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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was... read more
Business response:
Thank you for your feedback regarding your recent visit. We appreciate your comments about the easy online scheduling and the prompt service from our advisor. However, we apologize for the issues you experienced with the waiting room amenities and the delay in service. Your concerns about the credit card service fee will be addressed to ensure better communication in the future. For further assistance, please reach out to Fred Duron at fredd@nptosa.com.
Justin Boone is right on top of all my questions and request. Our son just bought a RAV4 from Justin, very happy.
Business response:
Thank you for your kind words about Justin Boone. We are thrilled to hear that your son is very happy with his new RAV4 and that Justin was able to assist you effectively. Your satisfaction is our priority.
I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on all categories. And I am pleased with the dealership. That is why I am having my vehicle serviced at NPT. ☺️ Keep up the good work
Business response:
Thank you for your kind review! We’re so glad to hear that Oscar Ramirez provided you with excellent service and that you’re pleased with the overall experience. We value your feedback and are committed to maintaining the high standards you’ve come to expect. We appreciate your trust in us for your vehicle’s service and look forward to continuing to serve you in the future.
Kevin is the best will be coming back when I schedule my next service appointment!
Business response:
Thanks, Louie! We're thrilled to hear you had a great experience with Kevin. We look forward to welcoming you back for your next service appointment!
They worked with me to get me my dream Truck. I'm grateful for these individuals!
Business response:
Thank you for sharing your experience! We're so glad to hear that we were able to help you get your dream truck. It's always our goal to make sure our customers have a smooth and positive experience. We appreciate your trust in us, and we're grateful for the opportunity to work with you. Enjoy your new truck!
A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me.
Business response:
Thank you for your review! We're glad to hear that you had a good overall experience and that we kept you updated on your service progress. We appreciate your feedback regarding pricing clarity and will take that into consideration as we continue to improve our communication. We’re happy to have worked with you and look forward to assisting you again in the future.
Everyone was very friendly and professional. Time given for work to be done was right on point. The visit, overall, went very smoothly!
Business response:
Thanks for the fantastic review! We're thrilled to hear that you had a smooth experience and found our team friendly and professional. Your feedback motivates us to keep delivering great service. Looking forward to seeing you again!
Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time.
Business response:
Thank you for your kind words! We’re thrilled to hear about your positive experience. Our team strives to provide coordinated and professional service, and we’re glad we could deliver on-time repairs. Thank you for trusting us with your vehicle needs!
Oscar provide excellence service with very good manorism and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very good experience at the dealership today
Business response:
Thank you for your kind words! We’re glad to hear that Oscar provided excellent service and made your experience at the dealership a great one. We’ll be sure to pass along your praise. Thank you for choosing us, and we look forward to seeing you again in the future!
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 15,453 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.