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North Side Mitsubishi

4.6

About this business

Location details

9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,565 reviews
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Robin D.'s profile image
Robin D. 
8 years ago

There was a tiny mixup with my tires being thrown into my vehicle versus stored. It was entered wrong on work order, and not reflected in the price. Tire storage prices are extremely reasonable already, but it was a quick fix and they made it up to me which I didn't expect at all :-) 

Business response:

Thanks for the review Robin, I'm glad we could fix our mistake and make you happy thanks for your understanding. 

Obioha D.'s profile image
Obioha D. 
8 years ago

Awesome!!!! 

Business response:

Thanks for the Great review Obioha 

Liz G.'s profile image
Liz G. 
8 years ago

Zach was very attentive as k contacted him about the car I wanted. As I live over 400 km from the dealership, emails were sent, then phone calls exchanged. The drive to Edmonton was put on hold for weather reasons but the car was ready for me when I arrived. Friendly and thorough service. 

Business response:

Thanks for the review Liz 

Razia G.'s profile image
Razia G. 
8 years ago

Thank you, the customer service was very well and did the job good. 

Business response:

Thanks for the great review Razia 

Christopher M.'s profile image
Christopher M. 
8 years ago

Courteous, fast, and professional. 

Business response:

Thanks for the review Christopher 

Keith S.'s profile image
Keith S. 
a year ago

Poor after driving off lot 

Business response:

Your feedback is invaluable to us. Please accept our apologies for the experience you had after your purchase. We have looked into your file and are trying to understand what the issues are. We noticed you sent us a picture of the FCM light on. From what I've gathered from our sales consultant we had remedied the issue. We never want a customer to feel like they're being ignored. Please reach out to us at your convenience and we'd be happy to help in any way we can! -Liam, GM 

Nate Signs S.'s profile image
Nate Signs S. 
a year ago

Thanks for the outlander Rowan 

Business response:

Thank you for choosing the Outlander! We're glad Rowan was able to assist you. If you need anything else, don't hesitate to reach out. Liam, GM 

Nate Signs S.'s profile image
Nate Signs S. 
a year ago

Thanks for the Outlander Rowan, great service 

Business response:

Thank you for choosing the Outlander! We're glad Rowan provided great service. Enjoy your new vehicle! Liam, GM 

Mary J.'s profile image
Mary J. 
a year ago

I bought a base model lancer from this dealership last nov. What a mistake. I work at a dealership now, and because of that I now know how many crooked things these people did. For starters, they drop shipped the warranty, told me the only way the bank would approve the loan is with a 4k warranty, so I got it. Funnily enough the vehicle still had drive train warranty so I didn’t even need it. Drop shipping is a very illegal sales tactic btw. They didn’t detail or clean the car even though I paid for a delivery clean, they js... read more

Business response:

Thank you for taking my call Mary. I am happy we could agree based off the evidence we provided for you, that we lowered the price of the vehicle to the equivalent amount of the warranty in order to fit it in the financing for you. I sent you both bills of sale, the original one with no warranty, and the official one that went along with your banking contracts and the amount financed were identical. It's tough receiving a review like this over a year after your purchase, accusing us of something illegal when we literally gav... read more

Frequently asked questions about North Side Mitsubishi

How is North Side Mitsubishi rated?

North Side Mitsubishi has a 4.6 star rating with 3,565 reviews. 

When is North Side Mitsubishi open?

North Side Mitsubishi is closed now. It will open at 9:00 a.m.