This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you!!!
Mario and the team did a great job leading me through a refi process. Mario was specifically very helpful and patient with me as I got closer to closing. Very professional and helpful!
I just didn’t feel like Jordan or the lady cared wouldn’t return calls or do what I asked seemed more worried about closing then taking care of the customer jus dissatisfied with the overall service.
Great first time refinance
This process was effortless on my part. I feel that is due to the knowledgeable people I delt with.
Effective communication
There was much confusion on my part about the documents that needed to be completed as to whether they had already been completed or not. This could have been an issue with the DocuSign app be I am not sure. I kept getting emails that there were documents for me to review and sign when they had already been completed. I also realize it could have been due to my confusion and not any brought on by anyone else. This loan process was not as clear as I had been accustomed to.
Yesenia tried to help and keep me informed along the way. The problem is information sources to her were often inconsistent and lacking necessary details.
Easiest Refi experience I’ve ever done. Thank You
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.