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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,871 reviews
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Christeen K.'s profile image
Christeen K. 
2 months ago

Awesome service experience! Great service advisor! Always treats customers with respect and kindness! Customers are number one with Nelson Ford! 

Business response:

Hi, Christeen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Audrey H.'s profile image
Audrey H. 
2 months ago

Usual great service. It's what I have come to expect. 

Business response:

Hi, Audrey. We are thrilled to learn that you had a positive experience with us! 

Janice G.'s profile image
Janice G. 
2 months ago

It was great,everything went very well !! Thank you so much.!!!! Love that truck!!! Thk all of you for a great experience and Shelly! You did a great job!!! I like the way you Work,getting busy well done..Thank you again! :) 

Business response:

Hi, Janice. Thank you so much for leaving us a stellar review! 

Bonnie P.'s profile image
Bonnie P. 
2 months ago

Melissa in the service department always takes care of me and my cars. Whenever it’s time for service she is the one I ask for to make the appointments because I know things will be done right and keep it honest. 

Business response:

Hi, Bonnie. Your feedback is highly appreciated. Thank you for the review! 

Rob T.'s profile image
Rob T. 
2 months ago

The service was great! I like the idea that someone would always answer the phone when I call. I also like the idea of the company having a Suttle service that takes the customer to and from the service department. However, the service costs are a bit ambitious, though. But all and all good service!! 

Business response:

Hi, Rob. We appreciate the kind words and are glad we could provide you with a positive experience! 

Teresa H.'s profile image
Teresa H. 
2 months ago

Nelson Ford stepped up to help me when I purchased what might be considered a "lemon" from another dealer 

Business response:

Hi, Teresa. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Stephen O.'s profile image
Stephen O. 
3 months ago

Great experience answering all questions assisting us in making transactions easier. 

Business response:

Hi, Stephen. Your feedback is highly appreciated. Thank you for the review! 

Sylvio R.'s profile image
Sylvio R. 
3 months ago

Everyone was pleasant. 

Business response:

Hi, Sylvio. We appreciate the kind words and are glad we could provide you with a positive experience! 

Harold M.'s profile image
Harold M. 
3 months ago

Great work 

Business response:

Hi, Harold. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,871 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.