North Side Mitsubishi

Sarah Y. 

on Birdeye

7 years ago

I felt I was valued until the day I signed the deal. The financing part of the purchase was not a pleasant experience. I was not introduced with the process. At the end of the deal, I felt like I signed an overpriced deal and that I paid too much for the vehicle. 

DEBRA K. 

on Birdeye

7 years ago

I had a very inappropriate situation with the salesman. If you want further details, please contact me. I have waited a week to decide who I wanted to contact about this - whether i keep it at the dealership level or go higher. I will definitely want to see something be done about it. You have my work email, but my personal email is dkadylo@hotmail.com 

Hanyong Z. 

on Birdeye

7 years ago

Car was still outside waiting to be brought in after 40 min of arrival. If I didn’t remind them, I would have slept there over night. Also didn’t clean their dirty hand marks after installing sunroof. 

Carlos B. 

on Birdeye

7 years ago

I think that this dealership and maybe others as well need to be more honest with used vehicle buyers. I was expecting 2 key/fobs with a 2017 Nissan and received only one. The dealer needs to supply both or at least disclose to the buyer what is not included before a deal is made. 

Daniela Escobar M. 

on Birdeye

7 years ago

Landon the seller guy, gaveme a lot of issues with my brand new car, he doesn’t know anything about what he’s doing, he was rude to me on the phone & he had really bad attitude the day when i bought my car i hope you get better people to sell cars!! 

Lenka M. 

on Birdeye

7 years ago

I had an appointment August 1st ať 9 am. When i arrived and tell receptionist my name, she look on the computer and said that I do not have any appointment. Then she said she can fit me in and my response was that I need my car by noon and that was a reason I made an appointment at 9 am. She said that she will do her best. My car was done before noon so everything was good. I only don’t understand why my name was not in the computer for my appointment. 

Francisco O. 

on Birdeye

7 years ago

I had an appointment for a tire change for saturday 28, July, I attended it but did not get my tire, the service lady told me that Dan, the parts manager, ordered the wrong tire for my car (he took himself all the information for the tire, from my car), so she said sorry and told me they will contact me when the right tire was ready, they did phoned me and on Tuestay, July 31, i showed up for the tire change. I got the tire this time but when the moment to pay for the tire and service came, I was given a different (higher)... read more

Kathleen N. 

on Birdeye

7 years ago

Was made to pay for a service I didn’t receive. Came in for an oil change and my a/c re pressurized. There was a crack in my a/c line. $130 but was told I didn’t have to pay for them checking the line. I should have only paid for them checking the line not the whole service I did not receive. Now I’ll have to pay again once the line is fixed.... unhappy leaving. 

Jimmy L. 

on Birdeye

7 years ago

I sent my Mitsubishi Outlander for a service and a few recalls on July 03, 2018 at around 8.00am. This is my first time to this location. After getting my information and was told the service will be done by the same day in the afternoon and will call me when it is ready. Late in the afternoon around 5 pm, never received a phone call, so I decided to call and discovered the car was ready and need to come in to make the payment by 6.00 pm as they are closing or otherwise can only have the car back on the next day. The servi... read more