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Oilstop Drive Thru Oil Change & Car Wash

4.4

About this business

Location details

3561 Cerrillos Rd, Santa Fe, NM, 87507, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,304 reviews
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Hershel L.'s profile image
Hershel L. 
rating
4 years ago

It's a great place to get your car washed. It's a wee bit expensive for a expensive for a regular car wash! It was $34.50 and I had to bring it back as the windshield was not cleaned well and when the water sport hit the sun. I could hardly see. It was close to closing time, but I don't think I'll be back. 

Alex H.'s profile image
Alex H. 
rating
4 years ago

I have been using Oilstop Carwash for many years and been very satisfied. This time I paid $39 (including 20% tip) for an exterior and interior wash. The guys did not open the back hatch to vacuum nor did they wash the interior rear window. To make things worse there was a loud noise when my car was going through the wash, I jumped up to look and my car was coming out. Later when I stopped and put something in the back of my car, I noticed that the bumper had deep scratches in the paint. It looks to me that I have to search ... read more

Nancy A.'s profile image
Nancy A. 
rating
4 years ago

I brought my Toyota Tacoma in for a wash and interior cleaning today, bought the top-level package and it was a mess. The exterior had water marks and the passenger side windows were not wiped off, random sticky patches on the exterior were never cleaned off, and the windshield was grimy all around the perimeter. The interior was terrible, they evidently didn't even notice that it had a back seat until I asked them to go back and clean it. A total waste of time and money. I am terribly disappointed. 

Business response:

Nancy, We’re very sorry your recent visit to our Santa Fe Car Wash was not up to the normally high standards we strive for, and we would like to try and make this right for you. Please send your contact information to us at guestservices@oilstopinc.com. We’ll look forward to hearing from you. 

Luna S.'s profile image
Luna S. 
rating
4 years ago

Thank you for providing excellent customer service! I truly believe this company provides a good value for the service. I'm very happy you guys exist and happy that I get to support a local business! 

Shelby B.'s profile image
Shelby B. 
rating
4 years ago

Isome white residue is on all door panels and interior surfaces that were cleaned. I called to ask if they could fix it and they said no but I could pay $200 for a detail. I guess they don't care 

Leslie C.'s profile image
Leslie C. 
rating
4 years ago

They double charged me for oil change. I posted a negative review on YELP. Manager responded and said he needed info on the transaction. I sent him a pic of the bill. No response. Dishonest business. 

Business response:

Leslie, We're very sorry your recent visit to our Santa Fe Oil Stop was so much less than the normally high standards we're known for. We cannot locate your visit in our records, so would you please send your contact information to guestservices@oilstopinc.com, as would like to try and make this right for you. Looking forward to hearing from you. 

Steven F.'s profile image
Steven F. 
rating
4 years ago

Good quick oil change which includes a thorough inspection, toping off of fluids, etc. They keep you informed throughout the process (show you the dipstick etc.). Very entertaining banter between workers. They do try to sell you additional services and additives but you can just say "no thanks". 

Eileen L.'s profile image
Eileen L. 
rating
4 years ago

This place came highly recommended to me so I thought I would give it a try. First off they tell you they're not on commission so they won't try to sell you anything. But they will offer you something to drink as soon as you come in for your time in the car. I like sitting in my car as opposed to a waiting room. So does my dog. I do feel confident in the abilities of this team. Someone is underneath the car draining fluids and the team on the ground floor is calling down and confirming the customer services. The team shows y... read more

Warren K.'s profile image
Warren K. 
rating
4 years ago

The Oilstop employee put the wrong weight of oil in my daughter's car, then refused to communicate with her about it; he would only speak to her boyfriend about the issue. Adding insult to discrimination, the Oil Stop employee charged her double for the oil change. Her vintage 4Runner is not built to use the low-viscosity oil that the attendant put in it. He should know better and should not discriminate against people based on their gender. Very disappointed in Oil Stop in Santa Fe. 

Frequently asked questions about Oilstop Drive Thru Oil Change & Car Wash

How is Oilstop Drive Thru Oil Change & Car Wash rated?

Oilstop Drive Thru Oil Change & Car Wash has a 4.4 star rating with 1,304 reviews. 

When is Oilstop Drive Thru Oil Change & Car Wash open?

Oilstop Drive Thru Oil Change & Car Wash is open now. It will close at 6:00 p.m.