This profile has been claimed by the business owner or representative.
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Took the wife's older Nissan Sentra there for an oil change. I knew they would mention other things I have already done over the last couple of years (transmission fluid exchange and other services) so I was prepared for that. What I wasn't prepared for is the service. It is like driving into a pit stall at a NASCAR race. I'm sorry I forget their names but I as swarmed after the man took my initial information down. People going all over the car inspecting what they say they would. They did go for the sales pitches of certai... read more
Business response:
Ronald, thank you for the detailed review. We appreciate it!
They are very professional and they do their best to keep the customers happy . I was way due for an oil change it was a bit of a wait . But they kept coming to update me it was my turn soon , even offered us drinks while we wait . I was grateful since my 5 years olds patience was running thin . Oscar was the one who really explained everything my car was going to be needing soon . He was very nice to all my questions I had . I left with my car feeling much better . Thank you oil stop will be back !
Business response:
Yoseline, thank you for the excellent review!
Great place for oil change and a quick but thorough checkup on other fluids. You stay in your vehicle while they work. A complimentary drink is offered and a coupon for free carwash too! Friendly staff is a big plus, I recommended this place 100%.
Business response:
Adriana, we are thrilled you had a great experience. Thank you for the review!
The staff here are extremely friendly, attentive, and professional. I came in yesterday with the impression I was due for an oil change. Collin was transparent and informative, explaining that I was not yet due and that I only needed a quart. I felt very taken care of and like they had my best interest. As someone who knows nothing about cars, going to get service done can be intimidating as you fear being taken advantage of, but this place made me feel very comfortable. Great experience and will be returning.
Had some gentleman named Kory help me out today and he killed it. Was super thorough, dude was the best. Actually checked my oil and made sure I needed it, went in earlier then needed. He was looking out for me forsure, good man. Had Bruce as well and he was super helpful . Good spot
Love getting my oil change here! Best customer service in my City of Norwalk. Staff very knowledgeable of what they do would definitely recommended to fambam and friends
Kory and Anthony were both great! Helped me with no questions.. true expensive but much needed!
I went on my lunch break for an oil change. Took a little longer than I expected but it was well worth the excellent proper full service. Customer service and professionalism was on point. Will definitely recommend and return.
This was my first time here. I called and spoke with David, the manger over the phone. He provided the wait time and the process to which I made my decision to go down for my oil change. The staff, Kory and Collin serviced my car. Let me tell you- their manners and polite disposition has me sold as a new returning client. As a Manager of a financial institution myself, I value the importance of customer service, class and etiquette. This place is great. Thank you to their Manager, David and staff, Collin & Kory.
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,148 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.