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Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help!
201 Commonwealth Blvd W, Martinsville, VA, 24112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Fast and friendly service
Business response:
Hi, Harold. Thank you so much for leaving us a stellar review!
Went in for an oil change/ tire rotation and a check engine light on. The check engine light required a part. My Service Representative ( Samantha) kept me informed about the status of my repairs and when my vehicle was ready. She was very polite and concerned about my experience. Very pleased!
Business response:
Hi, Ryan. Your feedback is highly appreciated. Thank you for the review!
Great Experience all around
Business response:
Hi, Rebecca. We appreciate the kind words and are glad we could provide you with a positive experience!
Very friendly and excellent communication during the service.
Business response:
Hi, Vernon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Awesome employees! Great service in a timely manner!
Business response:
Hi, Dewey. We are thrilled to learn that you had a positive experience with us!
Service provided as expected. Thanks!!
Business response:
Hi, Lynn. Thank you so much for leaving us a stellar review!
I was pleased with everything. Even in the fun joking part of it too. Shelly answered all the questions I had. She did great. Everyone and everything was great!!
Business response:
Hi, Stephanie. Your feedback is highly appreciated. Thank you for the review!
I had an excellent experience at Nelson Ford. I purchased a Bronco Outer Banks, and my salesman was knowledgeable about the vehicle. What he didn't know, he was not not ashamed to admit. He would quickly get the answers. He did not put the normal hard sell on us, which we appreciated. When we finished with the sales process, we had to move on to the dreaded business manager meeting. However, we were very pleased with this as well, as the business manager talked to us like a friend and only offered what she thought we ne... read more
Business response:
Hi, Walter. We appreciate the kind words and are glad we could provide you with a positive experience!
AWESOME SERVICE Great work crew, explained what would be done!! Car looks great!! I RECOMMEND NELSON COLLISION Repair Service to anyone that may be in need of service!!!!....
Business response:
Hi, Lizzie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Nelson Ford has a 4.9 star rating with 1,266 reviews.
Nelson Ford is open now. It will close at 5:00 p.m.