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Pediatric Associates - Pembroke Pines

4.2

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Location details

400 North Hiatus Rd, #105, Pembroke Pines, FL, 33026, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Tue8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Wed8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Thu8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Fri8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.21,798 reviews
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Demetrius C.'s profile image
Demetrius C. 
rating
2 years ago

First and foremost I would like to inform everyone that not all pediatricians that work at pediatric associates are bad. That being said Dr. Kiang did not show much concern to me and my wife's son. We showed up for our son's one month routine appointment and everything went well. Later that day he started throwing up his breast milk which made me and my wife concerned. He literally threw up every feeding . We made an appointment 3 days later to ask kiang what was wrong and what we should do. Dr. Kiang told us that maybe w... read more

Chloe H.'s profile image
Chloe H. 
rating
3 years ago

Takes forever for your name to be called and and for your appointment. They need to hurry up . 

Trista P.'s profile image
Trista P. 
rating
3 years ago

I would rate this lower if I could. I took my (then) 3 year old here for a rash, low grade temperature, and severely stiff neck. I expressed my concern for Meningitis and the Dr chuckled and shrugged me off saying that was such a rare disease despite having symptoms of it. He was tested for strep, it was negative. The doctor sent us home with antibiotics claiming it was an ear infection. We came back 4 days later for the same exact symptoms and the PA immediately sent us to the ER. Which is apparently standard protocol for h... read more

K A.'s profile image
K A. 
rating
3 years ago

Made an appointment for my son to be seen, he has a swollen eye and it's red and he can't open it, they call me and leave me a message 3 hours before the appointment was to take place, they canceled the appointment, they "don't have doctors" really? Just cancelled it. Time to find us a different pediatric provider 

Business response:

K. A., we are so sorry about your most recent experience. We would like to talk about your experience. Please contact us at your convenience at 954-414-7745 or customerservice@pediatricassociates.com. 

Kathy V.'s profile image
Kathy V. 
rating
4 years ago

Your "assistant office manager" Daphne needs to learn how to address parents if she's going to be giving "orders". I came in to request immunization records for my daughter, and instead of speaking to me as an adult, who also happens to be a medical professional, she had a hostile tone and condescending demeanor, telling a staff member standing next to her as if I'm not standing there, "I'm not giving HER an extension". I simply inquired about the vaccine schedule, her nasty attitude wasn't warranted, I hope she is not invol... read more

Business response:

Kathy, we are disappointed to hear that you did not have a more positive experience with us. Please know you can reach out to us at 954-414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you. 

Yolanda G.'s profile image
Yolanda G. 
rating
4 years ago

Honestly if I could give a rating of zero I would. My child was waiting for over 45 mins and the doctor would not see him. Not to mention I had an appointment. I asked to speak to the manager or doctor and the front desk staff kept giving me the run around. They waste people time over and over again. I you care about your child you will pick another location. 

Business response:

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for the feedback, Yolanda G. Please know you can always contact us at customerservice@pediatricassociates.com. 

Yanet G.'s profile image
Yanet G. 
rating
4 years ago

If I could give 0 starts it'd be it. Avoid going to this location is horrible, non customer service skills, I needed a physical form filled out since my son is a patient there. And after 5 days no one called me, no follow up nothing. I went to see if the forms were ready and the Dr didn't sign anything. They send me to another facility for the Dr to fill it out. Because the first time the nurse sent it to the wrong place. They just said sorry we can't help you. Really?? After 5 days no one called me to let me know anything. ... read more

Business response:

It's discouraging to see that you had a negative experience. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation. 

Rika D.'s profile image
Rika D. 
rating
4 years ago

I have been on hold for 2 hours to get my sick child to be seen today. I get someone live after 2 hours that can't help me today and can't do nothing ask him to transfer me to a nurse to ask medical question he hung up. I called back another long hold and they said the nurse will answer the question within 2 days. How do any of these measures help out a sick child???? 

Business response:

Thank you for the feedback, Rika D. We are fervently working on solving our wait time issues. We want to thank you for your patience! Please know you can always contact us at customerservice@pediatricassociates.com. 

Amy M.'s profile image
Amy M. 
rating
4 years ago

I have been coming to this office for than 30 years and in the last few years the staff has been rude and the service is horrible. No matter what time of the day we make an appointment we wait over an hour to see a doctor for roughly 5 or 10 minutes. Stop booking so many patients at once. 

Business response:

Amy M., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation. 

Frequently asked questions about Pediatric Associates - Pembroke Pines

How is Pediatric Associates - Pembroke Pines rated?

Pediatric Associates - Pembroke Pines has a 4.2 star rating with 1,798 reviews. 

When is Pediatric Associates - Pembroke Pines open?

Pediatric Associates - Pembroke Pines is open now. It will close at 10:30 p.m.