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11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
33 point oil change package It's been awhile time to take care of the car before 2023 starts A good oil change is needed best service in town..
And who says great customer service isn't available anymore these days. These guys are spot on.
Business response:
We appreciate the review Daniel!
I went here (although a little out of the way) because of the reviews. Let me tell you, it was great. Service techs were so polite, friendly and professional! And the perks! Omg, they offered a big selection of beverages while vehicle was being serviced. They showed me the color of my fluids and new ones to compare. They cleaned my windshields, added air to my tires, oiled hinges on doors and never made me feel pressured to buy any extra service. Will definitely be going back!!!
I LOVED this place, but today, NOT so much. Last week my husband went to get the oils topped off. After driving to work this morning, I called my husband to tell him the truck was shaking and the brakes felt weird. He took my truck to a mechanic, and the mechanic told us that someone put the power steering fluid where the brake fluid should be. I had to pay to get everything drained and refilled. NOW my ABS sensor light is on. Thanks, guys at Oilstop!
Business response:
Nicolette, We are very sorry your husband’s recent visit to our Norwalk Oilstop was not up to the normally high standards we’re known for. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you both. Looking forward to hearing from you.
I was clearly overcharged for a non-synthetic oil changed today for a 2016 Jeep Cherokee ($85)! Partly due to an additional bogus up charge for a paper oil filter, an extra quart of oil that I definitely didn't need because I just added a quart last week, but I didn't argue with the tech because the oil had already been drained from the car. Here's what really pisses me off...the fact that I didn't even write a bad review when the same location installed a defective oil filter which caused the oil to drain almost complet... read more
I have been coming to this location forever, I always appreciate the quick and honest service but the reason I write my review after all these years is from my recent service with the techs Anthony and Jaydin. Anthony helped me switch to a full synthetic oil as opposed to a blend with his insight and knowledge on what the difference was. I know that most people can just look it up on the internet but having their insight while having my car serviced is a reminder that this location helps car owners who are typically skeptica... read more
Wow affordable, free soda, free car wash and free 90 day top off of oil if your oil leaks like mine
Awesome place! The most easiest experience I've had while changing my oil. The employees are all super friendly and helpful! They make you feel super relaxed while you're waiting, but their also fast at their job. Proficient would be a better choice of word because they know what they're doing. It can get stressful or frustrating visiting these types of establishments because they always try to upsell you things. This oil stop does not, the most they've offered was to replace my air filter because it was very dirty. Other th... read more
They provide us complimentary drink and I got military discount. Both Antony were very professional and helpful!
Business response:
Thank you, Phoenix, for a great review!
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,120 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.