North Side Mitsubishi's cover image

This profile has been claimed by the business owner or representative.

North Side Mitsubishi

4.6

About this business

Location details

9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,736 reviews
Select a rating
Tina M.'s profile image
Tina M. 
2 years ago

Service advisor Estelle rocks. We’ve been coming with 2 outlanders fir 13,years and both Christy and Estelle are super But this sat was long weekend and service dept was clearly not in the zone Put on snow tires and rims with wrong lugs And in backwards rotation And lugs on other car missing. So not sure how We will give another try but confidence a bit shaken 

Business response:

Hi Tina, we are so sorry this happened. We take full responsibility for this. I understand your husband has your other vehicle booked in this week, we promise we'll make it up to you and hopefully regain your trust. Please call me if you have issues at all. -Liam, GM 

Geoffrey B.'s profile image
Geoffrey B. 
2 years ago

My engine light is still on. Gas is still burning. The service girl Kristy was super! Explained everything clearly and was very knowledgeable. 

L L.'s profile image
L L. 
3 years ago

Attempted to violate Alberta Motor Vehicle Industry Council laws 

Jennifer G.'s profile image
Jennifer G. 
4 years ago

Not satisfied how company handles loyal customer. 

Brittany M.'s profile image
Brittany M. 
4 years ago

The costumer service is great the problem is that when you have full warranty on a vehicle and there is a problem i should not have to pay out of pocket, period. 

Thanh P.'s profile image
Thanh P. 
4 years ago

The EXTREMELY BAD CAR EVER, made my family with big troubles, my husband and I have sadness everyday from getting this bad car! The service is really terrible! No one helps us! The company that bo one helps us! Force us to get the VERY BAD BRAND NEW CAR! Force us to pay the money for the VERY BAD BRAND NEW CAR! I do not know where can I shout out! Why in Canada has this company???? 

A M.'s profile image
A M. 
4 years ago

Will say anything to get a sale and then ignore your calls once they’ve received payment. Worst mistake of my life buying from here. 

A M.'s profile image
A M. 
4 years ago

Overpromising cash back amount and then not responding once the car is payed for. Writing false information on contracts to get you approved and then ignoring calls once you ask them to change it to the correct information. 

Ondrej S.'s profile image
Ondrej S. 
4 years ago

Hi there,   I am emailing about a horrible experience I have had with the 2022 Outlander and customer service. I am really hoping it can be rectified!   On July 17th, 2021 we purchased a brand new 2022 Outlander, paid in full, and were so excited to drive it off the lot. Less than 5 months later, it is already causing us trouble. On Saturday, December 4th, I tried starting the vehicle in -18°C. It had trouble starting, and once it did, a warning showed up on the dash saying “Engine Malfunction, Power Reduced, Service Now”. I... read more

Frequently asked questions about North Side Mitsubishi

How is North Side Mitsubishi rated?

North Side Mitsubishi has a 4.6 star rating with 3,736 reviews. 

When is North Side Mitsubishi open?

North Side Mitsubishi is closed now. It will open at 9:00 a.m.