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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
My plan advisor, ***** ****, was very efficient, friendly, and effective and led me through all the steps necessary to enroll in the program but eventually I decided not to go ahead with it and canceled not because of anything that the plan advisor did but I just realized it the whole thing just was not going to work with me and that the payments were going to be too large and I couldn't afford that, but all in all I was very happy with the service I got from national debt relief okay
Business response:
Hello,Thank you for reaching out to share your concerns. We are sorry to see you go, as our goal is to help you get out of debt.A member of our client success team will be giving you a call, but you can feel free to reach out to us directly at ************.Sincerely,National Debt Relief
I just started with ***. I would feel much better if I had the paperwork I signed right in front of me. I dont have a printer so I cant print it. I dont want my friends to know what a mess I am in. I am sure you know I couldnt read what was on my phone because the print is so ******** would be greatly appreciated if someone could print it out and send it to me.
Business response:
Hello,Thank you for reaching out. We will have a member of our client success team reach out to you to get you what you need to feel comfortable with your decision! Someone will give you a call as soon as possible today, but you may also call us at your convenience at ************.Sincerely,National Debt Relief
Not too good!!Refused to accept all of my debt!!! Thinking of backing out of the program!!
Business response:
Hello,Thank you for reaching out to share your experience. Unfortunately, all debt types are not able to qualify for settlements so we cannot accept them into the program. It would not make sense to enroll a debt type that cannot be settled or if the amount on that account is below the threshold. A member of our client success team will be giving you a call to address your concerns. You may also give us a call at ************.Sincerely,National Debt Relief
I was advised to ignore letters and to keep following them. Im now being sued by 3 creditors which they told me to not worry about in the beginning because that never happens. I missed the deadline in the beginning for legal help. So when I started talking to them about the letters I was receiving from these creditors they told me its too late and that theres nothing they can do. Now after Im being sued from 3 they informed me I could have started the legal help long ago to help me through all this!!!!! I asked for months an... read more
Business response:
Hello,Thank you for reaching out to share your experience. A member of our client success team will be giving you a call to address your concerns. You may also give us a call at ************.Sincerely,National Debt Relief
Hello,I am enrolled in the program. I was told Im guaranteed to get settlements yet I have only received a settlement on one of my cards and the interest and fees are building up fast on my other cards. I read online that settlements are not guaranteed with these debt relief companies yet an advisor from *** said Im guaranteed to get settlements. I call *** every single day and they never have new updates. I have even offered to pay lump sum payments if they are able to get me settlements. The *** from *** also said the sett... read more
Business response:
Hello,Thank you for reaching out to share your experience. A member of our client success team will be giving you a call to address your concerns. You may also give us a call at ************.Sincerely,National Debt Relief
I signed up 2/16/2023 and was "estimated" to be completed with the program in 2 years. As I made my assigned monthly payments I was assigned, It turned into 5 years. I took out another loan to speed up this process to try reduce the process so I could start building back my credit. This process I made many phone calls because every time I would call I would get a different story from someone. Now that I am at the end of this program I have called 5 separate times in 3 days, and been given 5 different amounts that I owe to co... read more
Business response:
Hello,Thank you for reaching out to share your experience. A member of our client success team will be giving you a call to address your concerns. You may also give us a call at ************.Sincerely,National Debt Relief
I set up an account with ********************** i. Oct of 2023. and I guess I didnt quite understand all that was involved. However they made arrangements with a couple of my cards and I still had to have arrangements with the rest of them. My cards sat there accumulating interest and charges until in Oct of 2024 I got a call from national debt relief and they wanted to turn my account over to Reach finanacial. I still dont understand why, but I said okay because I thought they had my best interest in mind. They transferred ... read more
Business response:
Hi Chatte,Thank you for reaching out to share your experience. We are sorry to hear that you are unhappy with your decision. A member of our client success team will be reaching out to address your concerns.Sincerely,National Debt Relief
I'm lost. I thought I was supposed to get an email with all that I need to do to get debt collectors from calling. No follow up.
Business response:
Hi ****,Thank you for reaching out. It looks like we did send you several emails---one on September 14th and another on September 17th to the email you provided in this review. If there is additional information about your program that you would like us to provide you, please give us a call at ************, and a member of our team will be happy to assist. Additionally, a member of our client success team will be reaching out to make sure you have everything you need.Sincerely,National Debt Relief
I am a 77 year old vet living on SS disability and I have been treated unfairly by National debt.
Business response:
Hello,Thank you for reaching out. We would like to speak with you to better understand your experience. A member of our client success team will be reaching out to you. In the meantime, you may also give us a call at ************.We look forward to speaking with you.Sincerely,National Debt Relief
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,779 reviews.
When is National Debt Relief open?
National Debt Relief is closed now. It will open at 8:00 a.m.