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Nelson Ford
- Car Dealers
- Martinsville, VA
About this business
Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help!
Location details
201 Commonwealth Blvd W, Martinsville, VA, 24112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They made sure to check my car thoroughly. Did not try to sell me anything. I trust their service department.
Business response:
Hi, Audrey. Your feedback is highly appreciated. Thank you for the review!
Sam provided the best customer service that I have had in a long time. She was very professional and kept me up-to-date on the progress..
Business response:
Hi, Eric. We appreciate the kind words and are glad we could provide you with a positive experience!
As a family this is the 4th car we have bought from Brandon Chocklette at Nelson. He is so professional and wonderful to work with and we won't buy a car from anyone but Nelson and any salesperson but Brandon.
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Very long wait to get my car repaired. November 20th 2023 to February 29th 2024.
Business response:
Hi, Kennedy. We are thrilled to learn that you had a positive experience with us!
Customer service was great the mechanic was awesome all were very supportive.
Business response:
Hi, Linda. Thank you so much for leaving us a stellar review!
Melissa did great answering all my question anytime i called also Bobby kept me informed as well when vehicle would be ready
Business response:
Hi, Todd. Your feedback is highly appreciated. Thank you for the review!
Fine no problem
Business response:
Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience!
You took care of all that was asked - right on time. The service advisor Morgan did a great job communicating with me and having my car delivered to my house.
Business response:
Hi, Kimberly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Movers were unable to off load a riding lawn mower from their truck. Tow truck driver was here with a flatbed in 15 minutes and off loaded the mower with no problem. Excellent prompt service.
Business response:
Hi, Robert. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Nelson Ford
How is Nelson Ford rated?
Nelson Ford has a 4.9 star rating with 889 reviews.
When is Nelson Ford open?
Nelson Ford is open now. It will close at 7:00 p.m.
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