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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I've been coming to this location for many years with my current Corolla and the one that I bought before. My prior Corolla also still comes to get service here. I've been very aware that your prices are much higher than if I found an independent servicer, but for convenience I didn't mind paying a few hundred extra. Even taking a few hours, 2:00 to 3:00 just to get my oil changed, never really bothered me because I have plenty of medical paperwork I can do. However, when my boyfriend brought my 2019 Corolla and wanted y'all... read more
Business response:
Thank you for your continued trust and loyalty over the years. We value long-term customer relationships and understand the importance of addressing vehicle concerns thoroughly while providing timely communication and efficient service. Feedback regarding diagnostic wait times and the handling of specific vehicle concerns is important to us as we continually evaluate the customer experience we provide. Please reach out to Fred Duron at fredd@nptosa.com so we may discuss your experience further and determine how we can assist... read more
Friendly and professional Kept me up to date and provided detailed information about the routine maintenance services on my vehicle.
Business response:
Thank you for sharing your experience with us! It is great to hear that our team kept you informed and provided clear details about your vehicle's maintenance services. We work hard to make sure every visit feels straightforward and comfortable, and feedback like yours means a lot to us.
Ernest was amazing this is why I keep coming back! Amazing employee to have part of your team.
Business response:
We are grateful for this kind feedback! It is wonderful to hear that Ernest made such a strong impression, and we are glad his dedication keeps bringing you back. We will be sure to pass along your kind words to him and the rest of the team.
Personal care with respect to my time Josh is responsive and always go the extra mile.... I can go to a closer Toyota store but I choose NP - because of Josh Slush
Business response:
Thank you immensely for sharing this. It means a lot to know that the level of care and attention you receive keeps you coming back, even when other options are closer to home. Josh is a true asset to our team, and we are glad his responsiveness and dedication have made such a positive impression on you. We look forward to continuing to earn your trust for years to come.
Always have had good service. Keep me informed. I approve all service first. Thank you.
Business response:
Thank you for your review! It is great to hear that you have consistently had good experiences with us. Keeping our customers informed and making sure every service is approved before work begins is something we take seriously, and we are glad that has been your experience. We appreciate your continued trust and look forward to serving you again.
I came in really concerned about my car issue. Kevin and the staff helped me understand my issue and gave me peace of mind. The staff at the service cashier area are very friendly and hospitable.
Business response:
We are delighted to hear that your visit gave you the clarity and peace of mind you were looking for. It is great to know that Kevin and the rest of the team took the time to walk you through your car issue and made the experience a positive one. The kind words about the service cashier staff are wonderful to hear as well. We look forward to being here for you whenever you need us.
Was super fast and easy Excellent Jorge was super welcome explained everything Said it was going to be done 1 hour got done exactly 1 hour Excellent customer service
Business response:
We are honored to hear about your visit and the great experience you had with us. It means a lot to know that Jorge took such good care of you, explained everything clearly, and had your vehicle ready right on time. That kind of service is exactly what we aim for every time. Thank you for sharing this, and we look forward to seeing you again!
Easy check in and check out Friendly and professional. Answered all of my questions and the service didn't take long
Business response:
Thank you for your wonderful feedback! It is great to hear that your check-in and check-out went smoothly and that our team was able to answer all of your questions. We always aim to make the service experience as efficient and straightforward as possible, so knowing that your visit did not take long means a lot to us. We look forward to seeing you again!
It was great. Very curious. Didn't have to wait too long. Friendly and explained what was done to the vehicle and what was needed.
Business response:
We are delighted to hear that your visit went so well! It means a lot to know that our team kept things moving, made you feel welcome, and took the time to walk you through everything about your vehicle. That kind of clear, friendly service is exactly what we aim to provide every time. Thank you for sharing your experience with us and for the five-star rating!
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.