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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,266 reviews
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Harold F.'s profile image
Harold F. 
a month ago

Fast and friendly service 

Business response:

Hi, Harold. Thank you so much for leaving us a stellar review! 

Ryan P.'s profile image
Ryan P. 
a month ago

Went in for an oil change/ tire rotation and a check engine light on. The check engine light required a part. My Service Representative ( Samantha) kept me informed about the status of my repairs and when my vehicle was ready. She was very polite and concerned about my experience. Very pleased! 

Business response:

Hi, Ryan. Your feedback is highly appreciated. Thank you for the review! 

Rebecca E.'s profile image
Rebecca E. 
a month ago

Great Experience all around 

Business response:

Hi, Rebecca. We appreciate the kind words and are glad we could provide you with a positive experience! 

Vernon W.'s profile image
Vernon W. 
a month ago

Very friendly and excellent communication during the service. 

Business response:

Hi, Vernon. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Dewey P.'s profile image
Dewey P. 
a month ago

Awesome employees! Great service in a timely manner! 

Business response:

Hi, Dewey. We are thrilled to learn that you had a positive experience with us! 

Lynn B.'s profile image
Lynn B. 
a month ago

Service provided as expected. Thanks!! 

Business response:

Hi, Lynn. Thank you so much for leaving us a stellar review! 

Stephanie B.'s profile image
Stephanie B. 
a month ago

I was pleased with everything. Even in the fun joking part of it too. Shelly answered all the questions I had. She did great. Everyone and everything was great!! 

Business response:

Hi, Stephanie. Your feedback is highly appreciated. Thank you for the review! 

Walter Maddy I.'s profile image
Walter Maddy I. 
a month ago

I had an excellent experience at Nelson Ford. I purchased a Bronco Outer Banks, and my salesman was knowledgeable about the vehicle. What he didn't know, he was not not ashamed to admit. He would quickly get the answers. He did not put the normal hard sell on us, which we appreciated. When we finished with the sales process, we had to move on to the dreaded business manager meeting. However, we were very pleased with this as well, as the business manager talked to us like a friend and only offered what she thought we ne... read more

Business response:

Hi, Walter. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lizzie H.'s profile image
Lizzie H. 
a month ago

AWESOME SERVICE Great work crew, explained what would be done!! Car looks great!! I RECOMMEND NELSON COLLISION Repair Service to anyone that may be in need of service!!!!.... 

Business response:

Hi, Lizzie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,266 reviews. 

When is Nelson Ford open?

Nelson Ford is open now. It will close at 5:00 p.m.