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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,778 reviews
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Eric W.'s profile image
Eric W. 
5 months ago

Sam did a wonderful job on our transmission repair and kept us informed every step of the way. She explained the process clearly and let us know how long it would take. Great communication and service. 

Business response:

Hi, Eric. Thank you so much for leaving us a stellar review! 

Randall H.'s profile image
Randall H. 
5 months ago

A good experience 

Business response:

Hi, Randall. We appreciate the kind words and are glad we could provide you with a positive experience! 

Daniel C.'s profile image
Daniel C. 
5 months ago

Employees show that they care 

Business response:

Hi, Dan. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Melise M.'s profile image
Melise M. 
5 months ago

Car was serviced in a timely manner! 

Business response:

Hi, Melise. We are thrilled to learn that you had a positive experience with us! 

Kim D.'s profile image
Kim D. 
5 months ago

You have an excellent staff . Morgan Rea Service advisor did an excellent job helping me. I got the best service I've ever had. I will refer everyone I know to your service center. Very welcoming. 

Business response:

Hi, Kim. Thank you so much for leaving us a stellar review! 

Douglas A.'s profile image
Douglas A. 
6 months ago

Great service as always 

Business response:

Hi, Douglas. Your feedback is highly appreciated. Thank you for the review! 

David H.'s profile image
David H. 
6 months ago

You did everything exactly as you said you would. 

Business response:

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! 

Victoria L.'s profile image
Victoria L. 
6 months ago

very quick and efficient plus very nice customer service 

Business response:

Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Reginald H.'s profile image
Reginald H. 
6 months ago

Samantha Campbell made my day a lot easier.I told her what I needed to do and she did it.She also took care of a couple of things like fixing a recall on my vehicle that I didn’t know about.She kept me informed during the whole process.She gets my two thumbs up! 

Business response:

Hi, Reginald. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,778 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open at 8:00 a.m.