Peaden Air Conditioning, Plumbing & Electrical

CatfishCarl S. 

on Yelp

10 months ago

I got Peaden to install a new air conditioning unit in my house in Navarre. Old one could not keep home cooler than 80 degrees in the peak of summer. They ensured me that this new unit would be able to keep the home much cooler than the previous unit. The new unit is no better at keeping the home cool as the old unit which is really disappointing. I also had them install a HEPA type filter when they installed the new unit. Everytime I go to replace the filter for the AC it pops a breaker on the unit and we are left to makin... read more

Rs 8. 

on Yelp

a year ago

I set an appointment with this company , Here Comes appointment day they called by noon and canceled the appointment I rescheduled for a week later to adjust for their issues Here Comes second appointment day I wait around all day long for technician who never calls I call at 4:00 p.m. that evening to see what's going on woman on the phone told me that I'm on the schedule but they want to reschedule my appointment I told her no that's okay I'll just cancel and take my business elsewhere very unprofessional people have lives ... read more

Rick F. 

on Yelp

a year ago

My neighbor called out Peaden for service. They pulled into my front yard with no respect for my property. As you can see from the pictures the left tire tracks right through my decorative sand. I don't understand why some people( this service tech) cannot respect property. Now I have to fix what this company representative did. I may be hesitant to ever use this company if that's the way they operate. 

Mahmoud R. 

on Yelp

a year ago

These people are some of the biggest scammers in the business. Everything the tech they sent said, was a lie! I got a second opinion from Lee Heating and Cooling in Pensacola, and Chad Brown checked every repair they claimed needed to be done ASAP. Not one was true, and we are talking thousands of dollars. This technician from Peaden was so cunning that he showed me a set of false A/C readings on his notebook computer - Chad, with Lee Heating & Cooling showed me the real readings and that the refrigerant for the A/C was ... read more

Nancy M. 

on Yelp

a year ago

The worst. Asked for a service call bc the AC flow seemed less in back bedroom. Technician said everything was fine that the room just held heat. Suggested a splitter and set up another appointment. He then Decided to change a filter in my unit that was behind the units' drain line. 2 days later, we see the drain line is leaking on the floor. Thank god we had to open that closet to get out a broom or it may have leaked for weeks. Called Peaden who wanted to charge us a $250 weekend fee to come back. We had already pa... read more

Dawn .. 

on Yelp

a year ago

I had a mini split installed in a mother in law suite in November 2023. It stopped working in December 2023. Called for repair. Broke again in December 2023. Called for repair and noted my parents were 86 and 78 years old. I request a call back. No call from GM or quality assurance who said they would call. Parents stopped living in the unit in January 2024 due to health. Discovered the unit wasn't working again in May 2024 when they were getting ready to move back in. Tech fixed after waiting several days. Parents ended up... read more

Katie F. 

on Yelp

a year ago

I don't think this is a reputable business. I called peaden about my ac having issues. It turned out to be the drain line was clogged. The guy came in and told us that and also quoted us 8K in hospital grade UV lights and said there was mold all over my machine. (There wasn't). I told him to take his stuff and leave and I will unclog the drain myself with a bottle of $5 bleach. Then I left a review for them on google about my experience and they tried to make me out to be a liar about my quote. See the receipts below! Do... read more

Shaun R. 

on Yelp

a year ago

My review would be 0 stars for that is what I received. I was rescheduled twice for a serious issue with an outdoor box over a period of a month. I gave up. I asked the service person how many times she experienced potential customers experiencing months long delays in service and she evaded the question. Unacceptable. 

Norman Z. 

on Yelp

a year ago

So here is the reply by Peaden as to my dispute with them. That they will only due repair work while they have not been paid in full. After that you will have to involve the BBB and get a lawyer. During the course of the project up until they receive full payment. They cause damage and will try to haggle with you and deprive you of your first amendment rights by stating we will do the repair work after you remove the one star rating. Direct violation of your freedom of speech. Thank you for your feedback Mr. Zaldivar. We ap... read more