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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good customer service and easy scheduling. Long wait times for servicing with no loaner options available. Based on previous and other dealer experiences, maintenance requirements normally included with a maintenance warranty are charged as additional fees each visit.
Business response:
Thank you for your feedback regarding your experience. We genuinely appreciate you taking the time to share your thoughts about both the positive aspects and areas where we can improve. We're pleased to hear that you found our customer service helpful and that scheduling your appointment was straightforward. These are important parts of the experience we strive to get right for every customer. We understand your concerns and frustrations regarding the wait times and loaner vehicle availability. Your feedback helps us identif... read more
Very friendly. Very clean and organized inside while waiting. And not too pushy when recommending additional services.
Business response:
We are ecstatic to hear about your positive experience with our team. Your feedback about our welcoming staff and well-maintained facility means so much to us. We understand how important it is to feel comfortable while you wait, and we're pleased that our clean and organized environment made a difference for you. It's wonderful to know that our approach to service recommendations felt balanced and respectful rather than overwhelming. Thank you for taking the time to share your thoughts - it truly helps us know we're on the ... read more
prompt with information very attentive and answered my questions with clarity was a good experience to deal with
Business response:
We are excited to hear about your positive experience with our team! Your feedback about receiving prompt information and having your questions answered with such clarity means a great deal to us. We take pride in being attentive to our customers' needs and ensuring everyone feels well-informed throughout their visit. It's wonderful to know that our approach made for a good experience when working with us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
My service appointments are always quick yet thorough. Great customer service and professional maintenance every time.
Business response:
We sincerely value your feedback about our efficient and thorough service. It means everything to hear that our team consistently delivers excellent customer care and professional maintenance that meets your expectations. Your trust in our service department is truly appreciated, and we look forward to continuing to provide you with the quality experience you deserve.
Great Northpark and specifically Eloy Munoz and John Arguello are great. They treat our plant vehicles superbly and get them done in a very timely manner so I appreciate everything that Northpark does for us at the plant.
Business response:
We are excited to hear about your wonderful experience with our service team. Your recognition of the exceptional care provided for your vehicles means so much to us. We understand how important it is to have reliable and efficient service that keeps your operations running smoothly. The timely completion of your vehicle maintenance demonstrates our commitment to supporting your business needs. Thank you for taking the time to share your positive feedback - it truly makes our day to know we are meeting your expectations and ... read more
Very nice place and easy to find. Very home like atmosphere thank you so much
Business response:
Thank you for your wonderful feedback! We're delighted that you found our location convenient and welcoming. Creating a comfortable, home-like environment for our guests is something we take great pride in at North Park Toyota. Your kind words about the atmosphere mean so much to our team. We truly appreciate you taking the time to share your positive experience with us.
Very helpful ,polite and nice. Service was in a timely manner. Everything was really good.
Business response:
Thank you for your wonderful feedback! We're thrilled that our team was helpful, polite, and provided timely service. Your positive experience means so much to us at North Park Toyota of San Antonio!
As service was friendly, efficient and well- done; I liked how I was greeted by someone who said you’d be right on it and then the technician came up and identified himself.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the friendly and efficient service means so much to us. We're delighted that you appreciated being promptly greeted and having our technician personally introduce himself to you. This kind of professional and welcoming approach is exactly what we strive for with every customer visit. Thank you for taking the time to share your experience.
Extremely recommend Best experience ever they take care of me right away Best experience ever they take care of me since I got there I feel very comfortable
Business response:
We are delighted to hear about your wonderful experience with us! It's truly heartwarming to know that our team provided you with exceptional care from the moment you arrived. Your comfort and satisfaction mean everything to us, and we're thrilled that we could make your visit so positive. Thank you for taking the time to share your recommendation - it means the world to our entire team.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 17,093 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.