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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help.
Britnee was great
Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions.
Great people
Quick, easy and professional
I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable.
Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating.
Being transferred multiple times and not getting my questions answered promptly. Loan in information changing. Not having a direct phone number to my loan processor. PennyMac’s phone routing system is needs a lot of improvement!
There was a lengthy delay between when the appraisal on-site visit was completed and when the written report was available.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.