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National Debt Relief

4.6

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Location details

180 Maiden Lane, 30th floor, New York, NY, 10038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat10:00 a.m. to 10:00 p.m.
SunClosed
4.627,043 reviews
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Raphael B's profile image
Raphael B 
3 months ago

I signed up for this program but soon realized that it was not for me, I tried reaching out to the agent ******** via email but to no ************* and communication is readily available at initial sign up, but afterwards you cant get through to anyone if you need help canceling the program. I am trying to be respectful to the company, but they are really acting like scammers at this point. Then I am getting reminders about upcoming payments even though I clearly expressed my intention to have the account canceled. Please ha... read more

Business response:

Mr. *****,Thank you for taking the time to share your experience. We apologize for any inconvenience and will be reaching out as soon as possible to address your concerns. Your feedback is very important to us.Sincerely,National Debt Relief 

Ryan W's profile image
Ryan W 
3 months ago

When I completed my program early, they repeatedly called me. When I wouldn't confirm my DOB and SSN on the call they would disconnect, but call me the next day asking the same request. Repeatedly requested they remove me from whatever list they were calling from for whatever reason as I know my program is complete. Still calling 

Business response:

Mr. **************** you for taking the time to share your experience. We apologize for any inconvenience. We placed your contact information in a Do Not Contact status. Your feedback is very important to us.Sincerely,National Debt Relief 

Tyleen Z's profile image
Tyleen Z 
3 months ago

I was interested in utilizing their services to help get out of debt as I see their commercials and seen reviews. However I went to their site to get information and it says "enter your information to get a quote in a minute!" I entered information and it just gave a general amount and did not give any specifics. It then gave an option to Call Us, Schedule a Call, or Chat with an Agent. I was at work while looking up the information and could speak on the phone so I went with the chat option. The supposed chat agent that see... read more

Business response:

Hello,Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with the enrollment process.Should you wish to inquire about debt settlement in the future, please give us a call at ************.Sincerely,National Debt Relief 

Scott W's profile image
Scott W 
3 months ago

I was on a program for one year. They took over $260 out of my checking account every two weeks. At first they communicated with me all the time. But then communication stopped. They opened a bank account where my money went when they took it. I looked at the account and coming to find out they were taken well over ******* multiple times for a settlement agreement. They were charging me $18 a month for legal fees. Another nine dollars a month for processing fees. Come to find out the program they had me on was for just under... read more

Business response:

Dear Mr.******,Thank you for taking the time to share your concerns and feedback. We take both very seriously and will be reaching out as soon as possible to discuss this further.Sincerely,National Debt Relief 

Ron N's profile image
Ron N 
3 months ago

Not being transparent! staffing was wonderful. Overall mixed feelings. I should have taken heed, to a review... I had seen before I chose to move forward with ***! 

Business response:

Dear Mr. ******************** you for reaching out. Unfortunately, we are unable to locate an account with your information.Should you wish to speak with us about your concerns, please give us a call at **************.Sincerely,National Debt Relief 

Matthew J's profile image
Matthew J 
4 months ago

Called to see if they could help me with a debt management program. They failed to provide me with anything that would help my situation. They then constantly called and kept calling me to the point of harassment. ******** customer service. 

Business response:

Hi Mr. ******************* you for taking the time to share your experience. We apologize if you are receiving excess calls.Please note that we do have your information marked as a Do Not Contact.Sincerely,National Debt Relief 

Diana M's profile image
Diana M 
4 months ago

National Debt Relief is not a good company to work with for large debt relief. They tell you a different story every time you talk to them, charge ALOT of money to resolve your debt (25%) and drop the ball ALOT, which causes your debts to end up in Collections. I had numerous very frustrating phone calls with their representatives, constantly getting different stories and commitments that are not kept. Honestly, it probably would have been easier and more effective filing bankruptcy! 

Business response:

Dear Ms. ******************* you for taking the time to share your concerns about National Debt Relief. We would like to discuss your program with you but are unable to find an account that matches the email provided.Should you wish to speak with us, please give us a call at ************.Sincerely,National Debt Relief 

Chad L's profile image
Chad L 
4 months ago

I inquired about debt relief through this company ended up not using them. I had a decent amount of credit card debt but also had a 750 credit score. I meant the mistake of letting a 0% credit card mature. They will take your credit score to pay off your debt. The main reason Im writing this review is because they will 100% sell your information and yo u will get nonstop phone calls at least 20 a day regarding debt consolidation loans. I ended up just taking money out of my 401(k) to pay off the high interest credit card deb... read more

Business response:

Hi Mr. ****************** you for taking the time to share your experience. We are sorry to hear that you are receiving unwanted calls. Please call us directly at ************ so we may ensure we fully remove your number from our system.Sincerely,National Debt Relief 

Michael O's profile image
Michael O 
4 months ago

Horrible. They say monthly amounts but yet when you get three pay checks twice a year they suddenly change there mind and take more. They all lie about how much you get back when you terminate. They took a $850 dollar fee to not close an account. They are all worthless. File bankruptcy before you ever deal with them. 

Business response:

Hello,Thank you for taking the time to share your experience. Your feedback is important to us and we will be reaching out to discuss this further.Sincerely,National Debt Relief 

Frequently asked questions about National Debt Relief

How is National Debt Relief rated?

National Debt Relief has a 4.6 star rating with 27,043 reviews. 

When is National Debt Relief open?

National Debt Relief is open now. It will close tomorrow at 12:00 a.m.