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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,871 reviews
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Margaret S.'s profile image
Margaret S. 
a month ago

Great service. Fast! 

Business response:

Hi, Margaret. We are thrilled to learn that you had a positive experience with us! 

Russell M.'s profile image
Russell M. 
a month ago

Tommy at Nelson Ford did a great job. When I told Tommy about the issue I had with my 1978 Buick, he said that he could do it. Many thanks to Tommy doing an outstanding job in repairing my vehicle so that it would pass inspection. I had taken the vehicle to GR Chevrolet and they said that they couldn’t repair it and told me to go somewhere else to get it repaired. Kudos to Tommy at Nelson Ford! 

Business response:

Hi, Russell. Thank you so much for leaving us a stellar review! 

Ronald H.'s profile image
Ronald H. 
a month ago

Melisa did a great job explaining about my oil change she explained things I needed to know about questions I asked. 

Business response:

Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! 

Curtis G.'s profile image
Curtis G. 
a month ago

All the services was good today. 

Business response:

Hi, Curtis. We appreciate the kind words and are glad we could provide you with a positive experience! 

Roger G.'s profile image
Roger G. 
a month ago

Great customer service Always friendly people 

Business response:

Hi, Roger. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Vernon H.'s profile image
Vernon H. 
2 months ago

We had a very good buying experience.Pleasant and helpful staff with no pressure to buy love that about the dealership. 

Business response:

Hi, Vernon. We are thrilled to learn that you had a positive experience with us! 

Clarence S.'s profile image
Clarence S. 
2 months ago

Salesman and manager did great job fitting my need. 

Business response:

Hi, Clarence. Thank you so much for leaving us a stellar review! 

Lynn B.'s profile image
Lynn B. 
2 months ago

Quick service. 

Business response:

Hi, Lynn. Your feedback is highly appreciated. Thank you for the review! 

Melvin R.'s profile image
Melvin R. 
2 months ago

Had collision with a deer. 4Runner needed a grill, bumper cover, a few sensors were damaged. Nelson did a great job with installation of new parts and sensor programming. There is a substantial gap on drivers side where bumper cover meets fender in which I’ve notified them of and that will be corrected as soon as the bracket arrives and I am sure it’ll be 100% then. 

Business response:

Hi, Melvin. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,871 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.