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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
The negotiators for this organization take way too long to reach an agreement with creditors. They wait until the ****** account clients establish has at least 40% of ONE particular debt before negotiating with any other creditors. That delay could result in creditors initiating lawsuits AND taking legal action against clients. The client is then either forced to settle and avoid legal action, or face a lawsuit on their own. Meanwhile, *** continues to deduct a payment towards the debt reduction, claiming that their negotiat... read more
Business response:
Hi *******,Thank you for taking the time to share your experience. We understand that the debt settlement process can be frustrating. A member of our client success team will be reaching out as soon as possible to discuss your concerns and answer your questions.You also may call us directly at ************Sincerely,National Debt Relief
The representative was to pushy and did not let me off the phone to talk it over with my Fiance. I felt pushed back not signing up right then instead of letting me think about it
Business response:
Hi ****,Thank you for taking the time to share your experience. A member of our client success team will be reaching out as soon as possible to discuss your concerns and answer your questions.You also may call us directly at ************Sincerely,National Debt Relief
I was in a good amount of debt due to things out of my control. I would have filed bankruptcy, but my employer said that anyone who does, will lose their job. So I felt that my only option was ****I was hopeful and thought that I was going to save money. However, the payments were very large and my entire first year and a half, was very stressful. Only having about $100 to $150 left every month to either try and save or put into another bill.This year, things in my life changed and I had someone who wanted to help me. For th... read more
Business response:
Hello,Thank you for taking the time to share your experience. We appreciate your feedback and take your concerns seriously. A member of our client success team will be reaching out as soon as possible to discuss with you and answer any questions you may have.We look forward to assisting you.Sincerely,National Debt Relief
I was very disappointed. We were with *** for about a year and a half. They then turned us over to ***************. A BIG MISTAKE!!!!. The percentage rate APR after being transferred was higher than the credit cards we originally had. I am so disappointed we were **** *** to the next step of this "Doing Business ttransaction" with either comapny. We are now having to transfer over to a third new party with a lesser APR. It has not been worth the ****** to go through all this with so many companies. I feel we were scammed int... read more
Business response:
Thank you for your feedback, and we sincerely apologize for the disappointment and challenges you've experienced.A member of our team will be reaching out as soon as possible to discuss and initiate a thorough review to address your concerns. We appreciate you bringing this to our attention, and we are committed to making this right for you.
On July 6, I cancelled with National Debt Relief, customer service said I would receive a refund, two weeks later no refund. They have the correct information, Now they want my bank statement to do a investigation, no there not getting my bank statement. This is a stalling tactic. A refund should not take up to two weeks. They also lied to me about being about to take one accounts from myeasypay, *** is not suppose to take those accounts yet they did, which would have landed my in bankruptcy. On the website there are fake re... read more
Business response:
Hello,Thank you for taking the time to share your experience. We take your feedback seriously and will be reaching out as soon as possible to address your questions and concerns.Sincerely,National Debt Relief
I would not recommend this program to my worse enemy. It is a scam and false advertisement. I started with this company 1 year ago and was told I would only pay the amount we agreed upon up until 2027 I was also told that they have a 25% fee and how that fee is paid with each bi weekly payment I was making. I was told my debt would be paid in full by 2027 at the rate that was discussed in the beginning. Heres what they dont tell you!! They dont tell you that theyre only paying one thing at a time. Which means your other loan... read more
Business response:
Hello,Thank you for taking the time to share your experience. We take your feedback seriously and will be reaching out as soon as possible to address your questions and concerns.Sincerely,National Debt Relief
I will be leaving the program with as much debt as I started with. They were all helpful in the beginning and then a couple years in I got pressured into getting a loan to finish making settlements, but my credit had tanked so much from the program that my payments are gonna be enormous. Im worse off than when I started.
Business response:
Hello,Thank you for taking the time to share your experience. We take your feedback seriously and will be reaching out as soon as possible to address your questions and concerns.Sincerely,National Debt Relief
Yall have made it worse. I have to pay you plus my minimum payment. I was already broke now I have a problem it National debt relief
Business response:
Hello,Thank you for taking the time to share your experience. We take your feedback seriously and will be reaching out as soon as possible to address your questions and concerns.Sincerely,National Debt Relief
Honestly, I had high hopes for national debt relief to help me lower my debt which is only about 11k. When I decided to open the account the fees were not told to me upfront. I was told a much lower fee than what I was charged for using the service . Since last year Ive deposited around $1500 and only $680 was paid to an existing t-mobile accounts the rest were FEES paid to national debt relief. There is clearly an ethics issue with this company and when there is a lawsuit I will be signing up. I canceled my account with the... read more
Business response:
Thank you for taking the time to share your experience. We're genuinely sorry to hear that your expectations were not met and that you felt misinformed about our program and fees. Transparency is a core value at National Debt Relief, and we strive to clearly communicate how our services and fee structures work during the enrollment process. A team member will be reaching out to you shortly or you may call our Client Success Team at your earliest convenience.
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,785 reviews.
When is National Debt Relief open?
National Debt Relief is open now. It will close tomorrow at 12:00 a.m.