This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Oil Change Stations
- Norwalk, CA
About this business
Location details
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I came to bring my car for a oil change and I am Very please with the customer service. Everyone working here is extremely nice and very caring. I will Stop going to dealer come and come here. Worth every penny!!
I went in for a $100 oil change, left paying $506 and not mad about it at all. Very satisfied with the information given by staff and importance between the different maintenance that we had been missing. Thank you for your professionalism and polite staff. EVERYONE were Very friendly!
This place is OKAY. The employees are nice, they are semi quick- I've been to other places before which gets me in and out within 10-15 minutes, I had to wait here for almost an hour. I thought it'd be a lot faster but I guess it's still better than the dealership. The prices are a little bit steep as well. They do give complimentary beverages as you wait. I may stop by if I'm in need but I would rather go to my old spot for quicker service
Transmisión - do not flush your transmission oil. When I had them flush my oil, they over filled my transmission oil and it cause my tranny to start leaking due to too much pressure. Cost me $900 dollars to fix it. Literally a week and a half after getting it done. Was not leaking previously. Oh how much I regret doing it there.
Business response:
Sylvia, We are very sorry for your troubles following a visit to our Norwalk Oil Stop. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
I sent my employee to get an oil change done. They charged more than $110 for the "oil change only". Every other place is about $ 50 ~ $70 with synthetic oil. They clearly overcharged. I should have not sent my employee here.
After a terrible experience elsewhere, I found this spot on yelp. They took the time to explain everything they were doing, before they did it. They offer all these extras, but also start off with, "don't feel obligated to say yes." I'm extremely happy with the service they performed on my car and will definitely come back next time I need my oil changed.
I was really surprised how awesome they were at this oil change place! I actually had oil that I had bought where my friend was going to change the oil for me. Unfortunately they weren't able to change the oil so this place actually let me use my own oil which was expensive oil. They just charge me $40 to change the oil and it was awesome!
They over due it on tryna sell you some else you can't strictly go for what you want lol no offense , it's kinda annoying maybe offer couple of things but they can't take "no it's fine thank you " oil changes never took me 45 minutes to do (starting time from when I drove up to the panel and left)
Wow, I don't understand why I was wasting my time (usually 3-4 hours) at a dealer when I could've just been driving 2 mins from home to get such friendly customer service and not to mention fast and efficient service! Thank you to Andrew (assistant manager) and his team today for a wonderful experience! I was also offered a beverage while I waited and also received a free car wash. Looking forward to these easy hassle free oil changes from now on, no more wasting my time at a dealer.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,110 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.