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National Debt Relief

4.6

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Location details

180 Maiden Lane, 30th floor, New York, NY, 10038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat10:00 a.m. to 10:00 p.m.
SunClosed
4.625,779 reviews
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Brittney P's profile image
Brittney P 
a year ago

I contacted this company because I needed help paying my debt. I wanted to consolidate and pay off the debt I accrued. I was advised to change my phone number to theirs on my creditors contact information and stop any automatic payments. I found out on 10/21/24 that I am now being sued by one of my creditors despite me following up with this company and making my agreed upon payments. Ive asked numerous times for them to start negotiating my debt but they have refused until I gave them more money. Saying that I need to have ... read more

Business response:

Hello,Thank you for reaching out. We would like to speak with you to address your concerns. A member of our client success team will be reaching out to you. In the meantime, you may also give us a call at ************.We look forward to speaking with you.Sincerely,National Debt Relief 

Tiffany S's profile image
Tiffany S 
a year ago

This company wont tell you upfront that they will wait till the businesses agree to settle after they charge off and that they wont settle with the companies till you have paid in to their program 25 to 50 percent of the the expected settlement amount. So in the mean time, your credit will tank and the creditors will call you 10 times a day. They know this and dont seem to care. You have to weigh saving a few thousand against the costs to your credit and time and energy dealing with the angry creditors. 

Business response:

Hello,Thank you for reaching out. At enrollment, we do review the settlement process with you. We advise that in order to settle, most creditors will not consider a settlement until your account is delinquent---this is because, if you can pay your balance in full, they would prefer that over a settlement. In order to settle your account, your dedicated savings account does generally need to have funds available to at least cover to first few months of the settlement payments so the creditor knows you are serious about making... read more

Cory H's profile image
Cory H 
a year ago

Proceed with caution: this is a predatory debt consolidation company. It seeks to profit from your debt more than it aims to help you achieve financial freedom. 

Business response:

Hello,Thank you for reaching out. We would like to speak with you to better understand your experience. A member of our client success team will be reaching out to you. In the meantime, you may also give us a call at ************.We look forward to speaking with you.Sincerely,National Debt Relief 

Alfred J's profile image
Alfred J 
a year ago

In my previous, I gave credit to the wrong person. His name was ***** L 

Emily H's profile image
Emily H 
a year ago

I was so excited that I found a place that was going to help settle my debt and pay it on my behalf. I knew there was a "settlement fee" for their services but what I didn't realize is that they would take it out of my savings each time they settled. This company explains that they need a certain amount saved in order to settle debt on your behalf, which I was weary of in the first place, but what they didn't tell me is that they will deplete your account with THEIR FEE's so they can avoid making settlements which then cause... read more

Janice W's profile image
Janice W 
a year ago

Well I havent started yet, but ****** explained everything to me . I think the program will help me because where it would take me 5 years to pay off one creditor the program is paying off 3 creditors. The only the I dislike it takes to long to pay the creditors , and my good credit score is being lowered. I hate that. Especially when you worked hard to build your credit up. It bothers me but think it will help . 

Lynette F's profile image
Lynette F 
a year ago

Representatives of this company are liers, convincing you to sign with them to help with lowering debt, paying off debt at a negotiated rate, reporting to credit bureaus on your behalf of settlement as account paid off.Our experience has been to say the least awful. Our monthly payment agreement, they keep asking for more. We found out they are only using approximately a fourth of the payment to actually pay your debts, the rest they pocket with no explanation. We were told that they would appear on our credit Reports as pai... read more

Bruce T's profile image
Bruce T 
a year ago

Somehow someone withdrew $296 from my checking account called Crossroads (FDR) I assumed it was from your organization. It will put me into a position where I will be paying $30 for every overdraft. 

Jessica H's profile image
Jessica H 
a year ago

Been with them for a year and we are way worse off than when we started the program. They say you'll pay a set rate and then keep trying to increase it all while nothing is really getting paid off. The whole program feels really predatory. They prey on the fact that you're in debt and in need and then monopolize on that. They told me to stop paying all of my creditors and now I'm being sued by four of them. I am in an incredibly terrible position now because of this company. I can't believe that they are BBB credible. Would ... read more

Frequently asked questions about National Debt Relief

How is National Debt Relief rated?

National Debt Relief has a 4.6 star rating with 25,779 reviews. 

When is National Debt Relief open?

National Debt Relief is closed now. It will open at 8:00 a.m.