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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,924 reviews
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Ronald H.'s profile image
Ronald H. 
3 months ago

Melisa did a great job explaining about my oil change she explained things I needed to know about questions I asked. 

Business response:

Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! 

Curtis G.'s profile image
Curtis G. 
3 months ago

All the services was good today. 

Business response:

Hi, Curtis. We appreciate the kind words and are glad we could provide you with a positive experience! 

Roger G.'s profile image
Roger G. 
3 months ago

Great customer service Always friendly people 

Business response:

Hi, Roger. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Vernon H.'s profile image
Vernon H. 
3 months ago

We had a very good buying experience.Pleasant and helpful staff with no pressure to buy love that about the dealership. 

Business response:

Hi, Vernon. We are thrilled to learn that you had a positive experience with us! 

Clarence S.'s profile image
Clarence S. 
3 months ago

Salesman and manager did great job fitting my need. 

Business response:

Hi, Clarence. Thank you so much for leaving us a stellar review! 

Lynn B.'s profile image
Lynn B. 
3 months ago

Quick service. 

Business response:

Hi, Lynn. Your feedback is highly appreciated. Thank you for the review! 

Melvin R.'s profile image
Melvin R. 
3 months ago

Had collision with a deer. 4Runner needed a grill, bumper cover, a few sensors were damaged. Nelson did a great job with installation of new parts and sensor programming. There is a substantial gap on drivers side where bumper cover meets fender in which I’ve notified them of and that will be corrected as soon as the bracket arrives and I am sure it’ll be 100% then. 

Business response:

Hi, Melvin. We appreciate the kind words and are glad we could provide you with a positive experience! 

Christeen K.'s profile image
Christeen K. 
3 months ago

Awesome service experience! Great service advisor! Always treats customers with respect and kindness! Customers are number one with Nelson Ford! 

Business response:

Hi, Christeen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Audrey H.'s profile image
Audrey H. 
4 months ago

Usual great service. It's what I have come to expect. 

Business response:

Hi, Audrey. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,924 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.