.jpeg)
This profile has been claimed by the business owner or representative.
Peaden Air Conditioning, Plumbing & Electrical
- Heating & Air Conditioning/HVAC
- Pensacola, FL
About this business
Location details
8811 Grow Dr, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spent A LOTSA cash with PEADEN maybe PEADON (don't trust them) after they replaced my entire hvac unit that then never worked for more than a few months. They blew it off a manufacturer's defect but never replaced the unit just made bullshit repairs which always failed the following season. I am on m fourth year with no AC.
Business response:
Hello Marisa, We are truly sorry to hear about the frustration you’ve experienced with your HVAC system and the ongoing issues you described following your installation. We understand how upsetting it is to make such a major investment and feel like the problems have continued unresolved over time. Here at Peaden, our team always strives to make things right for our customers, and we are very sorry to hear that you feel we have fallen short of that expectation. Your concerns have been passed along to our management team fo... read more
I had my entire HVAC system replaced by Peadon and also purchased their maintenance membership. Unfortunately, every maintenance visit turned into them "finding" something wrong. The biggest red flag was being told that my 3‑year‑old system needed a full coil replacement. The part was under warranty, but Peadon still charged nearly $3,000 for labor. I later learned their maintenance techs earn a percentage of the repair bill, which explains why issues were constantly being identified. A system this new should not require m... read more
Business response:
Hello Alex, We appreciate you for taking the time to share this feedback and we are truly sorry to hear your experience left you feeling this way. Our technicians are trained to make customers aware of any concerns they observe during a visit because we always want to be transparent rather than leave anything unaddressed. However, we completely understand how that can feel overwhelming over time and we sincerely apologize if it came across as anything other than genuine care. We were unable to locate an account under your ... read more
They are totally out for money..Don't believe the $59 deal..They will find all kinds of things wrong with your AC..They also cancel appointments if you don't call them back immediately..$59 turns into thousands..DO NOT USE THESE PEOPLE!!
Business response:
Hello Annette, Thank you for taking the time to share your feedback and we are sorry to hear your experience left you feeling this way. We do want to note that our records indicate a completed appointment was not actually carried out, so we would love the opportunity to connect directly to better understand your concerns and ensure everything is addressed properly. Our technicians are trained to flag any potential issues they discover during a visit — not to pressure, but to make sure our customers are never caught off guar... read more
After several telephone calls, Peaden agreed to a reasonable refund. Saddle valves are outdated, so t-valve was required to bring it up to code. November 28, 2025, I was charged over $1400 for installation of about 6 feet of tubing to the icemaker and a new t-valve. I would give zero stars if it was available. The technician was here exactly one hour. (No complaints about him.) Half of that hour was spent looking for an outside cutoff valve which proved unnecessary. Trying to reach a manager by phone has proven impossible.
I paid $49 for a check up and the technician told me he had found issues with my air conditioner and stated I needed one and a half pounds of freon, when he quoted me a price of $450 I had to laugh. A cold my brother, who has air conditioner, service company in Bandera, Texas. He stated that he would charge $150 for the same Freon service. My message to the owners of you're overhead is so high that you have to rip people off you shouldn't be in business.
Replaced my HVAC system in 2022 and the AC is nonfunctional EVERY year since. They come out promptly and make excuses about how the outside unit has a factory defect and patch it up only to have it fail the next year instead of replacing it. Luckily for me I have a 20+ year old unit my the attached apartment (which they keep trying to get me to replace) that works great. Didn't even bother calling them this year as tired of the same old runaround. 70 year old retiree tired of being screwed.
Peaden is a buyer's beware company. They have little to no light commercial experience ever. I called them out to diagnose and replace some components in three condensers. The attached photos show they do not care about leaving a clean finished product. I don't even want a refund, I wanna see them burn for this. I knew the price was too good to be true. First condenser is covered in oil, the second one shows a hack brazing job which destroyed our brand new compressor, and the third is a poorly mounted fan blade that fell of... read more
Don't use these rip off artists charged my daughter $508 to clean drain line and quoted $3100 for UV lights and thoroughly clean drain line.
Called to schedule an electrical repair. The representative said they can be at my residence today and that I would get a call with the exact time. A short time later I was called and the time of 5:30pm was set. Our family's Friday night plans were canceled and we were at the house before the scheduled time. We waited for over an hour after the scheduled time and nobody showed up or called. I called into the office where I was told that my appointment was canceled because they said that I did not answer a call from their dis... read more
Frequently asked questions about Peaden Air Conditioning, Plumbing & Electrical
How is Peaden Air Conditioning, Plumbing & Electrical rated?
Peaden Air Conditioning, Plumbing & Electrical has a 4.8 star rating with 6,762 reviews.
When is Peaden Air Conditioning, Plumbing & Electrical open?
Peaden Air Conditioning, Plumbing & Electrical is closed now. It will open on Monday at 8:00 a.m.