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Oilstop Drive Thru Oil Change

4.7

About this business

Location details

11040 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,130 reviews
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Bee A.'s profile image
Bee A. 
rating
a year ago

I went there for the first time and they have a bell that rings to let them know you're there. Nobody came , another car comes a few mins later and they right away go say hi to him. Still waited and nothing. I don't know why they have 5 stars. 

Britney R.'s profile image
Britney R. 
rating
a year ago

This place is amazing. I've gone to this location a couple times for an oil change and it has never disappointed. Each time I've received exceptional service by these professionals. As a woman, going to get any services on a car is daunting, and frankly just horrible, but not here. I felt so comfortable and they accepted my "no thank you" answer when they gave their sales upgrade pitch. I will not go anywhere else. Prices were reasonable and the service took about 30 minutes, which is amazing. You stay in your car the whole ... read more

Business response:

Thank you for the positive review Britney! 

Bill T.'s profile image
Bill T. 
rating
a year ago

What an awesome group that provides great service. The team was thorough and detailed on each of the 33 point inspections and oil change. We felt like they looked at each inspection item and our vehicles performance. The communication and customer service is likely the best we've had at a oil change facility, will return. The attention to detail and professionalism was perfect. Even upselling on each item was done very well, keep up the good work. Hopefully the next time we go we will see a female in the shop. 

Business response:

Bill, we appreciate the excellent review! 

Ronald Z.'s profile image
Ronald Z. 
rating
a year ago

Took the wife's older Nissan Sentra there for an oil change. I knew they would mention other things I have already done over the last couple of years (transmission fluid exchange and other services) so I was prepared for that. What I wasn't prepared for is the service. It is like driving into a pit stall at a NASCAR race. I'm sorry I forget their names but I as swarmed after the man took my initial information down. People going all over the car inspecting what they say they would. They did go for the sales pitches of certai... read more

Business response:

Ronald, thank you for the detailed review. We appreciate it! 

Yoseline P.'s profile image
Yoseline P. 
rating
a year ago

They are very professional and they do their best to keep the customers happy . I was way due for an oil change it was a bit of a wait . But they kept coming to update me it was my turn soon , even offered us drinks while we wait . I was grateful since my 5 years olds patience was running thin . Oscar was the one who really explained everything my car was going to be needing soon . He was very nice to all my questions I had . I left with my car feeling much better . Thank you oil stop will be back ! 

Business response:

Yoseline, thank you for the excellent review! 

Adriana S.'s profile image
Adriana S. 
rating
2 years ago

Great place for oil change and a quick but thorough checkup on other fluids. You stay in your vehicle while they work. A complimentary drink is offered and a coupon for free carwash too! Friendly staff is a big plus, I recommended this place 100%. 

Business response:

Adriana, we are thrilled you had a great experience. Thank you for the review! 

Mandy D.'s profile image
Mandy D. 
rating
2 years ago

The staff here are extremely friendly, attentive, and professional. I came in yesterday with the impression I was due for an oil change. Collin was transparent and informative, explaining that I was not yet due and that I only needed a quart. I felt very taken care of and like they had my best interest. As someone who knows nothing about cars, going to get service done can be intimidating as you fear being taken advantage of, but this place made me feel very comfortable. Great experience and will be returning. 

Nikko S.'s profile image
Nikko S. 
rating
2 years ago

Had some gentleman named Kory help me out today and he killed it. Was super thorough, dude was the best. Actually checked my oil and made sure I needed it, went in earlier then needed. He was looking out for me forsure, good man. Had Bruce as well and he was super helpful . Good spot 

Jon F.'s profile image
Jon F. 
rating
2 years ago

Love getting my oil change here! Best customer service in my City of Norwalk. Staff very knowledgeable of what they do would definitely recommended to fambam and friends 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,130 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.