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180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Service was excellent until I received a phone call explaining that I qualified for a loan to pay off remaining debt in order to re-establish my credit sooner, rather than later. After a lengthy discussion, where I felt that the answers were hazy and resistant to answer; especially, to the questions: What is the interest rate?; and, Are the payments received split between principal and interest? After holding for 20 minutes for and answer, I was told that the interest rate was 25 percent and the payments were credited toward... read more
Business response:
Hello *******, Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at ###-###-####.
I just enrolled in this program yesterday and after reading the reviews I am a little nervous. I hope to give 5 stars after my experience with National Debt Relief.
Business response:
Hello *********, Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at ###-###-####.
They are what they say they are, "Life Savers"! They have literally taken a Titanic amount of debt ($70k) and sank it to the bottom of the sea! Don't be left behind, Cast Away your burdens today! Kimberly ONG
Business response:
Hello ********, Thank you so much for such a great review! We work really hard to offer the best possible experience for every client.
I contact national debt relief in early October 2018. That was my mistake. They called me incessantly, to the point that I had to call them and tell them not to call me anymore. They apologized and manage to convince me to speak with one of their debt specialists named Jaspal. After going to the process of applying for the program and going over all of my financials a 20+ page contract was emailed to me. I told Jaspal that I wanted a day or two to read the contract thoroughly and also to have a friend look it over. I was tol... read more
I'm grateful for the ability to settle our debt in with other options. The customer service was always friendly. As the income decreased though, I was unable to decrease my monthly transfer which made things difficult. And ultimately I was unable to complete the program and will be filing for bankruptcy. Upon the closing of my NDR account I was surprised that none of the remaining money in my "savings account" would be refunded because NDR takes their fees out last. This is the most aggravating part because throughout the wh... read more
I changed jobs, and I was faced with bills I could no longer afford. If it weren’t for National Debt Relief, my head would not be above water. They are handling all the hassle, and I’m slowly getting my debts paid off. Lifesavers!!!
Business response:
Thank you so much for such a great review! We work really hard to offer the best possible experience for every client.
Taking to long to make a deal. Not happy with program unfortunately I’ll be canceling. I’ve been a sitting duck for months and few movements. I want to end my debt ASAP not prolong it.
I was told that I would be making a certian payment and that is what I woul make until my debt was taken care of. Everytime that they settled with a client I had to make extra payment amounts to cover the agreement. I'm happy that they are paying off my debt, but not happy that I have to make extra payments.
Business response:
Thank you for the feedback. A member of our team will be reaching out shortly to better explain our program as well as address your specific concerns. You can also call us directly at ###-###-####.
Cant sign into account. Little to No communication. Takes a long time on hold to reach someone to talk about account.
National Debt Relief has a 4.6 star rating with 25,779 reviews.
National Debt Relief is closed now. It will open at 8:00 a.m.