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Oilstop Drive Thru Oil Change & Car Wash
- Oil Change Stations
- Santa Fe, NM
About this business
Location details
3561 Cerrillos Rd, Santa Fe, NM, 87507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The people who work here at work extraordinarily nice. I did not get my offered water but I did get $185 oil change in a mini Cooper which is absurd. They nickel and dime you they charge $65 just to look at your car, I didn't understand what that meant. I was sure he told me it was seven dollars a quart for oil. I've never had it broken down that way. I've always gotten the whole price before this type of piece meal. This was an incredible rip off, and I am so disappointed because they were such lovely people, as the manager... read more
Business response:
We're very sorry your recent visit to our Santa Fe Oilstop was not to your liking. We cannot locate your visit in our computer system, so would you please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you.
Waited 10 minutes before an attendant greeted me. Waited an additional 30 minutes without further contact. Only two people visible working. Two cars in bays four other cars waiting. I left. You need to hire more staff! I've had years of excellent service from Oilstop prior to this.
Just had my truck washed and they did a horrible job. Waste of $40 + tip. Windows were not wiped inside and missed drying spot all around. They have really gone down in service.
Business response:
Kenneth, We are very sorry your recent experience at our Santa Fe Car Wash was so less than excellent. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you.
Suck a waste of money and time. Stayed waiting in line for over an hour for a rush job on the interior. i didn't even have time to look over the car before they're rushing me out of the way for the next car. I saw them take the mats out of the other car but didn't even pull my mats out didn't wipe down most of the car. They actually made my car look worse with dirt streaked marks from their dirty rags. Go spend your money somewhere that deserves it.
Super efficient with the oil change. Always long queues probably because of good speedy service. Same with the car wash. I had a free exterior wash with the oil change and the people who dried my car off wiped down the interior windows as well to get the dog nose smooshes off. So nice!
Business response:
Thank you, Jordan, for this great review and for trusting your vehicle to us!
they charge arm and a leg and can't vacuum under the seats... wow Was told that was a detail asked for details st 3 and was told they could not do a detail at that time because we close at 5.... do they want business or not....
Business response:
Troy, We’re very sorry your recent experience at our Santa Fe Car Wash was not up to the normally high standards we’re known for. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you.
Stopped in for a drive thru oil change took over an hour just sitting oil change was great price don't get any extras
Business response:
Michael, We’re sorry your wait for service recently at our Santa Fe Oilstop took longer than you anticipated. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you.
This place is horrible! Went in for oil change. I was charged over hundred dollars and change with the coupon!
Business response:
Mike, We’re very sorry your recent experience at our Santa Fe Oilstop was not what you expected. Please forward your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you.
After many years of using Jiffylube for my periodic oil changes, I have now found my favorite and it is definitely not Jiffylube. After waiting about 45 minutes and my automobile was still not in a service bay I decided to leave the Jiffylube at Cerrillos and St. Michaels and look for another. Much to my surprise, I was able to pull right in to the service bay at the Oilstop further down on Cerrillos. The manager, Adam could not have been more courteous and helpful! I could go on and on about how pleased I was but suffice it... read more
Business response:
Thank you, Rodger, for the good, insightful review! We'll look forward to serving you again!
Frequently asked questions about Oilstop Drive Thru Oil Change & Car Wash
How is Oilstop Drive Thru Oil Change & Car Wash rated?
Oilstop Drive Thru Oil Change & Car Wash has a 4.4 star rating with 1,228 reviews.
When is Oilstop Drive Thru Oil Change & Car Wash open?
Oilstop Drive Thru Oil Change & Car Wash is closed now. It will open tomorrow at 8:00 a.m.