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Oilstop Drive Thru Oil Change

4.7

About this business

Location details

11040 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,073 reviews
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Daniel M.'s profile image
Daniel M. 
rating
3 years ago

And who says great customer service isn't available anymore these days. These guys are spot on. 

Business response:

We appreciate the review Daniel! 

Ana V.'s profile image
Ana V. 
rating
3 years ago

I went here (although a little out of the way) because of the reviews. Let me tell you, it was great. Service techs were so polite, friendly and professional! And the perks! Omg, they offered a big selection of beverages while vehicle was being serviced. They showed me the color of my fluids and new ones to compare. They cleaned my windshields, added air to my tires, oiled hinges on doors and never made me feel pressured to buy any extra service. Will definitely be going back!!! 

Nicolette H.'s profile image
Nicolette H. 
rating
3 years ago

I LOVED this place, but today, NOT so much. Last week my husband went to get the oils topped off. After driving to work this morning, I called my husband to tell him the truck was shaking and the brakes felt weird. He took my truck to a mechanic, and the mechanic told us that someone put the power steering fluid where the brake fluid should be. I had to pay to get everything drained and refilled. NOW my ABS sensor light is on. Thanks, guys at Oilstop! 

Business response:

Nicolette, We are very sorry your husband’s recent visit to our Norwalk Oilstop was not up to the normally high standards we’re known for. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you both. Looking forward to hearing from you. 

J H.'s profile image
J H. 
rating
3 years ago

I was clearly overcharged for a non-synthetic oil changed today for a 2016 Jeep Cherokee ($85)! Partly due to an additional bogus up charge for a paper oil filter, an extra quart of oil that I definitely didn't need because I just added a quart last week, but I didn't argue with the tech because the oil had already been drained from the car. Here's what really pisses me off...the fact that I didn't even write a bad review when the same location installed a defective oil filter which caused the oil to drain almost complet... read more

Isaac Z.'s profile image
Isaac Z. 
rating
3 years ago

I have been coming to this location forever, I always appreciate the quick and honest service but the reason I write my review after all these years is from my recent service with the techs Anthony and Jaydin. Anthony helped me switch to a full synthetic oil as opposed to a blend with his insight and knowledge on what the difference was. I know that most people can just look it up on the internet but having their insight while having my car serviced is a reminder that this location helps car owners who are typically skeptica... read more

Jason S.'s profile image
Jason S. 
rating
3 years ago

Wow affordable, free soda, free car wash and free 90 day top off of oil if your oil leaks like mine 

Jeremy S.'s profile image
Jeremy S. 
rating
3 years ago

Awesome place! The most easiest experience I've had while changing my oil. The employees are all super friendly and helpful! They make you feel super relaxed while you're waiting, but their also fast at their job. Proficient would be a better choice of word because they know what they're doing. It can get stressful or frustrating visiting these types of establishments because they always try to upsell you things. This oil stop does not, the most they've offered was to replace my air filter because it was very dirty. Other th... read more

Phoenix T.'s profile image
Phoenix T. 
rating
3 years ago

They provide us complimentary drink and I got military discount. Both Antony were very professional and helpful! 

Business response:

Thank you, Phoenix, for a great review! 

Eric H.'s profile image
Eric H. 
rating
3 years ago

My go-to for oil changes! High energy culture with employees who are eager to get the job done. They do throw lots of sales pitch but nothing unnecessary. They also offer free drink, car wash down the street. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,073 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.