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Oilstop Drive Thru Oil Change & Car Wash

4.4

About this business

Location details

3561 Cerrillos Rd, Santa Fe, NM, 87507, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,228 reviews
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Jane D.'s profile image
Jane D. 
rating
6 years ago

This was the best oil change experience my husband and I have ever had. The service was outstanding. Ben, Jon and Javier made our day! We are traveling coast to coast from Indiana and they were able to get in and out with our class B camper van flawlessly! I would highly recommend this place to anyone in the area. A+ service across the board. So charming. Thank you guys!! We will definitely be back. 

Frederico H.'s profile image
Frederico H. 
rating
6 years ago

oil stop ruined my transmission on my 2009 f150 ford cost me 2700.00 to repair out of pocket Fred Herrera Pecos They never reimbursed me. 

Mary F.'s profile image
Mary F. 
rating
6 years ago

I was visiting Santa Fe from out of state, and I needed to get an oil change. This business was an excellent choice for me. Their service was fantastic and they explained everything that they were providing step-by-step.It was fine to say "no thank you" to some of the additional treatments offered with the oil change. They were also able to replace a windshield wiper blade. So it was a one stop shopping experience and I would recommend it highly. It was also the first time that I've got an oil change and remained seated in t... read more

Ariana Y.'s profile image
Ariana Y. 
rating
6 years ago

These guys dont even deserve 1 star.. I got a basic wash just inside and out, plus I asked for dog hair removal.. came out to $31. They estimated my time of wait to 25 minutes, which I was totally fine with. An hour went by and they told me my car was done, but all I did was look in the window and I could still see a BUNCH of dog hair. So I told the manager who was no more than useless, he had a guy get more dog hair out he said.. and an hour later I ask for my first receipt so I could see what time I came in. I got there no... read more

Business response:

Ariana, I checked with the car wash owner, and he is very apologetic for your far less than excellent experience recently. Further, he has asked me for your contact information, so they can at least refund your money. You can send this information to us at guestservices@oilstopinc.com. On behalf of the Oilstop Drive Thru Oil Change and Car Wash in Santa Fe, we are very sorry for your experience. Please allow us to make this right, and toward that end, we will look forward to hearing from you. 

Debbie R.'s profile image
Debbie R. 
rating
6 years ago

Several months ago, they tore the side of my leather seat with something sharp during a car wash. I did not notice for several days and never complained about it to them. Today, they tore the leather on the steering wheel. I showed it to them immediately and they claimed they did not do it. Guess it was the wind. I asked for a refund and head rag guy told me to see the manager tomorrow. 

Pauline T.'s profile image
Pauline T. 
rating
6 years ago

Best car wash in Santa Fe! Other car washes don't pay attention to detail. Car comes out still dirty. Do t get bugs off windshield. Great staff as well. 

Patti A.'s profile image
Patti A. 
rating
6 years ago

Seriously the best oil change customer service in my life an I am 68 yrs old. Fun, friendly, happy and joyous group of gentlemen. We are from out of town. I wish these guys were in Louisville, KY. You will not be disappointed. 

Ginger C.'s profile image
Ginger C. 
rating
6 years ago

Love Oilstop! I've been taking my cars here for years and LOVE the service. Friendly technicians take care to make sure you understand what's needed on your car. The techs will even bring you a soda or water while you wait in your car. Then...you even get a coupon for ten bucks off a carwash next door! I just like friendly places like Oilstop. 

Business response:

Ginger, We appreciate your taking the time to give our Santa Fe staff such a great review! We hire nice people and train them to be the best they can be. We're very pleased you enjoy them! 

Ruthann T.'s profile image
Ruthann T. 
rating
6 years ago

Thought it was a car wash where you could stay in your car. Not so. Paid extra for mud removal in wheel well. Did a half way job. 

Frequently asked questions about Oilstop Drive Thru Oil Change & Car Wash

How is Oilstop Drive Thru Oil Change & Car Wash rated?

Oilstop Drive Thru Oil Change & Car Wash has a 4.4 star rating with 1,228 reviews. 

When is Oilstop Drive Thru Oil Change & Car Wash open?

Oilstop Drive Thru Oil Change & Car Wash is closed now. It will open tomorrow at 8:00 a.m.