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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was all good, but it still is showing “low oil” what can I do to get this taken care of
Business response:
Thank you for reaching out and for the kind words about your overall experience. We understand how concerning it can be to see a warning light still active after a service visit. We would welcome the chance to look into this with you and make sure everything is sorted out. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.
The dealership was great, Jonathan helped a great deal getting me out pretty quick due to me being on lunch break from work.
Business response:
Your positive feedback means a lot to us, and we are glad to hear that your visit went smoothly. It sounds like Jonathan did a great job keeping things moving so you could get back to work on time. We appreciate you taking a moment to share your experience and hope to see you again!
Everyone there was great! Erick was patient with us, as well as Daryl. Ramses was very helpful as well.
Business response:
We are pleased to hear that your experience with our team was such a positive one! It means a lot to know that Erick, Daryl, and Ramses each made a good impression and took the time to make sure you were taken care of. We will be sure to pass along your kind words to them. Thank you for choosing us, and we hope to see you again!
We were meet as soon as we arrived and was provided with information as to what we were looking for. He treated with respect and showed us what we were interested in.
Business response:
We are delighted to hear about your visit with us. Being greeted right away and having someone walk you through your options is exactly the kind of experience we want every customer to have. We are glad you felt respected and well taken care of throughout the process. Thank you for sharing your feedback, and we hope to see you again soon.
Eddie was amazing, very professional and knowledgeable. He was very attentive to us. He worked hard to get us a great deal
Business response:
We are utterly delighted to hear about your experience with Eddie! It is great to know he took the time to understand your needs, stayed attentive throughout the process, and worked hard to find you a deal that worked. We will be sure to pass along your kind words to him. Thank you for choosing North Park Toyota, and we look forward to seeing you again!
Appointment made, fast and done right, very nice people and kept me in the loop about my truck
Business response:
Thank you immensely for sharing your experience with us! We are glad to hear that your appointment went smoothly, that our team kept you informed along the way, and that you felt well taken care of. We look forward to seeing you and your truck again whenever you need us.
John is very courteous and makes sure everything is completed while I wait at the dealership. No issues whatsoever!
Business response:
We greatly appreciate your kind words and are happy to hear that your visit went smoothly from start to finish. It is wonderful to know that John provided courteous service and kept things moving so your time was well spent. We look forward to seeing you again!
Kevin Wright is wonderful and very helpful. It took less than 45 minutes to complete our service.
Business response:
We are happy to hear that Kevin provided such a wonderful experience during your visit. It's great to know that your service was completed quickly and that you felt well taken care of throughout the process. We will be sure to pass along your kind words to Kevin and the team!
I was put on hold for 20+ minutes trying to make my appointment. There is NO excuse for this. THIS is why I gave a 3. Mr. Kevin & other gentleman were nothing but professional.
Business response:
Thank you for your honesty, and we understand your frustration. This is not the experience we want for our customers, and we regret that it fell short of your expectations. We are glad to hear that the team members you worked with directly were professional and made a positive impression. We would welcome the chance to learn more about your experience so we can work toward a better outcome in the future. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.