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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,924 reviews
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Helen F.'s profile image
Helen F. 
2 months ago

Very helpful very satisfied they are always great 

Business response:

Hi, Helen. We appreciate the kind words and are glad we could provide you with a positive experience! 

Dewey P.'s profile image
Dewey P. 
2 months ago

Please accept this correspondence as a testament to the exceptional service recently provided by Nelson Ford in Martinsville, Virginia. We were profoundly impressed by the seamless and highly effective manner in which your team managed the scheduled recall service for our vehicle, alongside successfully completing additional maintenance procedures. A special commendation is due to our service advisor, Morgan. Her unwavering professionalism, coupled with a remarkably kind and respectful approach, truly distinguishes her. Morg... read more

Business response:

Hi, Dewey. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Winfred A.'s profile image
Winfred A. 
2 months ago

Excellent experience as usual! 

Business response:

Hi, Winfred. We are thrilled to learn that you had a positive experience with us! 

Clifford R.'s profile image
Clifford R. 
2 months ago

Fast friendly service 

Business response:

Hi, Clifford. Thank you so much for leaving us a stellar review! 

Dianne K.'s profile image
Dianne K. 
2 months ago

The technicians did an amazing job, very satisfied. 

Business response:

Hi, Dianne. Your feedback is highly appreciated. Thank you for the review! 

Ronnie M.'s profile image
Ronnie M. 
2 months ago

My rep in sales was so nice great team thanks 

Business response:

Hi, Ronnie. We appreciate the kind words and are glad we could provide you with a positive experience! 

Betty H.'s profile image
Betty H. 
3 months ago

From beginning to end, the coordination of car pick up and delivery back was perfect. Communication was good and Morgan’s willingness to make it happen on short notice, was most appreciated. Thank you so much! Satisfied Customer 

Business response:

Hi, Betty. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Margaret S.'s profile image
Margaret S. 
3 months ago

Great service. Fast! 

Business response:

Hi, Margaret. We are thrilled to learn that you had a positive experience with us! 

Russell M.'s profile image
Russell M. 
3 months ago

Tommy at Nelson Ford did a great job. When I told Tommy about the issue I had with my 1978 Buick, he said that he could do it. Many thanks to Tommy doing an outstanding job in repairing my vehicle so that it would pass inspection. I had taken the vehicle to GR Chevrolet and they said that they couldn’t repair it and told me to go somewhere else to get it repaired. Kudos to Tommy at Nelson Ford! 

Business response:

Hi, Russell. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,924 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.