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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,556 reviews
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Douglas A.'s profile image
Douglas A. 
4 months ago

Did everything possible to find the problem 

Business response:

Hi, Douglas. Thank you so much for leaving us a stellar review! 

Ronald H.'s profile image
Ronald H. 
4 months ago

I had a check engine light come they did the full works and a great job it was my 80,000 mile check-up I will take it back when I need service again they are easy to work with and the works coupon helped a whole lot Kathy took me back home and picked me up when the service was done melisa and her service team did a great job . 

Business response:

Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! 

Deborah A.'s profile image
Deborah A. 
4 months ago

Got the rear brake pads I needed 

Business response:

Hi, Deborah. We appreciate the kind words and are glad we could provide you with a positive experience! 

Wallace P.'s profile image
Wallace P. 
4 months ago

Morgan was pr 

Business response:

Hi, Wallace. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Shirley W.'s profile image
Shirley W. 
4 months ago

Awesome customer service!! Timely with my key fob program… friendly at the service desk… professional and I will be back!! 

Business response:

Hi, Shirley. We are thrilled to learn that you had a positive experience with us! 

Mike B.'s profile image
Mike B. 
4 months ago

Great service 

Business response:

Hi, Mike. Thank you so much for leaving us a stellar review! 

Tom M.'s profile image
Tom M. 
4 months ago

Freaking outstanding. From my first conversation With Michelle pleasantry & congenitally setting up appointment to dealing with Morgan and getting Service going , she was very pleasant as well. Morgan explained everything in detail. Got my vehicle in shop almost immediately. The customer area was spacious with comfortable seating & two large screen tv’s. Well stocked snacks & drinks. Now get this. I got oil change service top off fluids not only check air ( 20 point safety check) they rotated tires. Now the wash crew do... read more

Business response:

Hi, Tom. Your feedback is highly appreciated. Thank you for the review! 

George C.'s profile image
George C. 
4 months ago

Samantha was as alway very kind and knowledgeable about my suv. Best shop in town. 

Business response:

Hi, George. We appreciate the kind words and are glad we could provide you with a positive experience! 

James Joyce J.'s profile image
James Joyce J. 
4 months ago

Service was fine. Oil change and fuel filter changed ($376). Just wondering why I didn’t get a wash job that you advertised on Facebook 

Business response:

Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,556 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.