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Nelson Ford
- Car Dealers
- Martinsville, VA
About this business
Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help!
Location details
201 Commonwealth Blvd W, Martinsville, VA, 24112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service was great. Morgan kept me informed the entire time that my car was being serviced. The courtesy car wash is nice as well and the bonus coupons for their service is a great value.
Business response:
Hi, Debra. We are thrilled to learn that you had a positive experience with us!
Friendly people Great experience
Business response:
Hi, Peter. Thank you so much for leaving us a stellar review!
Best service
Business response:
Hi, Claude. Your feedback is highly appreciated. Thank you for the review!
They checked with me continuously to let me know what was needed and to let me know what was being done. She sent the shuttle for me when my car was ready.
Business response:
Hi, Katherine. We appreciate the kind words and are glad we could provide you with a positive experience!
Very quick to arrive after I called. My driver was very professional. I’ve never had to call a two truck but glad I called Nelson’s. Hopefully I won’t need one again but if I do it will be Nelson’s.
Business response:
Hi, Cindy. Thanks for taking the time to share your positive experience. We truly appreciate it!
He came in a timely manner. Our keys got locked in the truck when I was going to get in and the wind closed the door. It was locked but opened enough so the guy could get his tool in and push the unlock button to get into the truck. The price caught me off guard though, $245 for not even 20 minutes, I figured maybe one hundred dollars less. I'm forever grateful
Business response:
Hi, Donna. We are thrilled to learn that you had a positive experience with us!
Ease of scheduling, kept informed of service progress, informed of cost before proceeding with work, and Service Department staff treated me with respect and showed true concern regarding issue.
Business response:
Hi, Wade. Thank you so much for leaving us a stellar review!
Great, friendly customer service and was in and out. highly recommend
Business response:
Hi, Devon. Your feedback is highly appreciated. Thank you for the review!
Great quick came in 10 minutes of my call. Driver was so nice.Keep up the good work.
Business response:
Hi, Carolene. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Nelson Ford
How is Nelson Ford rated?
Nelson Ford has a 4.9 star rating with 1,203 reviews.
When is Nelson Ford open?
Nelson Ford is closed now. It will open at 8:00 a.m.