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9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
There was a tiny mixup with my tires being thrown into my vehicle versus stored. It was entered wrong on work order, and not reflected in the price. Tire storage prices are extremely reasonable already, but it was a quick fix and they made it up to me which I didn't expect at all :-)
Business response:
Thanks for the review Robin, I'm glad we could fix our mistake and make you happy thanks for your understanding.
Awesome!!!!
Business response:
Thanks for the Great review Obioha
Zach was very attentive as k contacted him about the car I wanted. As I live over 400 km from the dealership, emails were sent, then phone calls exchanged. The drive to Edmonton was put on hold for weather reasons but the car was ready for me when I arrived. Friendly and thorough service.
Business response:
Thanks for the review Liz
Thank you, the customer service was very well and did the job good.
Business response:
Thanks for the great review Razia
Courteous, fast, and professional.
Business response:
Thanks for the review Christopher
Poor after driving off lot
Business response:
Your feedback is invaluable to us. Please accept our apologies for the experience you had after your purchase. We have looked into your file and are trying to understand what the issues are. We noticed you sent us a picture of the FCM light on. From what I've gathered from our sales consultant we had remedied the issue. We never want a customer to feel like they're being ignored. Please reach out to us at your convenience and we'd be happy to help in any way we can! -Liam, GM
Thanks for the outlander Rowan
Business response:
Thank you for choosing the Outlander! We're glad Rowan was able to assist you. If you need anything else, don't hesitate to reach out. Liam, GM
Thanks for the Outlander Rowan, great service
Business response:
Thank you for choosing the Outlander! We're glad Rowan provided great service. Enjoy your new vehicle! Liam, GM
I bought a base model lancer from this dealership last nov. What a mistake. I work at a dealership now, and because of that I now know how many crooked things these people did. For starters, they drop shipped the warranty, told me the only way the bank would approve the loan is with a 4k warranty, so I got it. Funnily enough the vehicle still had drive train warranty so I didn’t even need it. Drop shipping is a very illegal sales tactic btw. They didn’t detail or clean the car even though I paid for a delivery clean, they js... read more
Business response:
Thank you for taking my call Mary. I am happy we could agree based off the evidence we provided for you, that we lowered the price of the vehicle to the equivalent amount of the warranty in order to fit it in the financing for you. I sent you both bills of sale, the original one with no warranty, and the official one that went along with your banking contracts and the amount financed were identical. It's tough receiving a review like this over a year after your purchase, accusing us of something illegal when we literally gav... read more
North Side Mitsubishi has a 4.6 star rating with 3,565 reviews.
North Side Mitsubishi is closed now. It will open at 9:00 a.m.