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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Jennifer G.'s profile image
Jennifer G. 
4 years ago

From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help. 

Romain O.'s profile image
Romain O. 
4 years ago

Britnee was great 

STACEY B.'s profile image
STACEY B. 
4 years ago

Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions. 

Charlie Boyd J.'s profile image
Charlie Boyd J. 
4 years ago

Great people 

DENNIS F.'s profile image
DENNIS F. 
4 years ago

Quick, easy and professional 

Thomas J.'s profile image
Thomas J. 
4 years ago

I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable. 

Gloria M.'s profile image
Gloria M. 
4 years ago

Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating. 

Ramon Palomino J.'s profile image
Ramon Palomino J. 
4 years ago

Being transferred multiple times and not getting my questions answered promptly. Loan in information changing. Not having a direct phone number to my loan processor. PennyMac’s phone routing system is needs a lot of improvement! 

Wilfred R.'s profile image
Wilfred R. 
4 years ago

There was a lengthy delay between when the appraisal on-site visit was completed and when the written report was available. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.