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180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
I've been with *** as a client for just over one year. The service was great, and the accounts were being paid off. They recently "helped me" by bringing *************** in to help pay off the remaining accounts faster. Translation: *** will get paid faster. My accounts with *** were to be paid off by the end of 2027. Now that my accounts have been sold to *************** with a 25% interest rate, I'm left paying them 2x the balance for 6.5 more years. The monthly balance I owe Reach is also greater than what I was paying **... read more
Business response:
Hello,Thank you for reaching out about your concerns. We appreciate you taking the time. A member of our client success team will be giving you a call as soon as possible to discuss your account. You may also give us a call at ************. We look forward to speaking with you to assist.Sincerely,National Debt Relief
I recently quit the program, still havent got my OWN money back and its been since 2/10/2025. Every time I them its always an excuse. Very unprofessional.
Business response:
Hi *****,Thank you for reaching out. A member of our client success team will be giving you a call as soon as possible to review, but we do see that a refund of your remaining available funds cleared on yesterday's date.Please feel free to give us a call in the meantime at ***********.Sincerely,National Debt Relief
Liars, charge too much and Fees are high, And they get you no lesser charges on credit card. They lied to you about ************* not do anything with *******'s better if you file Bankruptcy.
Business response:
Hi ****,Thank you for sharing your feedback. We regret to hear you are unhappy with your experience. A member of our client success team will be reaching out as soon as possible to address your questions and concerns.Sincerely,National Debt Relief
We have been with national relief, **** ******* and ***** ******* for over 2 years. The first couple years or year was good. They would contact us and everything now there's no contact at all. We have the money we paying off the last two little things we owe and we asked for a refund of our money. They said yes it's been refunded but this was over 2 weeks ago. My bank says it only takes a day or two. Once it hits they refund it. Also when I call everybody tells me a different day. They lie to you about everything. They said ... read more
Business response:
Hello,Thank you for reaching out. We apologize about any inconvenience. A member of our client success team will be reaching out as soon as possible to discuss.Sincerely,National Debt Relief
I terminated my contract with them. Five days later they charged me a service fee. I was told when I called it would be 3-7 business days to get my dedicated savings sent. After 7 days I called again. This time I was told that they would send me a code to have that deposit done today by 2 people. Then when I said I would write a negative review they put me to a supervisor. Now she says 7-10 business days. This company doesnt want to help. They want your money. Thats all. Never again!
Business response:
Hello,Thank you for reaching out. A member of our client success team will give you a call as soon as possible to review your account. You may also call us directly at ************.Sincerely,National Debt Relief
Unfortunately I have to give them 1 star since can not give 0 ! Do not do this. They will take in my case 22% of the then current amount owed, which of course is more than the original amount owed because of late fees and interest,right off the top of any settlement. While I later found this in the agreement, it was NOT CLEARLY explained during the intake call with their agent. They will ask for more than the regular amount of your regular deposit on a regular basis. They reason ? because there isn't enough money in my accou... read more
Business response:
Hi *******,Thank you for reaching out to share your experience. We apologize for any miscommunication and would like to speak with you about your account. We will be reaching out as soon as possible, but you may also call us directly at ************.Sincerely,National Debt Relief
If I could leave an -10 as a review I would. Unfair and beware. The monies you deposit to your account, every time you settle with a creditor National Debt Relief takes 25 % off the total settlement out of your hard earned deposited money that should be going to pay off your creditors. These enormous fees were never discussed with me. I am livid that they are taking advantage of such a vulnerable situation. I should have over $2000 in my account ready to pay creditors and I now only have $555. This is a disgusting company an... read more
Business response:
Hi ***,We regret to hear that you are unhappy with your experience. Unfortunately, we are unable to locate an account with the email provided or narrow our search based on your zip code. Please give us a call at ************ so we can address your concerns.Sincerely,National Debt Relief
Greatest. I'm so glad I use debt relief thank you all.
Business response:
Hi *****,We are happy to hear about your experience. We will be reaching out to make sure any questions you may have about the program are answered to ensure your satisfaction continues!We look forward to speaking with you.Sincerely,National Debt Relief
I went with this company for one debt account and I went with another company for another debt. After they made sure that I didn't make any more payments and my credit tanked, they pretty much charge me the same amount as the creditor was going to take from me over a longer term and they took a third of their fees right off the top. I was seriously misled when I signed up with this company. I called yesterday to pay off my account and they wanted to know where I got the money from. I had an issue with that. Turns out, it was... read more
Business response:
Hello,Thank you for taking the time to share your experience. We are thankful you have been willing to speak with us about your concerns and will be back in touch once we have an update.Sincerely,National Debt Relief
National Debt Relief has a 4.6 star rating with 25,779 reviews.
National Debt Relief is closed now. It will open at 8:00 a.m.