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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,556 reviews
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Melise M.'s profile image
Melise M. 
a month ago

You guys are the best. Prompt courteous and extremely friendly!! 

Business response:

Hi, Melise. We appreciate the kind words and are glad we could provide you with a positive experience! 

Tara J.'s profile image
Tara J. 
a month ago

I have used the wrecker/towing services twice and both times they were excellent. I highly recommend Nelson Towing & Recovery to anyone that could benefit from their services. Great group of guys! 

Business response:

Hi, Tara. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Lamar S.'s profile image
Lamar S. 
2 months ago

Very fast service! Great customer service by Mike! 

Business response:

Hi, Lamar. We are thrilled to learn that you had a positive experience with us! 

Barbara H.'s profile image
Barbara H. 
2 months ago

Did a great job changing oil and tire rotation. Just forgot to put new inspection sticker on but it was taken care of immediately after I brought it to the attendants attention along with an apology 

Business response:

Hi, Barbara. Thank you so much for leaving us a stellar review! 

James R.'s profile image
James R. 
2 months ago

I am very happy with repair done to my 2025 Pilot Elite. I was kept advised of the work by timely text messages. 

Business response:

Hi, James. Your feedback is highly appreciated. Thank you for the review! 

Gary S.'s profile image
Gary S. 
2 months ago

Shelly was my salesperson very knowledgeable and helpful. 

Business response:

Hi, Gary. We appreciate the kind words and are glad we could provide you with a positive experience! 

Wallace P.'s profile image
Wallace P. 
2 months ago

The staff is very helpful. 

Business response:

Hi, Wallace. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Penney H.'s profile image
Penney H. 
2 months ago

Excellent! From making the appointment to come in and getting the work done to leaving. Everyone was so nice and the service was excellent. 

Business response:

Hi, Penney. We are thrilled to learn that you had a positive experience with us! 

Julie T.'s profile image
Julie T. 
2 months ago

I took my Bronco Sport in for a pretty routine repair, and for some recalls. Following the work, we had some pretty unforeseen incidents. It took 2 additional months to get everything right, but Nelson Ford did all they could possibly do to ensure everything was done to correct the matter. I was pleased with the results. Danny Hutchinson, the general manager, was key to ensuring a positive outcome. 

Business response:

Hi, Julie. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,556 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.