Oilstop Drive Thru Oil Change's cover image

This profile has been claimed by the business owner or representative.

Oilstop Drive Thru Oil Change

4.7

About this business

Location details

11040 Firestone Blvd, Norwalk, CA, 90650, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,257 reviews
Select a rating
Ray S.'s profile image
Ray S. 
rating
4 years ago

I sent my employee to get an oil change done. They charged more than $110 for the "oil change only". Every other place is about $ 50 ~ $70 with synthetic oil. They clearly overcharged. I should have not sent my employee here. 

LORY G.'s profile image
LORY G. 
rating
4 years ago

After a terrible experience elsewhere, I found this spot on yelp. They took the time to explain everything they were doing, before they did it. They offer all these extras, but also start off with, "don't feel obligated to say yes." I'm extremely happy with the service they performed on my car and will definitely come back next time I need my oil changed. 

Lucy T.'s profile image
Lucy T. 
rating
4 years ago

I was really surprised how awesome they were at this oil change place! I actually had oil that I had bought where my friend was going to change the oil for me. Unfortunately they weren't able to change the oil so this place actually let me use my own oil which was expensive oil. They just charge me $40 to change the oil and it was awesome! 

Christian S.'s profile image
Christian S. 
rating
4 years ago

They over due it on tryna sell you some else you can't strictly go for what you want lol no offense , it's kinda annoying maybe offer couple of things but they can't take "no it's fine thank you " oil changes never took me 45 minutes to do (starting time from when I drove up to the panel and left) 

Merissa O.'s profile image
Merissa O. 
rating
4 years ago

Wow, I don't understand why I was wasting my time (usually 3-4 hours) at a dealer when I could've just been driving 2 mins from home to get such friendly customer service and not to mention fast and efficient service! Thank you to Andrew (assistant manager) and his team today for a wonderful experience! I was also offered a beverage while I waited and also received a free car wash. Looking forward to these easy hassle free oil changes from now on, no more wasting my time at a dealer. 

C G.'s profile image
C G. 
rating
4 years ago

This was my first time getting my new car serviced. I originally had an appointment scheduled to get it served at my CarMax dealership but came to this place because it is minutes from my house. BIG MISTAKE. I was told ahead of time it was an oil change (I foolishly agreed to the most expensive kind), top off of fluids, tire pressure check and car wash. Sitting there was one giant up sell. I sat in my car with the window down and literally every few minutes an employee would approach me trying to sell me something on top of ... read more

Business response:

CG, We’re sorry your recent visit to our Norwalk Oil Stop was not to your satisfaction. When you come into any one of our locations for the first time, we will ask you if your vehicle’s key components, such as your transmission, have been serviced, and if so, when. If you don’t recall if a particular component has been serviced, and your vehicle has, for example, 50K or so miles on it, we are obliged to ask if you would like that service performed right away. Our service philosophy is simple: We want to help you take such go... read more

Alexis S.'s profile image
Alexis S. 
rating
4 years ago

If you're a girl and want to go somewhere you feel safe and comfortable getting your car serviced - go here! The entire crew was super professional, respectful, and efficient. 

Liz E.'s profile image
Liz E. 
rating
4 years ago

Wow wow wow! We came to visit some family in the area and needed an oil change, found this place and I can not rave enough about their customer service! I swear you felt like royalty here, immediately offered us a hot/cold beverage, explained any recommendations to us and didn't pressure us or treat us different Bc we didn't choose to move forward with the recommendations. They checked and topped off all the cars fluids, replaced the tire caps (for FREE) gave us a car wash, I mean we got THE WORKS! Would highly recommend the... read more

Alex D.'s profile image
Alex D. 
rating
4 years ago

Literally THE BEST service I've ever had from any establishment ever. The men here are literal angels, not to mention super hunky and gentlemanly. So extremely satisfied with my oil change today. I'm sure if I asked for a spare kidney they would have obliged. You need to go here. Right now. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,257 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.