Oilstop Drive Thru Oil Change's cover image

This profile has been claimed by the business owner or representative.

Oilstop Drive Thru Oil Change

4.7

About this business

Location details

11040 Firestone Blvd, Norwalk, CA, 90650, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,133 reviews
Select a rating
M C.'s profile image
M C. 
rating
3 years ago

Stay away from this place, they will mess your car up with just one oil change! I always take my car to the dealership, but we planned a last min road trip and needed it done asap. So I looked for the closest place with the best reviews. They told me I could come in right away and the employees were very friendly. But don't let that complimentary cup of coffee fool you. They tried to sell me so much stuff, really turned me off. The next day I smelt something burning in the engine area. I was told sometimes the technicians sp... read more

Brandon K.'s profile image
Brandon K. 
rating
3 years ago

First time I went there service was okay I was in an out of there , this past Saturday I went I was basically next in line they had cars in other lanes which came after me finish before me I waited about hour and half for a drive through oil change any other oil change drive through I'm done within 20-30mins they try selling you more stuff then actually working on peoples cars 

Business response:

Brandon, We’re sorry your recent visit to our Norwalk Oilstop was not up to the normally high standards we set for ourselves, as shown by this location’s 4.5 Star Yelp average on 226 reviews. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you. 

Robert G.'s profile image
Robert G. 
rating
3 years ago

Great service each time I drive in. Usually little to no wait. Service Advisors take Good care of my vehicle and don't hesitate to recommend what is needed. I have three vehicles and will only bring here for oil change. Very quick and convenient. Thanks Guys! 

Tyler C.'s profile image
Tyler C. 
rating
3 years ago

Never wrote a review but I absolutely had to with this place. Holy smokes. The level of customer service is insane. These guys are a unit and it shows. They check all fluids and filters for free and without working on commission, recommend the best available options for your vehicle. They really went above and beyond today! Exceptional service. Great job fellas. 

Annabelle F.'s profile image
Annabelle F. 
rating
3 years ago

I came to bring my car for a oil change and I am Very please with the customer service. Everyone working here is extremely nice and very caring. I will Stop going to dealer come and come here. Worth every penny!! 

John C.'s profile image
John C. 
rating
3 years ago

I went in for a $100 oil change, left paying $506 and not mad about it at all. Very satisfied with the information given by staff and importance between the different maintenance that we had been missing. Thank you for your professionalism and polite staff. EVERYONE were Very friendly! 

Meagan M.'s profile image
Meagan M. 
rating
3 years ago

This place is OKAY. The employees are nice, they are semi quick- I've been to other places before which gets me in and out within 10-15 minutes, I had to wait here for almost an hour. I thought it'd be a lot faster but I guess it's still better than the dealership. The prices are a little bit steep as well. They do give complimentary beverages as you wait. I may stop by if I'm in need but I would rather go to my old spot for quicker service 

Sylvia G.'s profile image
Sylvia G. 
rating
3 years ago

Transmisión - do not flush your transmission oil. When I had them flush my oil, they over filled my transmission oil and it cause my tranny to start leaking due to too much pressure. Cost me $900 dollars to fix it. Literally a week and a half after getting it done. Was not leaking previously. Oh how much I regret doing it there. 

Business response:

Sylvia, We are very sorry for your troubles following a visit to our Norwalk Oil Stop. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you. 

Ray S.'s profile image
Ray S. 
rating
3 years ago

I sent my employee to get an oil change done. They charged more than $110 for the "oil change only". Every other place is about $ 50 ~ $70 with synthetic oil. They clearly overcharged. I should have not sent my employee here. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,133 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.