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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,397 reviews
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Tracey J.'s profile image
Tracey J. 
on Birdeye

2 years ago

I had a good experience with Pennymac and there staff.If I had a question.There is always someone to answer me.Rating is 5/5. 

Victor B.'s profile image
Victor B. 
on Birdeye

2 years ago

My options were explained very clearly. Questions were answered almost promptly by email. Time frame was clearly outlined. Overall great experience with PennyMac 

LATESHA W.'s profile image
LATESHA W. 
on Birdeye

2 years ago

The process was quick! Shalom was great with any concerns I had and if I called in, my questions were answered. 

URSULA T.'s profile image
URSULA T. 
on Birdeye

2 years ago

Very prompt with movement of loan process.. 

Janeth C.'s profile image
Janeth C. 
on Birdeye

2 years ago

Very professional, they make the refinance quick and easy 

DAVID S.'s profile image
DAVID S. 
on Birdeye

2 years ago

I was well communicated to and things went well 

April B.'s profile image
April B. 
on Birdeye

2 years ago

Ms. Linda was very pleasant and kind to work with. She assisted walk me through questions I had during my loan process. She also responded to my questions promptly. 

RD Turner J.'s profile image
RD Turner J. 
on Birdeye

2 years ago

Maria Veliz and the Penny Mac team took us by the hand and lead us step by step through the refinance process. 

Andrea C.'s profile image
Andrea C. 
on Birdeye

2 years ago

During phone conversations, it would have been a better experience if the tone had been a bit more empathetic and less robotic. Someone that's looking to refinance most likely is going through a hardship and it helps to hear a friendly voice on the other side of the line. That's all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,397 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.