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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
I was with the program for several years. I am so close to being debt free , but I had some serious setbacks financially and I have talked to several "success" **** and they do not appear to help me. The payments are too high, but they have refused to adjust the program to suit my current situation. Therefore I have decided to leave the program for something more affordable. Please note, they are always polite, but they appear to have no interest in hearing that.
Business response:
Hi ********,We are sorry that you decided to leave our program. A member of our team will reach out to get a better understanding of your situation and see if there's anything we can do to assist.Sincerely,National Debt Relief
Extremely annoyed! I was told I qualified after a credit pull, and then after they did yet another credit check and everything was supposed to be fine, i was no longer approved, my credit score took a huge hit, and I'm still in debt! Not to mention the fact after this discovery they left me on hold for 15 mins, with no explanation, so I finally just hung up. I wouldn't bother with this company. Go find debt relief from someone else.
Business response:
Hi *******,We're sorry you were not approved for a consolidation loan. Please give us a call if you would like to discuss options for debt settlement at ************.Sincerely,National Debt Relief
Signed up over 2 weeks ago the money was taken from my bank account and never showed up on my portal account here. Called them and they said it should be posted on the 5th. Today is the 9th. Why isn't it there? Keep it up I'll cancel it before the next debt date.
They took 11 grand from me and left me with a 24 thousand dollar loan with 112 payments. I payed 16 total to them, that's where they got the 11 from. So only 5 of what I actually paid them went towards settling my debt. They're nice because they're taking your money.
I don't even want to give 1 star. I told them on 3 separate occasions when to take the money. They never listened and took my money whenever they wanted. They couldn't figure out the day I designated. The first two calls I made were ignored and my request to have money drawn on a particular day was also ignored. So they took the money when I was broke and I was tagged with withdrawal fees. The days that they took from me were not what I requested. They chose to ignore my needs and did whatever they wanted to my bank account.... read more
I entered the National Debt Relief program and all my bills were late. My credit is now very bad. I called them to cancel it and now they don't want to give me back the money I sent them, which they only used to collect their fees and service charges.
BIG mistake signing up for this program. They take their fees immediately before requesting settlement offers from your creditors. They should take a certain percentage or amount each month just like they do when they have an offer. If they were not to take their fees upfront, I would have MORE settlement offers and my debt would be settled much faster.
A big scam. Nothing they said up front was truthful. After a year in the program they asked me to increase my payments by almost double. I was never told my rates could go up. Then I was coerced into taking a high interest loan that would negate ALL of the "savings' they got me. If I could do it all over again I would have just called the creditors myself and dealt with it. Dealing with *** was such a pain. 0/10 would not recommend.
Business response:
Hello,Thank you for sharing your experience. We are sorry to hear that you are unhappy with your decision to accept the consolidation loan option that was presented. A member of our client success team will be reaching out to address your concerns today, but you may also give us a call at ************.Sincerely,National Debt Relief
Great program! Took care of all negotiations with my creditors and saved me a ton. My payments were manageable and my credit score went up!
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,779 reviews.
When is National Debt Relief open?
National Debt Relief is closed now. It will open at 8:00 a.m.