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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Our experience has been nothing short of a nightmare. They messed up our account (mixed my Discover card up with my husband's), and I told NUMEROUS of their employees NUMEROUS TIMES that I thought they made a mistake, and they disagreed with me and assured me it was all correct, and NO ONE ever fixed it or believed me until I finally was able to prove the mixup, called and raised hell, and they then went through the file and started trying to straighten it out. - Or so I thought. NOPE! Called back again for a question on a h... read more
Business response:
Hello ****, I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve your concerns.
When you go through this company, you are nothing but a number on a piece of paper. They don't take into account any thing except number of accounts and credit score, yet they make you think you have options. I was told that they have several options to help me, and when it came down to it, I was told to cancel every single credit card and loan I had and go from there. Do you have any idea what that would do to my credit score?? That was the worst advice I've EVER received. They make you feel helpless and hopeless so you hav... read more
National Debt Relief is only a way out for the desperate who are in major credit card debt and while it's an immediate way out, what they eventually did for me after just several months with the program is they congratulated me with a qualification to transfer my account to ******* ******** where basically I was scammed into borrowing from them to pay off debt amount up front at a whopping 21% interest rate because of course, my credit was damaged from all the months I was working with National Debt Relief and not making mon... read more
Business response:
Hello *********, We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve. You can also call us directly at ###-###-####
Not a good experience overall. I cannot divulge specifics without revealing my financial information, but the contract agreed to was not followed, customer service was hard to work with. A lot of transfers with a minimal answer at the end.
Business response:
Hello ******, We are sorry to hear that our service did not satisfy your expectations. We set a high standard forourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve. You can also call us directly at ###-###-####
They claim to be a debt relief company but they dont help relieve dept I have 12k in medical Bill's but they dont do medical bills
Professional and courteous. I can breathe again! When I lost my job I tried to deal with my creditors on my own. It was horrible dealing with the credit card customers. National Debt gave me my life and dignity back!
Business response:
Hello ****, Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client
National Debt Relief has partnered with us and helped us control our debt, and we are finally able to see the light at the end of the tunnel with our credit cards.
Business response:
Thank you *******! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
I have not received any feedback from the creditors. I don't know who or what has been paid off. The negotiations are set extremely higher. It has taken a year for responses according to National Debt Relief.
Business response:
Hello *****, We are sorry to hear that our service did not satisfy your expectations. We set a high standard forourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve. You can also call us directly at ###-###-####
One debt paid already and more being paid on
Business response:
Thank you for the review ******, National Debt Relief appreciates when our clients take time to leave a note about us! We hope to continue the positive trend.
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,779 reviews.
When is National Debt Relief open?
National Debt Relief is closed now. It will open at 8:00 a.m.