fact need to file for bankruptcy. While I was on the phone with the customer service representative I told her I could not afford the upcoming payment which was set to be drawn later this week. She said she understood however, she then proceeded to push it through earlier than it was supposed to be. I am livid and disgusted and feel like I got stolen from. I called my bank. They said that I should allow it to go through, and then we will be disputing it. ... read more

Business response:

Thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. If you wish to discuss the program details, please give us a call at ************.Sincerely,National Debt Relief 

Norman L's profile image
Norman L 
a year ago

I signed a contract to settle 5 credit card debts. It was for 3 years at 229 dollars a month. Its been 2 years and they still have 2 they havent even made a deal yet. And one they dropped out of the program They told me they needed more money to settle that **** and I told them we had a deal of 229 month for the 3 years. Im on a strict income Im retired I make 1400 a month. With this I pay car insurance car payment rent phone food and other expenses. Were am I going to get extra money its not there. They kept asking me for m... read more

Business response:

Hello,Thank you for taking the time to share your feedback and concerns. A member of our client success team will be reaching out to discuss this further. You may also call us directly at ************.Sincerely,National Debt Relief 

CC M's profile image
CC M 
a year ago

F*** off Jamarcus! I wanted to cancel and he kept asking me more personal questions. 

Business response:

Hello,Thank you for taking the time to share your feedback. A member of our client success team will be reaching out to discuss this further. You may also call us directly at ************.Sincerely,National Debt Relief 

Frequently asked questions about National Debt Relief

How is National Debt Relief rated?

National Debt Relief has a 4.6 star rating with 25,779 reviews. 

When is National Debt Relief open?

National Debt Relief is open now. It will close tomorrow at 12:00 a.m.