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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ERIK B.'s profile image
ERIK B. 
on Birdeye

2 years ago

Overall it was a positive experience that got us where we needed to be. 

Hannah B.'s profile image
Hannah B. 
on Birdeye

2 years ago

My loan process for refinance was much easier than I expected it to be. Ivonne was wonderful with answering any questions I had throughout the process. Extremely happy with the service and happy to be a PennyMac customer. 

Karthik S.'s profile image
Karthik S. 
on Birdeye

2 years ago

The notary agent was very unpleasant to work with. She was rude and in a hurry to leave. 

Juan R.'s profile image
Juan R. 
on Birdeye

2 years ago

Very good thanks for all help 

RONNIE M.'s profile image
RONNIE M. 
on Birdeye

2 years ago

Our refi was a fast process with great communication. 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Five stars! 🌟 everything was really fast and easy to do with my busy work schedule, highly recommend Yesenia Robledo, she's great and highly professional 👍 

Suzan King C.'s profile image
Suzan King C. 
on Birdeye

2 years ago

Lack of communication - lack of accountability-no return calls - dismal attitude 

Carrie K.'s profile image
Carrie K. 
on Birdeye

2 years ago

I’m not sure who Linda Frazier actually is. I don’t recall seeing that name on any emails. I remember a Melissa and a Lisa, but we got so many emails it’s possible I missed it 

TAUNISHA M.'s profile image
TAUNISHA M. 
on Birdeye

2 years ago

Very friendly and professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.