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National Debt Relief

4.6

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Location details

180 Maiden Lane, 30th floor, New York, NY, 10038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat10:00 a.m. to 10:00 p.m.
SunClosed
4.627,038 reviews
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Virginia M's profile image
Virginia M 
a month ago

i haven't gotten any updates from you, all i have gotten are phone calls from the two places saying if i don't pay them soon they will turn me over to a collection agency. and that would ruin my credit. Have you informed them what i'm doing.i haven't been with you very long, so i'm probably just being nervus. i'll try to be more patient. 

Business response:

Hello,Thank you for taking the time to provide your feedback. A member of our team will be reaching out as soon as possible to discuss your concerns.Sincerely,National Debt Relief 

Monica M's profile image
Monica M 
a month ago

Subject: Formal Complaint regarding failure of service, excessive fees, and refusal of full refund To Whom It May Concern at the Better Business Bureau,I am filing this formal complaint against National Debt Relief for deceptive practices, failure to provide advertised services, and retaining the vast majority of my deposited funds in fees rather than resolving my debts.Over a 10-month period, I paid a total of $1,335 into my account with **********************. Out of these funds, the company charged me over 20 fees increme... read more

Business response:

Hello,Thank you for taking the time to provide your feedback. A member of our team will be reaching out as soon as possible to discuss your concerns.Sincerely,National Debt Relief 

hollie p's profile image
hollie p 
a month ago

I have been paying over ****** a month for more than 2 years still no end in sight. Apparently they do not help with stopping interest rates to help pay off debt and you can also still be sued by said creditors because of this in the last 2 years it's been 3 times already. I barely had enough debt to qualify and I'm still paying going on 3 years now. This is a serious problem considering the only reason I chose them was they were accredited with the BBB.. Do not use this company as far as I'm concerned it's a scam my debt is... read more

Business response:

Hello,Thank you for taking the time to provide your feedback. A member of our team will be reaching out as soon as possible to discuss your concerns.Sincerely,National Debt Relief 

Thomas Z's profile image
Thomas Z 
a month ago

This has been nothing but a huge headache. I was told that if I signed up for this program that in about 4 months my credit score will start to increase. What they don't tell you, is that they will allowed most if not all of your debts to be placed in collections, some of which will get "Charged Off" before they attempt to start negotiating with creditors. I started this program with just about $12,000 in debts and they dropped 3 of the biggest debts because they couldn't reach an agreeable settlement. One of those was able ... read more

Business response:

Hello,Thank you for taking the time to share your feedback. A member of our team will be giving you a call back as soon as possible to go over your concerns.Sincerely,National Debt Relief 

Don O's profile image
Don O 
a month ago

Agent was like a used car salesman. Lots of words describing how much they were going to help you but won't take the time to explain how. I told him I wanted to read the full contract but I was not given the time to do so. Second issue I found a bill/credit that was both not mine nor had I been paying on it but was listed in my total contract. I sent an email and text message about it but got no response. Therefore I will not participate in their program as I have no idea what other misleading items they build into their pro... read more

Business response:

Hello,Thank you for taking the time to share your feedback. A member of our team will be giving you a call as soon as possible to discuss your concerns.SIncerely,National Debt Relief 

Jason A's profile image
Jason A 
a month ago

This is a scam designed to put you in more debt. I called to cancel the program because I couldnt afford it no longer. When I had money taken out of my account without my authorization it was a surprise because I thought I canceled only for them to just suspend it for 9 months never to reached out to me saying anything about theyll be making any withdrawal no email nothing giving me heads up at least I wouldnt have known the program wasnt canceled. This is a scam big ******** wouldnt be surprised if this is an Ponzi scheme 

Business response:

Hello,Thank you for taking the time to share your feedback.A member of our team will be in touch as soon as possible to discuss your concerns.Sincerely,National Debt Relief 

peyton m's profile image
peyton m 
a month ago

Ive never regretted something more than I regret signing up with ***. I signed up with them over a year ago. They got me 1/2 settlements but didnt mention the $900+ in fees Id have for the first settlement. Im still waiting on a second settlement which will take at least another year. And in the past year Ive been with them, my credit score has tanked which isnt good when youre trying to buy or rent a house. Before *** I had great credit and some debt. Now I have s***** credit and about the same amount of debt. Not worth it.... read more

Business response:

Hello,Thank you for taking the time to share your feedback.A member of our team will be in touch as soon as possible to discuss your concerns.Sincerely,National Debt Relief 

Betty D's profile image
Betty D 
a month ago

If I could leave 0-stars, I would. This is a scam company, and if you are working ******** to ********, unable to make extra savings payments they will eventually scare you into a personal loan. If you had the money to make extra payments, would you be signing up for help?? They have finance companies literally connected to the phone line before they call you, for an easy transfer, because their program is a lie. I had 3 cards, one had a higher balance that would have taken too long to negotiate due to too little "savings" s... read more

Lianet E's profile image
Lianet E 
a month ago

If you are considering enrolling in National Debt Relief to get out of debt, I want to share something I wish I had understood more clearly before I started.A debt settlement program does not mean you are protected from any action a creditor may take. In my experience, one of my accounts reached a legal situation, and I discovered that National Debt Relief would not represent me legally in that ********** biggest criticism was the lack of proactive follow-up. I felt that I had to call constantly to find out what was happenin... read more

Business response:

Dear Ms ****************** you for taking the time to share your feedback. A member of our team will be giving you a call back as soon as possible to discuss this further.Sincerely,National Debt Relief 

Frequently asked questions about National Debt Relief

How is National Debt Relief rated?

National Debt Relief has a 4.6 star rating with 27,038 reviews. 

When is National Debt Relief open?

National Debt Relief is closed now. It will open at 8:00 a.m.