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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,871 reviews
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Bonnie P.'s profile image
Bonnie P. 
3 weeks ago

Melissa is always great scheduling the service for my Ford Explorer! I always know when I call or drop off the Explorer it will be taken care of with no worries. 

Business response:

Hi, Bonnie. Thank you so much for leaving us a stellar review! 

Michael S.'s profile image
Michael S. 
3 weeks ago

Morgan Rea did a great job and it was finished much faster than expected. 

Business response:

Hi, Michael. Your feedback is highly appreciated. Thank you for the review! 

Helen F.'s profile image
Helen F. 
4 weeks ago

Very helpful very satisfied they are always great 

Business response:

Hi, Helen. We appreciate the kind words and are glad we could provide you with a positive experience! 

Dewey P.'s profile image
Dewey P. 
a month ago

Please accept this correspondence as a testament to the exceptional service recently provided by Nelson Ford in Martinsville, Virginia. We were profoundly impressed by the seamless and highly effective manner in which your team managed the scheduled recall service for our vehicle, alongside successfully completing additional maintenance procedures. A special commendation is due to our service advisor, Morgan. Her unwavering professionalism, coupled with a remarkably kind and respectful approach, truly distinguishes her. Morg... read more

Business response:

Hi, Dewey. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Winfred A.'s profile image
Winfred A. 
a month ago

Excellent experience as usual! 

Business response:

Hi, Winfred. We are thrilled to learn that you had a positive experience with us! 

Clifford R.'s profile image
Clifford R. 
a month ago

Fast friendly service 

Business response:

Hi, Clifford. Thank you so much for leaving us a stellar review! 

Dianne K.'s profile image
Dianne K. 
a month ago

The technicians did an amazing job, very satisfied. 

Business response:

Hi, Dianne. Your feedback is highly appreciated. Thank you for the review! 

Ronnie M.'s profile image
Ronnie M. 
a month ago

My rep in sales was so nice great team thanks 

Business response:

Hi, Ronnie. We appreciate the kind words and are glad we could provide you with a positive experience! 

Betty H.'s profile image
Betty H. 
a month ago

From beginning to end, the coordination of car pick up and delivery back was perfect. Communication was good and Morgan’s willingness to make it happen on short notice, was most appreciated. Thank you so much! Satisfied Customer 

Business response:

Hi, Betty. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,871 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.