PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
Select a rating
Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 years ago

From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help. 

Romain O.'s profile image
Romain O. 
on Birdeye

2 years ago

Britnee was great 

Diane M.'s profile image
Diane M. 
on Birdeye

2 years ago

It was a great experience from the loan officer to dealing with Eliana, Morgan, Angel, and the closer! I would highly recommend this company to my friends and family! 

STACEY B.'s profile image
STACEY B. 
on Birdeye

2 years ago

Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions. 

DENNIS F.'s profile image
DENNIS F. 
on Birdeye

2 years ago

Quick, easy and professional 

Thomas J.'s profile image
Thomas J. 
on Birdeye

2 years ago

I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable. 

Gloria M.'s profile image
Gloria M. 
on Birdeye

2 years ago

Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating. 

Ramon Palomino J.'s profile image
Ramon Palomino J. 
on Birdeye

2 years ago

Being transferred multiple times and not getting my questions answered promptly. Loan in information changing. Not having a direct phone number to my loan processor. PennyMac’s phone routing system is needs a lot of improvement! 

Wilfred R.'s profile image
Wilfred R. 
on Birdeye

2 years ago

There was a lengthy delay between when the appraisal on-site visit was completed and when the written report was available. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.