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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Always a great experience at Northpark Always feel welcome at Northpark service dept Made nine
Business response:
Thank you for your wonderful feedback! It means a lot to hear that every visit feels welcoming and that our service team continues to deliver a great experience. We look forward to seeing you again next time!
Good overall. Had to wait a while before I got checked in because I didn't have an appointment but the actual service on my car was quicker than I expected.
Business response:
Your feedback is incredibly valuable to us, and we are glad to hear that the service on your vehicle was completed faster than expected. We understand that waiting during check-in without an appointment can feel like a slow start, and we appreciate your patience through that process. It means a lot to know that the overall experience left you with a positive impression, and we look forward to seeing you again next time.
I was checked in and told my service guy would get with me to complete the check in. Waited at least 20 minutes before someone actually verified my service request and took my truck. My service was completed and my truck sat parked for a while before I was called up to get my keys. The service message on my dash wasn't reset.
Business response:
We take all feedback seriously, and we understand your frustration. We would welcome the chance to learn more about your visit and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.
Fast greeting. ..everything well explained for the advisor ..good comunication with the customer...polite ..dealership clean and full of amenities
Business response:
We are pleased to hear that your visit went so smoothly. A fast greeting, clear communication, and a clean, comfortable environment are things we work hard to deliver every day, so it means a lot to know those efforts came through during your time with us. We hope to see you again the next time you need anything.
Quick work to solve a simple issue that was missed. Let me know to bring my truck right in.
Business response:
We are thrilled to hear that we were able to take care of you quickly and get your truck back on the road without any hassle. Being easy to reach and ready to help when it matters is something we take seriously. Thank you for sharing your experience, and we look forward to seeing you next time.
I had a fantastic experience buying my car! Eddie Hernandez did a great job dealing with some circumstances that came up and he was very responsive! Thank you!!
Business response:
We are glad to hear that your car buying experience was a fantastic one! It is great to know that Eddie was responsive and handled whatever came up along the way. We will be sure to pass along your kind words to him. Thank you for taking the time to share your experience, Shayne, and we hope you are enjoying your new car!
The reason I continue to pick North Park Toyota to service my vehicles is because of Ernest. He is an exceptional advisor and treats me like he would his own.
Business response:
We are absolutely thrilled to hear this! Ernest is a true asset to our team, and knowing that his dedication keeps you coming back means a lot to us. It is always wonderful to hear when a member of our staff makes such a lasting impression. Thank you for sharing your experience and for your continued trust in us.
Chris was helpful. Service was fast This was the first time without being hassled. Trying to sell me something.
Business response:
We are happy to hear that your visit went smoothly and that Chris was able to take care of you efficiently. It means a lot to know you felt comfortable throughout the process without any added pressure. We hope to see you again next time you need anything.
Service was good took care of what was needed figured since was first time dealing with them would wash and vacuum my truck but didn't other than that was good
Business response:
Thank you for taking the time to share your feedback with us. We are glad to hear that the service met your needs and that overall you had a good experience. We understand how a complimentary wash and vacuum can go a long way, especially on a first visit, and we appreciate you bringing that to our attention. We hope to have the opportunity to serve you again and make your next visit even better.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.